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Guardian Fleet Services
Guardian Fleet Services

70 Guardian Fleet Services Jobs Hiring Near You

Guardian Fleet Services

Light Duty Driver

Columbus, OH · On-site

$19 - $23/hr

What it means to be a Guardian Fleet Services Driver Being a driver for Guardian Fleet Services means stepping into one of the most visible and influential roles in the company. Our drivers are more ...

Guardian Fleet Services

Light Duty Driver

Columbus, OH · On-site

$19 - $23/hr

What it means to be a Guardian Fleet Services Driver Being a driver for Guardian Fleet Services means stepping into one of the most visible and influential roles in the company. Our drivers are more ...

Guardian Fleet Services

Heavy Duty Driver

Lakeland, FL · On-site

At Guardian Fleet Services, a driver isn't just performing a job-they're upholding a reputation built on trust, safety, and service excellence. Our customers remember the person who helped them, not ...

Guardian Fleet Services

Heavy Haul Driver

Euless, TX

At Guardian Fleet Services, a driver isn't just performing a job--they're upholding a reputation built on trust, safety, and service excellence. Our customers remember the person who helped them, not ...

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Guardian Fleet Services Jobs Information

Does Guardian Fleet Services pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
86% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

How easy is it to get time off at Guardian Fleet Services?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

How easy is it to take sick days at Guardian Fleet Services?

Most people find it easy to take sick days.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

Is working at Guardian Fleet Services good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
60% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Guardian Fleet Services feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
43% of people say they’re not treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

Is it stressful to work at Guardian Fleet Services?

Most people feel stressed out here.
100% of people say they often feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Guardian Fleet Services enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Guardian Fleet Services recommend working with their team?

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get enough training when they start at Guardian Fleet Services?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at Guardian Fleet Services?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people think Guardian Fleet Services’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers feel well informed about how Guardian Fleet Services is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.
What are the most popular titles at Guardian Fleet Services?
What are the most popular cities for Guardian Fleet Services jobs?
What are the most popular states for Guardian Fleet Services jobs?
What are the most popular job types at Guardian Fleet Services?
What are the most popular categories at Guardian Fleet Services?
Infographic showing various job openings at Guardian Fleet Services in the United States as of August 2026, with employment types broken down into 94% Full Time, 2% Part Time, and 4% Nights. Highlights an 99% Physical, and 1% Hybrid job distribution.

Customer Service Rep - Impound

Guardian Fleet Services

Columbus, OH

$18 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 hours ago

Guardian Fleet Services rating

6.3

Company rating: 6.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Pay Range: $18-21 Hourly
What it means to be a Customer Sales Rep with Guardian Fleet Services
Being in this role for Guardian Fleet Services means serving as one of the most important customer‑facing roles in the organization. You are often the first person people speak to during a stressful, confusing, or emotional moment. Your presence, tone, and professionalism set the stage for the entire customer experience.
Impound clerks are the steady center of a fast‑moving environment. You balance policy, procedure, and compassion—often all in the same conversation. Every interaction requires exceptional patience, clear communication, and the ability to remain calm even when customers are not. People skills aren’t just helpful in this role; they are essential. You guide customers through a process they may not understand, helping them feel heard, respected, and supported while ensuring all legal and operational requirements are met.
This role demands a unique blend of firmness and empathy. You uphold company standards, protect property, maintain accurate records, and ensure compliance, all while treating each customer with dignity. Your professionalism reflects directly on the company’s reputation, and your ability to de‑escalate, explain, and assist makes you a vital part of the customer journey. The Customer Service Rep will be organized, patient, confident, and compassionate—someone who can turn a difficult moment into a manageable one through excellent service and steady leadership.
Key Responsibilities
Customer Service amp; Front‑Desk Support
  • Greet customers professionally and provide clear, courteous assistance throughout the impound release process. Explain fees, procedures, and required documentation in a calm, patient, and empathetic manner.
  • Handle difficult or upset customers with composure, de‑escalation skills, and respect.
  • Answer incoming calls, respond to inquiries, and provide accurate information regarding impounded vehicles.
Administrative amp; Documentation Duties
  • Verify customer identification and required paperwork for vehicle release.
  • Process payments, issue receipts, and maintain accurate financial records.
  • Complete all impound documentation, logs, and reports with precision and attention to detail.
  • Maintain organized records in accordance with company policies and legal requirements.
Operational Coordination
  • Communicate with drivers, dispatchers, law enforcement, and management to ensure smooth impound operations.
  • Track vehicle status, inventory, and lot organization using company systems.
  • Assist with data entry, filing, and other administrative tasks as needed.
Compliance amp; Security
  • Follow all state and local regulations related to impound procedures.
  • Protect confidential customer information and company records.
  • Ensure proper release protocols are followed to prevent unauthorized vehicle retrieval.
Required Skills amp; Qualifications
  • Strong customer service skills with the ability to remain patient, calm, and professional.
  • Excellent verbal communication and interpersonal abilities.
  • High attention to detail and accuracy in documentation and financial transactions.
  • Ability to multitask in a fast‑paced, sometimes high‑stress environment.
  • Basic computer proficiency and comfort with administrative software.
  • Experience in customer service, administrative support, or preferred similar role.
  • Must be able to communicate fluently in English. Bilingual is a plus (Spanish).
Personal Attributes
  • Patience: Able to handle emotional or frustrated customers with empathy and composure.
  • Professionalism: Represents the company with integrity and respect at all times.
  • People Skills: Builds rapport, communicates clearly, and maintains a positive attitude.
  • Reliability: Dependable, punctual, and consistent in following procedures.
  • Problem‑Solving: Able to think clearly and make sound decisions under pressure.
Physical Requirements

The job requires sitting, lifting, crawling, pulling, constant use of hands, significant bending and reaching. Ability to lift and pull at least 15 lbs. good hearing and vision are required. Good hearing and vision are required
Benefits Offered:
  • Paid Holidays
  • Two medical plans
  • Two dental plans
  • Vision
  • $15K Employer paid Life and AD amp;D
  • Voluntary Insurance plans
  • 401(k) Plan
  • Short Term Disability
  • Long Term Disability
  • Hospital Indemnity
  • Cancer plan
  • Accident
  • PTO
  • Employee Assistance Program
  • Employee Referral Bonus

EEOC Policy Statement - Guardian Fleet Services is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications.
We encourage all qualified applicants to apply. www.guardianfleetservice.com

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