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Dispatch Assistant Jobs in Boston, MA (NOW HIRING)

Parts Authority has a team of professionally trained, experienced counter people to assist in ... Use the dispatch program to track orders from other stores and set up/ distribute runs to drivers

Parts Authority has a team of professionally trained, experienced counter people to assist in ... Use the dispatch program to track orders from other stores and set up/ distribute runs to drivers

Use the dispatch program to track orders from other stores and set up/ distribute runs to drivers ... Properly assist drivers who have difficulty with routes or any other aspect of the job * Perform ...

Dispatcher

Dorchester, MA · On-site

$16.50/hr

Use the dispatch program to track orders from other stores and set up/ distribute runs to drivers ... Properly assist drivers who have difficulty with routes or any other aspect of the job * Perform ...

Dispatcher

Chelsea, MA · On-site

$16.50/hr

Use the dispatch program to track orders from other stores and set up/ distribute runs to drivers ... Properly assist drivers who have difficulty with routes or any other aspect of the job * Perform ...

Use the dispatch program to track orders from other stores and set up/ distribute runs to drivers ... Properly assist drivers who have difficulty with routes or any other aspect of the job * Perform ...

DISPATCH ATTENDANT

Weymouth, MA · On-site

$19.10 - $26.70/hr

Report any changes or concerns to nursing staff. e. Assist in patient repositioning and hygiene ... If covering the Dispatcher, logs calls appropriately, as they come in over the computer. 5. ...

Report any changes or concerns to nursing staff. e. Assist in patient repositioning and hygiene ... If covering the Dispatcher, logs calls appropriately, as they come in over the computer. 5. ...

Report any changes or concerns to nursing staff. e. Assist in patient repositioning and hygiene ... If covering the Dispatcher, logs calls appropriately, as they come in over the computer. 5. ...

Enter and maintain accurate information in our dispatch and routing systems. * Collaborate with warehouse, transportation, and operations teams to ensure smooth execution. * Step in to assist with ...

Enter and maintain accurate information in our dispatch and routing systems. * Collaborate with warehouse, transportation, and operations teams to ensure smooth execution. * Step in to assist with ...

Dispatcher

Boston, MA · On-site

$23 - $26/hr

... Dispatch Center for eight hours or more, work any and all shifts, work overtime and understand that they may be required to work at the direction of the shift supervisor. Other Employment ...

... Dispatch Center for eight hours or more, work any and all shifts, work overtime and understand that they may be required to work at the direction of the shift supervisor. Other Employment ...

... execution. * Assist drivers with routing directions and direct them to perform special services ... Maintains high compliance to dispatch standard operating procedures. * Handles customer concerns ...

Receptionist/Assistant

Beverly, MA · On-site

$600 - $900/wk

As the Dispatch Coordinator you will assist with scheduling a team to the customer's location to ... assess the work that would need to be completed. If you are organized, have outstanding customer ...

Receptionist/Assistant

Beverly, MA · On-site

$600 - $900/wk

As the Dispatch Coordinator you will assist with scheduling a team to the customer's location to ... assess the work that would need to be completed. If you are organized, have outstanding customer ...

Window Dispatcher

Boston, MA · On-site

$28.84/hr

... execution. * Assist drivers with routing directions and direct them to perform special services ... Maintains high compliance to dispatch standard operating procedures. * Handles customer concerns ...

Showing results 21-40

Dispatch Assistant information

See Boston, MA salary details

$6

$21

$36

How much do dispatch assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for dispatch assistant in Boston, MA is $21.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $23.22 per hour, depending on experience, location, and employer.

What is the difference between Dispatch Assistant vs Logistics Coordinator?

AspectDispatch AssistantLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in transportation or logisticsTypically requires a bachelor's degree in logistics, supply chain management, or related fields
Work EnvironmentOffice setting, often in transportation or delivery companiesOffice-based, coordinating shipments and supply chain activities
Employer & Industry UsageUsed in transportation, delivery, and courier services
Common Search & ComparisonOften compared for entry-level roles in dispatch and transportation

While both roles involve coordinating transportation activities, a Dispatch Assistant primarily supports dispatch operations by scheduling and communicating with drivers. A Logistics Coordinator has a broader scope, managing entire supply chain processes, including inventory and vendor relations. The Dispatch Assistant role is more focused on immediate dispatch tasks, whereas the Logistics Coordinator oversees comprehensive logistics planning.

What are the key skills and qualifications needed to thrive as a dispatch assistant, and why are they important?

To thrive as a Dispatch Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and office productivity tools is typically required. Effective communication, problem-solving, and the ability to work under pressure are important soft skills in this role. These competencies ensure timely coordination of deliveries, efficient operations, and reliable service to clients.

What is a dispatch assistant?

Dispatch Assistants are professionals who support the logistics and transportation departments of companies by coordinating the scheduling, tracking, and dispatching of vehicles, drivers, or shipments. They handle communication between drivers, clients, and management, ensuring that deliveries and pickups are completed efficiently and on time. Their duties may also include maintaining records, updating tracking systems, and resolving any issues that arise during the transportation process. Dispatch Assistants play a crucial role in keeping supply chains running smoothly.

What are some typical challenges a dispatch assistant faces when coordinating deliveries, and how can they be managed effectively?

Dispatch Assistants often juggle multiple delivery schedules and must quickly adapt to unexpected changes such as traffic delays, last-minute order modifications, or driver availability. Effective communication with drivers, logistics teams, and customers is essential to resolve issues swiftly and maintain smooth operations. Utilizing dispatch software, staying organized, and remaining calm under pressure are key strategies for successfully managing these challenges.

How to become a dispatch assistant?

To become a dispatch assistant, candidates typically need a high school diploma or equivalent and strong organizational and communication skills. Experience with scheduling, routing, or using dispatch software can be beneficial, and some employers may require background checks or specific certifications depending on the industry.
What are the most commonly searched types of Dispatch jobs in Boston, MA? The most popular types of Dispatch jobs in Boston, MA are:
What are popular job titles related to Dispatch Assistant jobs in Boston, MA? For Dispatch Assistant jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Dispatch Assistant jobs in Boston, MA look for? The top searched job categories for Dispatch Assistant jobs in Boston, MA are:
What cities near Boston, MA are hiring for Dispatch Assistant jobs? Cities near Boston, MA with the most Dispatch Assistant job openings:
Infographic showing various Dispatch Assistant job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,186 per year, or $21.2 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Parts Authority rating

5.9

Company rating: 5.9 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

356th of 412 rated retail wholesalers


Job description

Overview

Parts Authority Careers 

Chelsea, Massachusetts

 

We have an immediate career opportunity

Dispatcher

with strong customer service experience!!!

 

The Dispatcher plays a pivotal role in the success of our business.

They are the main point of contact with our customers and are responsible for fostering strong client relations. This position includes occasional delivery duties.

 

 Parts Authority is one of the fastest growing Supply Chain companies in the Country. We offer promotable career advancement and job stability -

 50 years old and GROWING!

COME GROW WE US!!!!

Parts Authority, founded in 1973, is a leading national distributor of automotive replacement parts, tools/equipment and transmissions. Headquartered in Long Island, New York, Parts Authority is rapidly expanding, and today has more than 300 locations servicing customers in Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Maine, Maryland, Massachusetts, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Texas, Utah, Virginia, Washington, Washington DC and Wisconsin.

What makes Parts Authority different is OUR TEAM. Parts Authority has a team of professionally trained, experienced counter people to assist in finding the right parts and the right brand for each application.

Each team member plays a vital role in our success. We are rapidly expanding and looking for candidates to join our family! So, if you enjoy full-time employment with the opportunity for advancement, look no further. Join our Parts Authority Team today as a Dispatcher.

Responsibilities

We are seeking a dispatcher to join our high energy, fun, and fast paced work environment. The dispatcher is responsible for scheduling the drivers routes and ensuring on-time, accurate deliveries. We only want dynamic, career-minded people who are willing to dedicate themselves to this job.

  • Work well with customers
  • Use the dispatch program to track orders from other stores and set up/ distribute runs to drivers
  • Ensure that driver counts money collected and put delivery times on bills
  • Work with Parts Pullers to ensure the deliveries go out correctly
  • Work with drivers to make sure that they know the correct route
  • Work with customers over the phone to update them on the status of their orders
  • Properly assist drivers who have difficulty with routes or any other aspect of the job
  • Perform other duties as assigned.
Qualifications
  • Accurately follow directions, both written and verbal
  • Maintain individual productivity and quality standards according to department requirements
  • Focus and remain on task in a fast-paced environment
  • Attention to detail
  • Great communication skills
  • Time management skills
  • Able to work well under pressure
  • Must be able to work well with other staff members and supervisors
  • Must have an open availability, flexible and able to work various shifts and over time.
  • 1-2 years Warehouse experience preferred.
  • Current, valid driver's license
  • Must be able to meet company insurance requirements- (drivers must be 21 years old or over)
  • Familiarity with safety measures in a warehouse
  • Maintain and promote workplace safety
  • Securing and transferring cash or other assets. 

Some of the benefits of being a part of our growing Parts Authority family:

  • Medical Coverage
  • Pharmacy Coverage
  • Dental Coverage
  • Vision Coverage
  • Basic Life and AD&D
  • Short Term Disability Coverage
  • Voluntary Short Term Disability Coverage
  • Voluntary Long Term Disability Coverage
  • Flexible Spending Account
  • Commuter Expense Reimbursement Account
  • Health Savings Account
  • Health Reimbursement Account
  • Accident Insurance
  • Critical Illness Insurance
  • Hospital Indemnity Insurance
  • ID Theft Insurance
  • Legal Plan Insurance
  • Pet Insurance
  • Employee Assistance Program (EAP)
  • Paid Holidays, Sick and Vacation
  • Profit Sharing/401 (k) Plan
  • Employee Discounts on Merchandise
Employment Type: OTHER

What Parts Authority employees say

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