How to become a fire dispatcher?

To become a fire dispatcher, you will need to have a minimum of a high school diploma or a GED certificate. Some dispatching units may require some college credits or experience in communications. You will also need to be at least 18 years of age. Employers may prefer you to have some customer service background, especially for call centers that are high volume or fast-paced. Applicants may also have to pass a civil service test and undergo a psychological evaluation to ensure you have the temperament to handle crisis-type situations.