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Dispatch Assistant Jobs in Ontario (NOW HIRING)

Day & Ross

Dispatch Supervisor

Woodstock, ON

Dispatcher Supervisor Full-time Woodstock, ON As a Dispatch Supervisor, you will be responsible for developing a strong team that can effectively deal with the day-to-day operational challenges.

Day and Ross

Dispatch Supervisor

Woodstock, ON

Dispatcher Supervisor Full-time Woodstock, ON As a Dispatch Supervisor, you will be responsible for developing a strong team that can effectively deal with the day-to-day operational challenges.

Stratus51

Be Seen First

Warehouse and Dispatch Agent

Ottawa, ON · On-site

CA$20 - CA$26.50/hr

Warehouse and Dispatch Agent Stratus51 is looking for a warehouse and dispatch agent... The role involves Dispatch & Logistics * Technician Scheduling: Coordinate, schedule, and dispatch a fleet of ...

Univar Solutions

Dispatch Manager

Guelph, ON

CA$75K - CA$100K/yr

The Dispatch Manager is responsible for routing and scheduling all outbound freight. Supervise truck drivers, admin support personnel and fleet maintenance persons associated with the transportation ...

Univar Solutions

Dispatch Manager

Guelph, ON · On-site

CA$75K - CA$100K/yr

The Dispatch Manager is responsible for routing and scheduling all outbound freight. Supervise truck drivers, admin support personnel and fleet maintenance persons associated with the transportation ...

Unifi

Dispatch Supervisor FT

Toronto, ON

General information Job Title Dispatch Supervisor FT Date Thursday, July 9, 2026 Entity Unifi Aviation Canada, Inc. State Ontario City Toronto Base Pay Rate: $ 29.50 Full/Part Time Full Time Exempt ...

Top Tier Talent Group

Dispatcher

Vaughan, ON

Dispatch & Route Scheduling: Coordinate, schedule, and dispatch field technicians to routine maintenance visits, repairs, and modernization projects using our centralized dispatch software.

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Dispatch Assistant information

See Ontario salary details

$10

$16

$23

How much do dispatch assistant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for dispatch assistant in Ontario is $16.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Dispatch Assistant vs Logistics Coordinator?

AspectDispatch AssistantLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in transportation or logisticsTypically requires a bachelor's degree in logistics, supply chain management, or related fields
Work EnvironmentOffice setting, often in transportation or delivery companiesOffice-based, coordinating shipments and supply chain activities
Employer & Industry UsageUsed in transportation, delivery, and courier services
Common Search & ComparisonOften compared for entry-level roles in dispatch and transportation

While both roles involve coordinating transportation activities, a Dispatch Assistant primarily supports dispatch operations by scheduling and communicating with drivers. A Logistics Coordinator has a broader scope, managing entire supply chain processes, including inventory and vendor relations. The Dispatch Assistant role is more focused on immediate dispatch tasks, whereas the Logistics Coordinator oversees comprehensive logistics planning.

What are the key skills and qualifications needed to thrive as a dispatch assistant, and why are they important?

To thrive as a Dispatch Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and office productivity tools is typically required. Effective communication, problem-solving, and the ability to work under pressure are important soft skills in this role. These competencies ensure timely coordination of deliveries, efficient operations, and reliable service to clients.

What is a dispatch assistant?

Dispatch Assistants are professionals who support the logistics and transportation departments of companies by coordinating the scheduling, tracking, and dispatching of vehicles, drivers, or shipments. They handle communication between drivers, clients, and management, ensuring that deliveries and pickups are completed efficiently and on time. Their duties may also include maintaining records, updating tracking systems, and resolving any issues that arise during the transportation process. Dispatch Assistants play a crucial role in keeping supply chains running smoothly.

What are some typical challenges a dispatch assistant faces when coordinating deliveries, and how can they be managed effectively?

Dispatch Assistants often juggle multiple delivery schedules and must quickly adapt to unexpected changes such as traffic delays, last-minute order modifications, or driver availability. Effective communication with drivers, logistics teams, and customers is essential to resolve issues swiftly and maintain smooth operations. Utilizing dispatch software, staying organized, and remaining calm under pressure are key strategies for successfully managing these challenges.

How to become a dispatch assistant?

To become a dispatch assistant, candidates typically need a high school diploma or equivalent and strong organizational and communication skills. Experience with scheduling, routing, or using dispatch software can be beneficial, and some employers may require background checks or specific certifications depending on the industry.

What are the most commonly searched types of Dispatch jobs in Ontario?

The most popular types of Dispatch jobs in Ontario are:

What are popular job titles related to Dispatch Assistant jobs in Ontario?

For Dispatch Assistant jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Dispatch Assistant jobs in Ontario look for?

The top searched job categories for Dispatch Assistant jobs in Ontario are:

What cities in Ontario are hiring for Dispatch Assistant jobs?

Cities in Ontario with the most Dispatch Assistant job openings:

Dispatch Assistant jobs near you
Infographic showing various Dispatch Assistant job openings in Ontario as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,525 per year, or $16.6 per hour.

Dispatch, Load Planning & Tracking Coordinator.

Elevate

Windsor, ON

Full-time

Re-posted 27 days ago

Job description

Job Title: Dispatch, Load Planning & Tracking Coordinator

Position Summary: The Dispatch, Load Planning & Tracking Coordinator is responsible for coordinating freight movements, optimizing load assignments, dispatching drivers, and monitoring shipments from pickup through delivery. This role ensures efficient utilization of equipment and drivers while maintaining excellent customer service, regulatory compliance, and on-time performance.

Key Responsibilities

Load Planning

  • Plan and optimize daily and weekly freight loads based on customer requirements, equipment availability, and driver schedules.
  • Maximize truck utilization and minimize empty miles.
  • Coordinate load assignments considering delivery windows, route efficiency, and Hours of Service (HOS) regulations.
  • Analyze freight opportunities and identify backhaul opportunities to improve profitability.

Dispatch Operations

  • Assign loads to drivers and communicate pickup and delivery instructions.
  • Monitor driver schedules and ensure compliance with company policies and transportation regulations.
  • Coordinate with drivers, brokers, shippers, and receivers to resolve operational issues.
  • Manage schedule changes, delays, breakdowns, and other service disruptions.
  • Provide real-time updates to customers regarding shipment status.

Load Tracking & Shipment Monitoring

  • Track shipments using GPS, ELD, and transportation management systems (TMS).
  • Monitor load progress from dispatch through final delivery.
  • Proactively identify and address delays or service issues.
  • Maintain accurate shipment records and update tracking systems.
  • Ensure proof of delivery (POD) documents are collected and processed promptly.

Customer & Carrier Communication

  • Serve as the primary point of contact for drivers, customers, brokers, and carriers.
  • Respond to inquiries regarding shipment status, delivery schedules, and service concerns.
  • Build and maintain strong relationships with customers and transportation partners.
  • Provide timely communication regarding exceptions, delays, and corrective actions.

Administrative & Compliance Duties

  • Maintain accurate dispatch logs, load records, and transportation documentation.
  • Verify load information, rates, and delivery requirements.
  • Ensure compliance with DOT, FMCSA, safety, and company regulations.
  • Prepare operational reports related to load performance, on-time delivery, and equipment utilization.
  • Assist with billing support, detention tracking, and load reconciliation.

Qualifications

  • High school diploma or equivalent; post-secondary education in logistics, transportation, or supply chain management preferred.
  • 2+ years of experience in trucking dispatch, load planning, logistics coordination, or transportation operations.
  • Strong knowledge of trucking operations, freight management, routing, and Hours of Service regulations.
  • Experience with Transportation Management Systems (TMS), ELD platforms, GPS tracking, and Microsoft Office applications.
  • Excellent communication, problem-solving, and organizational skills.
  • Ability to multitask and perform effectively in a fast-paced environment.

Required Skills

  • Dispatch Management
  • Load Planning & Optimization
  • Shipment Tracking
  • Route Planning
  • Freight Brokerage Coordination
  • Customer Service
  • Time Management
  • Problem Resolution
  • Data Entry & Reporting
  • Knowledge of DOT/FMCSA Regulations
  • Transportation Management Systems (TMS)
  • GPS & ELD Monitoring

Performance Metrics

  • On-time pickup and delivery percentage
  • Equipment utilization rate
  • Driver productivity
  • Empty mile reduction
  • Customer satisfaction
  • Load tracking accuracy
  • Freight revenue and profitability
  • Service failure resolution time

Apply at : schauhan@championproducts.com