Full-Time Tow Truck Dispatcher (Morning Shift)Pay
$15 - $17 per hour
Job Type
Full-Time
Schedule
- Morning Shift: 6:00 AM - 3:00 PM
- Overtime available
- Weekend and holiday availability preferred
Qualifications
- Fluent in English
- Reliable transportation to and from work
- Strong customer service and communication skills
- Ability to multitask in a fast-paced environment
- Basic computer and phone skills
- Towing industry experience is a plus
- Knowledge of Southern Orange County and Inland Empire is a plus
- Bilingual or multilingual candidates are encouraged to apply
Job Description
We are a growing towing company seeking a dependable and detail-oriented
Tow Truck Dispatcher to join our team. This position plays a critical role in coordinating drivers, assisting customers, and ensuring efficient dispatch operations throughout Southern Orange County and the Inland Empire.
Responsibilities
- Answer incoming service calls and dispatch tow truck operators
- Coordinate and monitor driver locations and job status
- Communicate with customers regarding service updates and estimated arrival times
- Maintain accurate records of calls, dispatches, and completed services
- Work closely with drivers to ensure efficient routing and customer satisfaction
- Handle multiple calls and priorities while maintaining professionalism
What We're Looking For
We are looking for candidates with a positive attitude, strong organizational skills, and a commitment to excellent customer service. The ideal candidate is reliable, calm under pressure, and able to communicate effectively with customers, drivers, law enforcement agencies, and roadside assistance providers.
Benefits
- Paid training
- Opportunities for advancement
- Overtime opportunities
- Fast-paced and rewarding work environment
Positions Available Immediately