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Towing Dispatch Jobs (NOW HIRING)

McDonald's Towing

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Dispatcher Customer Service Representative

Kalamazoo, MI · On-site

$600 - $800/wk

... Dispatch experience is a plus! About Us McDonald's Towing is a family-owned business that has been in the Kalamazoo area for 40 years. We are a leading provider in the Southwest Michigan area for ...

G&H Towing

OpCen Watchstander / Dispatcher

Deer Park, TX · On-site

$45.90K - $55.90K/yr

External interactions include towing companies, Port of Corpus Christi (POCC) harbor masters, Pilots, Pilot dispatchers, vessel agents, terminal operators, and regulatory agencies. JOB ...

Ten West

Light Duty Towing

Tulare, CA

$20 - $27.50/hr

... towing services for light-duty vehicles. This role requires excellent driving skills, strong ... dispatch regarding job status, delays, or safety issues - Complete required documentation ...

RidenRoll

Roadside Service & Towing Operators

Boise, ID · On-site

We are looking for dedicated Towing and Roadside Service Operators to join our platform. You will ... Respond promptly to dispatch calls. * Safely load and unload vehicles using appropriate equipment ...

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How much do towing dispatch jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for towing dispatch in the United States is $21.22, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Towing Dispatcher, and why are they important?

To thrive as a Towing Dispatcher, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS systems, and two-way radio communication is typically required. Excellent problem-solving abilities, stress management, and clear communication help you efficiently coordinate with drivers and customers. These skills ensure timely response to roadside incidents and smooth operations, which are critical for customer satisfaction and safety.

What are some common challenges faced by towing dispatchers and how can they be managed?

Towing dispatchers often deal with high-pressure situations, such as coordinating multiple service calls during peak times or handling emergencies. Balancing urgent requests, managing driver availability, and ensuring clear communication between customers and drivers are frequent challenges. Effective time management, familiarity with dispatch software, and strong communication skills are crucial for staying organized and reducing stress. Building a supportive rapport with both drivers and customers helps resolve issues quickly and improves overall efficiency.

What are towing dispatchers?

Towing dispatchers are professionals responsible for coordinating and sending tow truck drivers to assist customers in need of vehicle towing or roadside assistance. They receive requests for service, assess the situation, and determine the most appropriate response based on location, urgency, and available resources. Towing dispatchers use communication systems and mapping tools to monitor drivers, communicate with customers, and ensure efficient service delivery. Their role is crucial for providing timely help and maintaining customer satisfaction in emergency or breakdown situations.

What is the difference between Towing Dispatch vs Towing Coordinator?

AspectTowing DispatchTowing Coordinator
CertificationsOften requires dispatch or logistics trainingSimilar certifications, sometimes additional management training
Work EnvironmentPrimarily in call centers or office settings, coordinating tow requestsOffice-based, overseeing dispatch operations and team coordination
Employer & Industry UsageUsed by towing companies, roadside assistance firmsUsed in larger towing operations, fleet management
Search & Comparison IntentFocuses on dispatching tow trucks efficientlyInvolves overseeing dispatch processes and team management

While both roles involve coordinating towing services, Towing Dispatch primarily focuses on managing incoming requests and dispatching tow trucks, whereas Towing Coordinator often has broader responsibilities including overseeing dispatch operations and team supervision. The roles are closely related and often overlap, but the Coordinator role may include additional managerial duties.

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What cities are hiring for Towing Dispatch jobs? Cities with the most Towing Dispatch job openings:
What are the most commonly searched types of Towing Dispatch jobs? The most popular types of Towing Dispatch jobs are:
What states have the most Towing Dispatch jobs? States with the most job openings for Towing Dispatch jobs include:
What job categories do people searching Towing Dispatch jobs look for? The top searched job categories for Towing Dispatch jobs are:
Towing Dispatch jobs near you
Infographic showing various Towing Dispatch job openings in the United States as of May 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 71% Physical, 2% Hybrid, and 27% Remote job distribution, with an average salary of $44,139 per year, or $21.2 per hour.

Terminal Manager - Heavy Duty Towing & Recovery

Bear's Towing & Repair, LLC

Burbank, OH • On-site

Full-time

Dental, Vision, PTO

Posted 28 days ago

Job description

This Is NOT an Entry Level Position 


Bear’s is a growing towing and recovery company in Burbank, Ohio, specializing in heavy duty, medium duty, and light duty towing, tractor trailer and accident recovery, and off road recovery. 


We have made significant investments in trucks, equipment, and infrastructure over the past two years and are continuing to grow. We are now looking for the right Terminal Manager — a seasoned professional who wants a long-term leadership role, not a steppingstone. 


If you are a rookie, a career job hopper, or looking for a short-term paycheck, this is not the position for you. 

Who This Role Is For 


This position is for an experienced towing or recovery professional who: 


  • Has real-world heavy duty and recovery experience 
  • Is comfortable being hands-on and leading from the front 
  • Wants to help build and grow a strong terminal, not just “manage a desk” 
  • Values professionalism, accountability, and doing recoveries the right way 

Role Overview 


The Terminal Manager is responsible for the complete day-to-day operation of the Bear’s Towing Burbank terminal. This is a working leadership position — you will manage, train, and support operators, and may run calls or respond to major recoveries when needed. 

Core Responsibilities 


  • Oversee daily heavy, medium, and light duty towing and recovery operations 
  • Lead and manage drivers/operators and yard personnel 
  • Dispatch coordination and call prioritization 
  • Ensure all trucks, equipment, and recovery gear are maintained and ready 
  • Enforce safety standards, DOT compliance, and proper recovery procedures 
  • Respond to and assist with major accidents or complex recovery scenes 
  • Interface professionally with law enforcement, insurance companies, and customers 
  • Train operators and enforce company standards 
  • Maintain terminal organization, yard control, and inventory 
  • Communicate regularly with ownership regarding operations and growth needs 

Required Experience & Qualifications 


  • Previous towing and recovery industry experience REQUIRED 
  • Strong knowledge of heavy duty towing and accident recovery 
  • Demonstrated leadership or supervisory experience 
  • Solid understanding of DOT, OSHA, and safety requirements 
  • Able to work under pressure and make sound decisions on scene 
  • Willing to work flexible hours and be on call when needed 
  • Valid driver’s license (CDL strongly preferred) 
  • Mechanical aptitude is a plus 

What We Offer (Read Carefully) 


  • Competitive pay based on experience — not entry level wages 
  • Long term opportunity with a company that is actively investing and growing 
  • Stable, year round work (not seasonal or shutdown prone) 
  • High-quality equipment and support from ownership 
  • Real authority to run the terminal correctly — not micromanagement 
  • Opportunity to help shape the future of the company as we expand 


This is a career position for someone looking to settle in, build something solid, and be respected for their experience. 

How to Apply 


Serious candidates only. 


Please submit a resume or detailed work history outlining: 


  • Your towing and recovery experience 
  • Leadership or supervisory roles held 
  • Length of time at previous employers 


 Email: admin@bearswrecker.com 
 Phone: 330-624-8697