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Dispatch Director Jobs (NOW HIRING)

Priority OnDemand

Dispatch Supervisor

Indianapolis, IN · On-site

Under the supervision of the Communications Director, the Dispatch supervisor will oversee all dispatching personnel within the communications center. The capacity of this position may include but ...

BioTouch

Dispatch

Dallas, TX

$19/hr

Dispatch responsibilities include providing support to ensure efficient operations of the company ... Communicate all client issues to direct supervisor * Monitor status of deliveries and pickups to ...

Summit County, CO

911 Dispatch Supervisor

Frisco, CO · On-site

$87K - $104K/yr

Continuous Description Individuals in this position supervise and direct subordinate staff. Tasks ... Supervisors perform the duties of a 911 dispatcher as required. SUPERVISION * Supervisory ...

Flex Moving and Storage

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Dispatch Lead

Aventura, FL · On-site

$29 - $33/hr

Position Summary The Dispatch Lead is responsible for overseeing all live dispatch operations ... Direct the Fulfillment Team in sourcing missing movers and drivers. * Monitor marketplace capacity ...

MV Transportation

Dispatch Supervisor

Jackson, MS · On-site

Has the authority to make the recommendation to hire and fire and to implement discipline and direct work of Dispatch employees. * Interviews applicants; Handles employee grievances and complaints.

Ritchie Bros.

Dispatcher

New Philadelphia, OH

Employees will also receive 15 days of PTO each year. * 2+ years customer service experience, 1+ years direct dispatch * Direct activities related to towing operations and on-time performance goals.

BISHS RV INC

Dispatch Coordinator

Great Falls, MT

The Dispatch Coordinator is responsible for owning the day-to-day dispatching, scheduling, and ... Clear and direct communication style * Strong problem-solving skills with a process-driven mindset

Bish's RV

Dispatch Coordinator

Great Falls, MT

The Dispatch Coordinator is responsible for owning the day-to-day dispatching, scheduling, and ... Clear and direct communication style * Strong problem-solving skills with a process-driven mindset

Climate Pros LLC

Dispatch Coordinator

Honolulu, HI · On-site

Self-sufficient and able to work with little direct supervision * High School Diploma/ GED * 3-5 years of dispatch experience * Computer knowledge must include MS Office- Word, Excel and Outlook * Be ...

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Dispatch Director information

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$30K

$62.9K

$103.5K

How much do dispatch director jobs pay per year?

As of Jul 21, 2026, the average yearly pay for dispatch director in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

How does a Dispatch Director typically collaborate with other departments to ensure efficient operations?

A Dispatch Director regularly works with departments such as operations, customer service, logistics, and fleet management to coordinate schedules, resolve issues, and optimize resource allocation. Effective collaboration involves frequent communication to anticipate and address challenges, align on priorities, and implement process improvements. By fostering strong interdepartmental relationships, the Dispatch Director helps ensure timely deliveries, high customer satisfaction, and smooth day-to-day operations.

What is the difference between Dispatch Director vs Dispatch Supervisor?

AspectDispatch DirectorDispatch Supervisor
CredentialsRelevant experience, sometimes certifications in logistics or transportation managementSimilar credentials, often with additional supervisory or management training
Work EnvironmentOversees multiple teams or departments, strategic planningManages daily dispatch operations, team oversight
Employer & IndustryLogistics, transportation, emergency servicesTransportation, delivery services, emergency response

The Dispatch Director typically holds a higher-level, strategic role overseeing dispatch operations across departments, while the Dispatch Supervisor manages daily dispatch activities and team supervision. Both roles require relevant experience and certifications, but the Director focuses on broader planning and coordination, whereas the Supervisor handles operational execution.

What are the key skills and qualifications needed to thrive as a Dispatch Director, and why are they important?

To thrive as a Dispatch Director, you need a strong background in logistics management, operational planning, and staff supervision, often supported by a relevant bachelor's degree and experience in transportation or supply chain. Familiarity with dispatch software, fleet management systems, and regulatory compliance is essential for overseeing daily operations. Excellent leadership, problem-solving, and communication skills help manage teams and coordinate effectively under pressure. These competencies ensure efficient dispatch operations, timely service delivery, and organizational success.

What does a Dispatch Director do?

A Dispatch Director oversees the operations of a dispatch department, ensuring that resources such as vehicles, personnel, and equipment are allocated efficiently and safely. They are responsible for managing dispatch staff, developing procedures, and implementing technology to optimize the dispatch process. Additionally, Dispatch Directors monitor performance metrics, address service issues, and ensure compliance with industry regulations and company policies. Their goal is to ensure timely and effective coordination of services, often in industries like transportation, emergency services, or logistics.
More about Dispatch Director jobs
What cities are hiring for Dispatch Director jobs? Cities with the most Dispatch Director job openings:
What are the most commonly searched types of Dispatch jobs? The most popular types of Dispatch jobs are:
What states have the most Dispatch Director jobs? States with the most job openings for Dispatch Director jobs include:
What job categories do people searching Dispatch Director jobs look for? The top searched job categories for Dispatch Director jobs are:
Dispatch Director jobs near you
Infographic showing various Dispatch Director job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $62,888 per year, or $30.2 per hour.
Dispatch Supervisor

Dispatch Supervisor

Priority OnDemand

Indianapolis, IN • On-site

Full-time

Posted 21 days ago

Job description

Definition:
Under the supervision of the Communications Director, the Dispatch supervisor will oversee all dispatching personnel within the communications center.
The capacity of this position may include but may not be limited to receiving calls for transport to and from facilities or directing calls to appropriate management personnel who are best suited to handle the caller's issue, or any of the following, varied professional, administrative task.
The Dispatch Supervisor may broadcast assignments to transport crews, operate radio, telephone, or computer equipment to send and receive communications to crews and relay information or orders to members of management.
The Dispatch Supervisor may be called upon to function in the capacity of an EMT as set forth by company policies and protocols. It is possible that they may also be called upon to function in the capacity of Communications Manager, Dispatcher or Dispatch Call Taker to assure all company tasks are maintained and completed.
Reports To:
Communications Director as appropriate for all operational activities.
Specific Duties:
  • Demonstrates complete knowledge, understanding and compliance of company policies and procedures.
  • Ensures that Computer Aided Dispatch computer console, phone system, radio system and all equipment is ready for use at the beginning of each shift.
  • Ensures security of buildings, Dispatch Center and all other company property.
  • Performs daily inspections of their work area and of the Dispatch Center for cleanliness. Then performs the appropriate housekeeping duties to ensure their work area is clean, free from clutter and sanitary at all times.
  • Maintains appropriate communications with company units, managers, support staff, receiving healthcare facilities and other agencies via radio, data link, pager or cell phone as required.
  • Is knowledgeable as to local geography to include location of hospitals, public venues as well as local streets and highway systems.
  • Deploys, tracks and moves units on an ongoing basis throughout the day per local System Status Posting Plan.
  • Responds to all calls for service promptly and accurately answering incoming phone calls for service per Emergency Medical Dispatch and company procedure as required.
  • Utilizes appropriate Emergency Medical Dispatch and company procedure to accurately determine the exact nature of each call giving pre arrival instructions to callers per appropriate emergency medical dispatch and company procedure.
  • Dispatches by radio, pager or mobile data terminal the most appropriate unit for each request for service.
  • Obtains complete intake information from all callers and inputs all required call data information received correctly into Computer Aided Dispatch system the course of the call.
  • Communicates and coordinates with Field Supervisors, Operations Managers and other management and support staff to ensure the proper number of fully equipped and staffed vehicles are available to fulfill local System Status Plan on a daily basis.
  • Acts at all times in the best interests of high quality patient care, in the best interest of the patient, and in such a manner to reflect credibly on the company and the professional reputation of the Dispatcher.
  • Acts at all times with the safety of field crews he/she is dispatching in mind, as well as the safety of the patient, other EMS personnel, bystanders, and any other public safety personnel present at scene.
  • Provides appropriate pre arrival instructions per appropriate emergency medical dispatch and company procedure.
  • Maintains security and privacy of all company and patient information at all times in accordance HIPPA and all other local, state and federal regulations.
  • Accepts responsibility for recertification as an EMD and for other required license's and certifications as required by company, local, regional, and state policies, regulations or laws.
  • Reports to assigned shifts on time, properly groomed in uniform and on time unless the proper notification has been made. Remains on-duty and in proper uniform until properly relieved.
  • At all times sets an example of professionalism and leadership for others to follow. Places patient care excellence and safety above all else.
  • Acts as a Field Training Officer assisting in the evaluation, orientation and training of new dispatch staff.
  • Directs and leads dispatch staff in dealing with handling deployment of units, incoming calls and dispatching of units.
  • Directs and leads dispatch staff in performing administrative tasks such as dealing with vehicle breakdowns, vehicle accidents, employee injuries, patient injuries, supply requests, general housekeeping activities, etc.
  • Assists senior managers by acting as a "first stop" for dispatch staff with questions, concerns or issues regarding pay, benefits or other personnel issues.
  • Assists Field Supervisors, Quality Improvement and Billing support staff in evaluation, training and follow up with field crews in protocol compliance and field documentation.
  • Performs other duties as directed by management.

Minimum Requirements:
All Dispatch Call Taker and Dispatcher requirements.
Must have the ability function as a leader evaluating, coaching, training and directing dispatch staff.
Physical Requirements:
The ability to reach, push and pull.
The ability to sit for long periods of time.
The ability to use phones and radios to communicate with callers, crews and other staff
The ability use mouse or keyboard to input data into computer over long periods of time.
The ability to view graphic and text data on multiple computer screens for long periods of times.
The ability to complete all job duties during any and all hours of the day and night.

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