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Dispatch Director Jobs in Arizona (NOW HIRING)

Under the supervision of the Director of Communications, the Dispatch Supervisor will oversee all dispatching personnel within the communications center. The capacity of this position may include but ...

Night Dispatch

Buckeye, AZ · On-site

$45K/yr

Seeking Night Dispatch* Job Summary: Ensure all drivers have accurate and timely information so ... Must be able to work independently, with little direct supervision, and at a fast paced environment.

Impact Direct: Ensures safe, efficient, and reliable dispatch operations that support customer satisfaction, product quality, and operational continuity. Indirect: Contributes to plant productivity ...

Dispatcher/Controller Transdev in Phoenix, AZ is hiring a Dispatcher/Controller. The Dispatcher ... Ability to work effectively with little to no direct supervision * Ability to quickly gain a ...

Dispatch/Controller

Phoenix, AZ · On-site

$23.08 - $24.52/hr

Dispatcher/Controller Transdev in Phoenix, AZ is hiring a Dispatcher/Controller. The Dispatcher ... Ability to work effectively with little to no direct supervision * Ability to quickly gain a ...

The Opportunity We are seeking a strong Service Coordinator/Dispatcher responsible for coordinating, controlling and directing activities of the service department and technicians. Must be detail and ...

New

... direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with company procedures.

... direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with company procedures.

... direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with company procedures.

The Opportunity We are seeking a strongServiceCoordinator/Dispatcher responsible for coordinating, controlling and directing activities of theservice department and technicians. Must be detail and ...

New

This is a supervisory role responsible for directing drivers, managing the dispatch schedule, and making real-time decisions as conditions shift. The right candidate brings 3-5 years of dispatch ...

Auto Parts Dispatcher

Glendale, AZ · On-site

$48K - $54K/yr

This is a supervisory role responsible for directing drivers, managing the dispatch schedule, and making real-time decisions as conditions shift. The right candidate brings 3-5 years of dispatch ...

The Opportunity We are seeking a strong Service  Coordinator/Dispatcher responsible for coordinating, controlling and directing activities of the service department and technicians. Must be ...

New

The Opportunity We are seeking a strong Service Coordinator/Dispatcher responsible for coordinating, controlling and directing activities of the service department and technicians. Must be detail and ...

New

Dispatcher

Scottsdale, AZ · On-site

$55K/yr

Members of the OCC are responsible for the Dispatch and coordination of our state-of-the-art Air ... Pilot and Clinical Directors to effectively schedule Aircraft, Pilots and Medical Crews.

You will direct (and at times assist) the transport team in navigating patients, equipment, and lab ... Responsible for providing efficient and accurate dispatch services. Customers: all levels of staff ...

You will direct (and at times assist) the transport team in navigating patients, equipment, and lab ... Responsible for providing efficient and accurate dispatch services. Customers: all levels of staff ...

As a Dispatcher, you will primarily be responsible for monitoring routes, transferring messages, and directing technicians. To be able to excel in this position, the desired candidate will be able to ...

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Dispatch Director information

How does a dispatch director typically collaborate with other departments to ensure efficient operations?

A Dispatch Director regularly works with departments such as operations, customer service, logistics, and fleet management to coordinate schedules, resolve issues, and optimize resource allocation. Effective collaboration involves frequent communication to anticipate and address challenges, align on priorities, and implement process improvements. By fostering strong interdepartmental relationships, the Dispatch Director helps ensure timely deliveries, high customer satisfaction, and smooth day-to-day operations.

What is the difference between Dispatch Director vs Dispatch Supervisor?

AspectDispatch DirectorDispatch Supervisor
CredentialsRelevant experience, sometimes certifications in logistics or transportation managementSimilar credentials, often with additional supervisory or management training
Work EnvironmentOversees multiple teams or departments, strategic planningManages daily dispatch operations, team oversight
Employer & IndustryLogistics, transportation, emergency servicesTransportation, delivery services, emergency response

The Dispatch Director typically holds a higher-level, strategic role overseeing dispatch operations across departments, while the Dispatch Supervisor manages daily dispatch activities and team supervision. Both roles require relevant experience and certifications, but the Director focuses on broader planning and coordination, whereas the Supervisor handles operational execution.

What are the key skills and qualifications needed to thrive as a dispatch director, and why are they important?

To thrive as a Dispatch Director, you need a strong background in logistics management, operational planning, and staff supervision, often supported by a relevant bachelor's degree and experience in transportation or supply chain. Familiarity with dispatch software, fleet management systems, and regulatory compliance is essential for overseeing daily operations. Excellent leadership, problem-solving, and communication skills help manage teams and coordinate effectively under pressure. These competencies ensure efficient dispatch operations, timely service delivery, and organizational success.

What does a dispatch director do?

A Dispatch Director oversees the operations of a dispatch department, ensuring that resources such as vehicles, personnel, and equipment are allocated efficiently and safely. They are responsible for managing dispatch staff, developing procedures, and implementing technology to optimize the dispatch process. Additionally, Dispatch Directors monitor performance metrics, address service issues, and ensure compliance with industry regulations and company policies. Their goal is to ensure timely and effective coordination of services, often in industries like transportation, emergency services, or logistics.
What are the most commonly searched types of Dispatch jobs in Arizona? The most popular types of Dispatch jobs in Arizona are:
What are popular job titles related to Dispatch Director jobs in Arizona? For Dispatch Director jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Dispatch Director jobs in Arizona look for? The top searched job categories for Dispatch Director jobs in Arizona are:
What cities in Arizona are hiring for Dispatch Director jobs? Cities in Arizona with the most Dispatch Director job openings:
Infographic showing various Dispatch Director job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Dispatch Supervisor

Priority OnDemand

Phoenix, AZ • On-site

Full-time

Posted 17 days ago


Job description

Definition:
Under the supervision of the Director of Communications, the Dispatch Supervisor will oversee all dispatching personnel within the communications center.
The capacity of this position may include but may not be limited to receiving calls for transport to and from facilities or directing calls to appropriate management personnel who are best suited to handle the caller's issue, or any of the following, varied professional, administrative task.
The Dispatch Supervisor may broadcast assignments to transport crews, operate radio, telephone, or computer equipment to send and receive communications to crews and relay information or orders to members of management.
The Dispatch Supervisor may be called upon to function in the capacity of an EMT as set forth by company policies and protocols. It is possible that they may also be called upon to function in the capacity of Communications Manager, Dispatcher or Dispatch Call Taker to assure all company tasks are maintained and completed.
Reports To:
  • Director of Communications as appropriate for all operational activities.

Specific Duties:
  • Demonstrates complete knowledge, understanding and compliance of company policies and procedures.
  • Ensures that Computer Aided Dispatch computer console, phone system, radio system and all equipment is ready for use at the beginning of each shift.
  • Ensures security of buildings, Dispatch Center and all other company property.
  • Performs daily inspections of their work area and of the Dispatch Center for cleanliness. Then performs the appropriate housekeeping duties to ensure their work area is clean, free from clutter and sanitary at all times.
  • Maintains appropriate communications with company units, managers, support staff, receiving healthcare facilities and other agencies via radio, data link, pager or cell phone as required.
  • Is knowledgeable as to local geography to include location of hospitals, public venues as well as local streets and highway systems.
  • Deploys, tracks and moves units on an ongoing basis throughout the day per local System Status Posting Plans.
  • Responds to all calls for service promptly and accurately answering incoming phone calls for service per Emergency Medical Dispatch and company procedure as required.
  • Utilizes appropriate Emergency Medical Dispatch and company procedure to accurately determine the exact nature of each call giving pre-arrival instructions to callers per appropriate emergency medical dispatch and company procedure as required.
  • Dispatches by radio, pager or mobile data terminal the most appropriate unit for each request for service.
  • Obtains complete intake information from all callers and inputs all required call data information received correctly into Computer Aided Dispatch system the course of the call.
  • Communicates and coordinates with Field Supervisors, Operations Managers and other management and support staff to ensure the proper number of fully equipped and staffed vehicles are available to fulfill local System Status Plan on a daily basis.
  • Acts at all times in the best interests of high quality patient care, in the best interest of the patient, and in such a manner to reflect credibly on the company and the professional reputation of the Dispatcher.
  • Acts at all times with the safety of field crews he/she is dispatching in mind, as well as the safety of the patient, other EMS personnel, bystanders, and any other public safety personnel present at scene.
  • Provides appropriate pre-arrival instructions per appropriate emergency medical dispatch and company procedure.
  • Maintains security and privacy of all company and patient information at all times in accordance HIPPA and all other local, state and federal regulations.
  • Accepts responsibility for recertification as an EMD and for other required license's and certifications as required by company, local, regional, and state policies, regulations, or laws.
  • Reports to assigned shifts on time, properly groomed in uniform and on time unless the proper notification has been made. Remains on-duty and in proper uniform until properly relieved.
  • At all times sets an example of professionalism and leadership for others to follow. Places patient care excellence and safety above all else.
  • Acts as a Communications Training Officer assisting in the evaluation, orientation, and training of new dispatch staff.
  • Directs and leads dispatch staff in dealing with handling deployment of units, incoming calls and dispatching of units.
  • Directs and leads dispatch staff in performing administrative tasks such as dealing with vehicle breakdowns, vehicle accidents, employee injuries, patient injuries, supply requests, general housekeeping activities, etc.
  • Directs and leads dispatch staff with adherence to policies, procedures and contractual obligations.
  • Assists senior managers by acting as a "first stop" for dispatch staff with questions, concerns or issues regarding pay, benefits, or other personnel issues.
  • Assists Field Supervisors, Quality Improvement and Billing support staff in evaluation, training and follow up with field crews in protocol compliance and field documentation.
  • Performs other duties as directed by management.

Minimum Requirements:
  • All Dispatch Call Taker and Dispatcher requirements.
  • Must have the ability to function as a leader evaluating, coaching, training and directing dispatch staff. Utilizing corrective action when necessary.

Physical Requirements:
  • The ability to reach, push and pull.
  • The ability to sit for long periods of time.
  • The ability to use phones and radios to communicate with callers, crews and other staff
  • The ability to use mouse or keyboard to input data into computer over long periods of time.
  • The ability to view graphic and text data on multiple computer screens for long periods of times.
  • The ability to complete all job duties during any and all hours of the day and night.