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Dispatch Director Jobs (NOW HIRING)

Ritchie Bros.

Dispatcher

New Philadelphia, OH · On-site

Employees will also receive 15 days of PTO each year. * 2+ years customer service experience, 1+ years direct dispatch * Direct activities related to towing operations and on-time performance goals.

County of St. Clair

Communications Officer

Port Huron, MI · On-site

$47K - $61K/yr

Work is performed under the general direction of the Central Dispatch Director and Deputy Director. SUPERVISORY RESPONSIBILITIES: N/A EXPERIENCE, SKILLS, EDUCATION: High school diploma or G.E.D ...

Summit County, CO

911 Dispatch Supervisor

Frisco, CO · On-site

$87K - $104K/yr

Continuous Description Individuals in this position supervise and direct subordinate staff. Tasks ... Supervisors perform the duties of a 911 dispatcher as required. SUPERVISION * Supervisory ...

Bish's RV

Dispatch Coordinator

Great Falls, MT · On-site

The Dispatch Coordinator is responsible for owning the day-to-day dispatching, scheduling, and ... Clear and direct communication style * Strong problem-solving skills with a process-driven mindset

MV Transportation

Dispatch Supervisor

Jackson, MS · On-site

Has the authority to make the recommendation to hire and fire and to implement discipline and direct work of Dispatch employees. * Interviews applicants; Handles employee grievances and complaints.

Bish's RV

Dispatch Coordinator

Great Falls, MT · On-site

The Dispatch Coordinator is responsible for owning the day-to-day dispatching, scheduling, and ... Clear and direct communication style * Strong problem-solving skills with a process-driven mindset

Climate Pros LLC

Dispatch Coordinator

Honolulu, HI · On-site

Self-sufficient and able to work with little direct supervision * High School Diploma/ GED * 3-5 years of dispatch experience * Computer knowledge must include MS Office- Word, Excel and Outlook * Be ...

Ritchie Bros.

Dispatcher

Shady Spring, WV

Employees will also receive 15 days of PTO each year. * 2+ years customer service experience, 1+ years direct dispatch * Direct activities related to towing operations and on-time performance goals.

24Restore

Dispatch/Scheduler

Ramsey, MN · On-site

$18 - $20/hr

24Restore is a leading disaster restoration company seeking another Dispatcher/Scheduler for our ... Answer and re-directing incoming calls * Take new loss information * Prioritize new losses

BISHS RV INC

Dispatch Coordinator

Great Falls, MT

The Dispatch Coordinator is responsible for owning the day-to-day dispatching, scheduling, and ... Clear and direct communication style * Strong problem-solving skills with a process-driven mindset

24Restore

Dispatch/Scheduler

Ramsey, MN

$18 - $20/hr

24Restore is a leading disaster restoration company seeking another Dispatcher/Scheduler for our ... Answer and re-directing incoming calls * Take new loss information * Prioritize new losses

MV Transportation

Dispatch Supervisor

Jackson, MS · On-site

Has the authority to make the recommendation to hire and fire and to implement discipline and direct work of Dispatch employees. * Interviews applicants; Handles employee grievances and complaints.

MV Transportation

Dispatch Supervisor

Jackson, MS

Has the authority to make the recommendation to hire and fire and to implement discipline and direct work of Dispatch employees. * Interviews applicants; Handles employee grievances and complaints.

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Dispatch Director information

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$30K

$62.9K

$103.5K

How much do dispatch director jobs pay per year?

As of Jun 29, 2026, the average yearly pay for dispatch director in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

How does a Dispatch Director typically collaborate with other departments to ensure efficient operations?

A Dispatch Director regularly works with departments such as operations, customer service, logistics, and fleet management to coordinate schedules, resolve issues, and optimize resource allocation. Effective collaboration involves frequent communication to anticipate and address challenges, align on priorities, and implement process improvements. By fostering strong interdepartmental relationships, the Dispatch Director helps ensure timely deliveries, high customer satisfaction, and smooth day-to-day operations.

What is the difference between Dispatch Director vs Dispatch Supervisor?

AspectDispatch DirectorDispatch Supervisor
CredentialsRelevant experience, sometimes certifications in logistics or transportation managementSimilar credentials, often with additional supervisory or management training
Work EnvironmentOversees multiple teams or departments, strategic planningManages daily dispatch operations, team oversight
Employer & IndustryLogistics, transportation, emergency servicesTransportation, delivery services, emergency response

The Dispatch Director typically holds a higher-level, strategic role overseeing dispatch operations across departments, while the Dispatch Supervisor manages daily dispatch activities and team supervision. Both roles require relevant experience and certifications, but the Director focuses on broader planning and coordination, whereas the Supervisor handles operational execution.

What are the key skills and qualifications needed to thrive as a Dispatch Director, and why are they important?

To thrive as a Dispatch Director, you need a strong background in logistics management, operational planning, and staff supervision, often supported by a relevant bachelor's degree and experience in transportation or supply chain. Familiarity with dispatch software, fleet management systems, and regulatory compliance is essential for overseeing daily operations. Excellent leadership, problem-solving, and communication skills help manage teams and coordinate effectively under pressure. These competencies ensure efficient dispatch operations, timely service delivery, and organizational success.

What does a Dispatch Director do?

A Dispatch Director oversees the operations of a dispatch department, ensuring that resources such as vehicles, personnel, and equipment are allocated efficiently and safely. They are responsible for managing dispatch staff, developing procedures, and implementing technology to optimize the dispatch process. Additionally, Dispatch Directors monitor performance metrics, address service issues, and ensure compliance with industry regulations and company policies. Their goal is to ensure timely and effective coordination of services, often in industries like transportation, emergency services, or logistics.
More about Dispatch Director jobs
What cities are hiring for Dispatch Director jobs? Cities with the most Dispatch Director job openings:
What are the most commonly searched types of Dispatch jobs? The most popular types of Dispatch jobs are:
What states have the most Dispatch Director jobs? States with the most job openings for Dispatch Director jobs include:
What job categories do people searching Dispatch Director jobs look for? The top searched job categories for Dispatch Director jobs are:
Dispatch Director jobs near you
Infographic showing various Dispatch Director job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $62,888 per year, or $30.2 per hour.
Dispatcher

Dispatcher

Ritchie Bros.

New Philadelphia, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Ritchie Bros. Auctioneers rating

7.5

Company rating: 7.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

3rd of 16 rated auctioneers

Job description

The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the organizations business and branch growth.

IAA Holdings, LLC (IAA)


IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company's 401k plan and RB Global will match 100% for the first 4% contributed.  Employees will also receive 15 days of PTO each year.


  • 2+ years customer service experience, 1+ years direct dispatch
  • Direct activities related to towing operations and on-time performance goals.
  • Manage tow truck resources and assign work in an efficient manner and optimize tower productivity.
  • Plan future day resource requirements and coordinate with towers to line up required truck resources.
  • Identify when demand exceeds tow truck capacity & refer to part-time networks for additional resources.
  • Monitor transportation costs and identify opportunities for cost savings.
  • Recruit new towers to build towing networks with added resources.
  • Provide necessary documentation to drivers for each pickup and delivery, including check and cash handling as needed.
  • Monitor work-in-progress & make necessary adjustments to ensure timely performance.
  • Identify and escalate issues or concerns related to transportation activities to management.
  • Form a fundamental relationship with the IAA Transportation team.
  • Establish and maintain good, positive working relationships with all tow drivers.
  • Review and analyze reports on transportation activity, including Time Performance metrics.
  • Comply with safety guidelines along with company policies and procedures.
  • Other duties as assigned.

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