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Towing Manager Jobs in Michigan (NOW HIRING)

Join the team at McDonald's Towing & Rescue! Our drivers are responsible for efficiently and ... notify management immediately. · The ability to follow all safety rules, both company and DOT ...

Join the team at McDonald's Towing & Rescue! Our drivers are responsible for efficiently and ... notify management immediately. · The ability to follow all safety rules, both company and DOT ...

Be Seen First

Administrative Tasks -- Manage rental agreements, update tenant records, handle billing questions ... Equipment Inspection -- Inspect trucks, trailers, dollies, and towing equipment before and after ...

Be Seen First

Administrative Tasks -- Manage rental agreements, update tenant records, handle billing questions ... Equipment Inspection -- Inspect trucks, trailers, dollies, and towing equipment before and after ...

Dispatcher

Byron Center, MI · On-site

$23 - $23.62/hr

The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide ...

The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide ...

Tow Truck Driver

Lincoln Park, MI · On-site

$17 - $19/hr

... management skills when dealing with challenging situations Qualifications: - Valid CHAUFFEUR driver's license with a clean driving record - Prior experience in towing or operating a flatbed tow truck ...

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Towing Manager information

See Michigan salary details

$17.1K

$44.2K

$94.4K

How much do towing manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for towing manager in Michigan is $44,249.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,248.00 and $44,786.00 per year, depending on experience, location, and employer.

What is the difference between Towing Manager vs Towing Dispatcher?

AspectTowing ManagerTowing Dispatcher
ResponsibilitiesOversees towing operations, manages staff, ensures safety and complianceCoordinates towing requests, dispatches tow trucks, communicates with drivers and customers
Required SkillsLeadership, management, industry knowledgeCommunication, organization, quick decision-making
CertificationsMay require industry-specific licenses, management certificationsOften requires dispatcher or communication certifications
Work EnvironmentOffice-based with field oversightPrimarily in dispatch centers or call rooms

While both roles are essential in towing operations, the Towing Manager focuses on overseeing the entire operation and managing staff, whereas the Towing Dispatcher handles the day-to-day dispatching of tow trucks and communication with drivers and customers. Understanding these differences helps clarify career paths and job expectations within the towing industry.

What are the key skills and qualifications needed to thrive as a towing manager, and why are they important?

To thrive as a Towing Manager, you need strong leadership abilities, operational knowledge of towing procedures, and experience in fleet management, typically supported by a high school diploma or relevant certifications. Familiarity with dispatch software, GPS tracking systems, and DOT regulations is essential for managing daily operations efficiently. Excellent communication, problem-solving, and customer service skills help you resolve conflicts and ensure team coordination. These competencies are critical for maintaining safety, regulatory compliance, and high service standards in a demanding environment.

What are some common challenges a towing manager faces in coordinating team operations?

A Towing Manager often encounters challenges such as efficiently dispatching tow trucks during peak hours, managing emergency requests, and ensuring compliance with safety regulations. Balancing the needs of multiple clients while maintaining high service standards requires strong organizational and communication skills. Additionally, Towing Managers must address unexpected breakdowns or staffing shortages quickly to minimize service delays and maintain customer satisfaction.

What is a towing manager?

Towing Managers are professionals responsible for overseeing the operations of a towing company or department. Their duties include managing staff, coordinating the dispatch of tow trucks, ensuring compliance with local and state regulations, and maintaining customer service standards. They also handle budgeting, equipment maintenance, and often resolve customer complaints or issues. Towing Managers play a key role in ensuring efficient and safe towing services, as well as the profitability and reputation of their business.
What are the most commonly searched types of Towing jobs in Michigan? The most popular types of Towing jobs in Michigan are:
What are popular job titles related to Towing Manager jobs in Michigan? For Towing Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Towing Manager jobs in Michigan look for? The top searched job categories for Towing Manager jobs in Michigan are:
What cities in Michigan are hiring for Towing Manager jobs? Cities in Michigan with the most Towing Manager job openings:
Infographic showing various Towing Manager job openings in Michigan as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,249 per year, or $21.3 per hour.

Tow Truck Operator

McDonald's Towing

Kalamazoo, MI • On-site

Full-time

Medical, Dental, Vision

Re-posted 6 days ago


Job description

Join the team at McDonald’s Towing & Rescue!

Our drivers are responsible for efficiently and effectively completing calls for a wide variety of clients. Daily, we deal with the local police municipalities, accounts, and everyday customers. Our drivers are the first face that customers see, and we expect them to leave our customers with a great experience. Our drivers are expected to thoroughly complete their job in a timely manner, while also taking care of the customers vehicle to the best of their ability. We ask that you have a clean background, good driving record, and a valid ID.

If you’re interested in a career with us, we’d love to hear from you! We have a great team environment and flexible scheduling. Come join our fast-paced team and enhance in your career with us today!

Main Responsibilities

· Provide excellent customer service on every call.

· The ability to complete a call in a timely manner while also making sure that the vehicle is properly hooked up.

· The ability to drive a company vehicle safely on both the highway and backroads.

· The ability to communicate and work closely with the dispatchers.

· The ability to perform a truck inspection daily and identify any truck issues that have occurred and notify management immediately.

· The ability to follow all safety rules, both company and DOT regulations.

· The ability to use company iPads and body cams to perform your job.

· The ability to understand situations and have knowledge of the conditions (both road and weather related) when completing a job.

· Assist in training new employees to the best of your knowledge.

· Other duties that are assigned.

Physical Requirements

This job requires heavy lifting, crawling, pulling, bending, reaching, and constant use of your hands. It requires significant physical strength and stamina. Good hearing and vision are required. You must be able to pass a drug test to be hired.

About Us

McDonald’s Towing is a family-owned business that has been in the Kalamazoo area for 40 years. We are a leading provider in the Southwest Michigan area for providing superior professional towing, recovery, and specialized towing for police municipalities, accounts, and our everyday customers. We have a multitude of trucks ranging from light-duty to heavy-duty trucks including semis and tractor-trailers. As we continue to grow our company, we want our employees to grow and succeed as well.

Job Type: Full-time

Schedule:

  • 8 hour shift

Work Location: In person

Company Description

McDonald’s Towing is a family-owned business that has been in the Kalamazoo area for 40 years. We are a leading provider in the Southwest Michigan area for providing superior professional towing, recovery, and specialized towing for police municipalities, accounts, and our everyday customers. We have a multitude of trucks ranging from light-duty to heavy-duty trucks including semis and tractor-trailers. As we continue to grow our company, we want our employees to grow and succeed as well.