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Fire Dispatcher Jobs in Arizona (NOW HIRING)

Metro Fire + Security

Dispatcher

Tucson, AZ · On-site

Description Company Metro Fire + Security has been serving Arizona since 1972. We are a full ... The Dispatcher is Metro Fire's first point of contact for emergency and non-emergency calls. As a ...

City of Eloy, AZ

Communications Dispatcher

Eloy, AZ · On-site

$46K - $65K/yr

Provides Public Safety Dispatch services for Police and Fire agencies; keeps track of a wide variety of law enforcement and emergency services resources, personnel, incidents and trends. Answers ...

City of Eloy, AZ

Communications Dispatcher

Eloy, AZ · On-site

$46K - $65K/yr

Provides Public Safety Dispatch services for Police and Fire agencies; keeps track of a wide variety of law enforcement and emergency services resources, personnel, incidents and trends. * Answers ...

City of Mesa

Public Safety Telecommunicator I

Mesa, AZ · On-site

$64K - $84K/yr

Fire Dispatching Assignment: Dispatches calls and messages for Fire and Medical emergency services and maintains radio contact with mobile units. A Public Safety Telecommunicator I in the Fire ...

Delta Security Service

Security Dispatcher

Phoenix, AZ · On-site

$18 - $19/hr

Dispatch appropriate personnel and resources to incidents or service requests, including notifying supervisors, police, or fire departments when necessary * Monitor and track the status of ongoing ...

Delta Security Services

Security Dispatcher

Phoenix, AZ

$18 - $19/hr

... fire departments when necessary Monitor and track the status of ongoing incidents and officer ... Previous dispatch, security, customer service, or emergency communications experience preferred ...

Delta Security Services

Security Dispatcher

Phoenix, AZ · On-site

$18 - $19/hr

Security Dispatcher Delta Security Services is seeking a reliable and professional Security ... or fire departments when necessary • Monitor and track the status of ongoing incidents and ...

City of Show Low

Communications Dispatcher

Show Low, AZ · On-site

$46K/yr

Prioritizes and dispatches police, fire, EMS and other response vehicles for emergency responses ... Maintains dispatch documents and records. Enter and update all citations, complete fingerprint ...

AMR

Associate EMS Dispatcher

Phoenix, AZ · On-site

$20.81/hr

Dispatchers take emergency and non-emergency calls for service and dispatch ambulances and fire engines via radio. Dispatchers respond to emergencies large and small, providing real time care and ...

AMR

Associate EMS Dispatcher

Phoenix, AZ · On-site

$20.81/hr

Dispatchers take emergency and non-emergency calls for service and dispatch ambulances and fire engines via radio. Dispatchers respond to emergencies large and small, providing real time care and ...

AMR

Associate EMS Dispatcher

Phoenix, AZ · On-site

$20.81/hr

Dispatchers take emergency and non-emergency calls for service and dispatch ambulances and fire engines via radio. Dispatchers respond to emergencies large and small, providing real time care and ...

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Fire Dispatcher information

See Arizona salary details

$34.9K

$52.5K

$68.5K

How much do fire dispatcher jobs pay per year?

As of Aug 18, 2026, the average yearly pay for fire dispatcher in Arizona is $52,530.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $62,000.00 per year, depending on experience, location, and employer.

What is a fire dispatcher?

Fire dispatchers are emergency service professionals who receive and process calls related to fires, medical emergencies, and other incidents requiring fire department response. They gather critical information from callers, determine the nature and location of the emergency, and dispatch the appropriate fire and emergency personnel to the scene. Fire dispatchers also provide instructions to callers and maintain communication with responding units to ensure a coordinated and efficient response. Their role is essential in ensuring public safety and effective emergency management.

What does a fire dispatcher do?

Fire dispatchers play a critical role in the emergency and non-emergency communications for a given city. Working in a call center, a fire dispatcher will receive calls from individuals, through 911 or a direct phone number. The dispatcher will be responsible for listening to the details and coordinate the appropriate services necessary to help the caller. Along with fire departments, dispatchers may often work with emergency medical services (EMS) and other public safety services. These calls can be for critical and life-threatening situations which will require the fire dispatcher to remain calm and gather the necessary information to get the right help to the right location.

What are the key skills and qualifications needed to thrive as a fire dispatcher?

To excel as a Fire Dispatcher, you need strong decision-making skills, attention to detail, and typically a high school diploma or equivalent, with some roles requiring certification in emergency dispatching. Familiarity with Computer-Aided Dispatch (CAD) systems, radio communication equipment, and emergency protocols is crucial. Excellent communication, composure under pressure, and the ability to multitask help set top performers apart in this role. These competencies ensure rapid, accurate response to emergencies, directly impacting public safety and the effectiveness of fire services.

What are some common challenges faced by fire dispatchers during emergency situations?

Fire Dispatchers often work in high-pressure environments where they must quickly gather accurate information and dispatch the appropriate resources, all while remaining calm and composed. One common challenge is managing multiple emergencies simultaneously, which requires strong multitasking and prioritization skills. Dispatchers also need to communicate clearly with both callers in distress and first responders, ensuring that instructions are understood and followed. Additionally, coping with the emotional impact of distressing calls can be a significant challenge, but most agencies provide support and training to help dispatchers manage stress and maintain their well-being.

What is the difference between Fire Dispatcher vs Emergency Communications Officer?

AspectFire DispatcherEmergency Communications Officer
CertificationsEmergency Medical Dispatch (EMD), CPR, dispatcher certificationsEmergency Medical Dispatch (EMD), CPR, dispatcher certifications
Work EnvironmentDispatch centers, emergency call roomsDispatch centers, emergency call rooms
Industry UsageFire departments, emergency servicesPublic safety agencies, emergency services
Job FocusCoordinate fire response, dispatch fire unitsCoordinate various emergency responses, including fire, medical, and police

Both roles involve emergency call handling and dispatching, often requiring similar certifications. However, Fire Dispatchers primarily focus on fire response coordination, while Emergency Communications Officers handle a broader range of emergencies, including medical and police incidents. The roles are integral to public safety and often overlap in work environment and qualifications.

How much do fire dispatchers make?

Fire dispatchers in New York typically earn an average annual salary of around $45,000 to $60,000, depending on experience, certifications, and the specific municipality. They often work in high-stress environments requiring strong communication skills and knowledge of emergency protocols.

Is being a fire dispatcher hard?

Fire dispatchers coordinate emergency responses by answering calls, providing instructions, and dispatching fire services. The job requires strong communication skills, the ability to handle stressful situations, and often involves shift work, including nights and weekends. It can be demanding due to the high-pressure environment and the need for quick decision-making.
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Fire Dispatcher jobs near you
Infographic showing various Fire Dispatcher job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 9% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,530 per year, or $25.3 per hour.

Dispatcher

Metro Fire + Security

Tucson, AZ • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Description

Company

Metro Fire + Security has been serving Arizona since 1972. We are a full-service fire protection company that offers statewide service. We are a family-owned business that prides itself on customer service and integrity. Our staff of friendly and experienced professionals are dedicated to proving quality service.

From initially selling and servicing fire extinguishers, we have transformed ourselves into a full-service fire and life safety corporation. We now specialize in sprinkler system testing, repair and installation, kitchen and restaurant systems, fire alarm design, installation and service, backflow prevention devices, full service alarm monitoring, fire pump repair and installation, and underground hydrant repairs and installation, among the many services we offer.


Great company culture with room to grow.


The Dispatcher is Metro Fire's first point of contact for emergency and non-emergency calls. As a Dispatcher, you will primarily be responsible for monitoring routes, transferring messages, and directing technicians. To be able to excel in this position, the desired candidate will be able to multi-task in stressful conditions with little supervision, have excellent communication skills, and have strong organizational and interpersonal skills.


Responsibilities  

Answer emergency and non-emergency calls and document important information through company software.

Respond to any issues and follow-up by coordinating with appropriate technicians and/or departments.

Call customers to set up service and manage logistics of job (i.e., setting up lifts, securing equipment, obtaining building codes, etc.) 

Enter data into the company system and maintain logs, records of calls, activities, and other required information.

Build out contracts and ensure all services required are included in the contract.

Set up new customers in software (Profit Zoom)

Complete Building Reports for buildings being serviced.

Monitor schedules and ensure technicians have full, tight schedules (i.e., technicians are spending more time working than travelling to various job sites)

Operate and manage a multi-line telephone console system.

Use phone and computer system to direct technicians to the appropriate sites.

Perform other related duties as assigned or required. 

Requirements

High School Diploma or GED

Two (2) years prior work experience

Able to work full-time, between the hours of 7AM - 6PM

Ability to multi-task and prioritize work according to urgency.

Ability to work well under pressure.

High precision/detail-oriented

Excellent communication and interpersonal skills

Fast typing with experience in data entry

Knowledge of fire systems and tools

Does not take short-cuts: work effectively and efficiently while performing all aspects of the required job.


Preferred

Experience working in Profit Zoom

Building Reports and Paylocity

Working knowledge of Microsoft Office (Excel, Outlook, Word)


Benefits

Medical

Dental

Vision

Paid Time Off

Paid Holidays

401(k) matching

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