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Dispatch Assistant Jobs in Ontario (NOW HIRING)

Top Tier Talent Group

Dispatch Manager

Brampton, ON

$85K - $95K/yr

Dispatch Manager Salary: $85,000 - 95,000 Position Summary We are seeking an experienced and ... * Assist with capacity planning and resource allocation to support business growth. * Ensure ...

Day & Ross

Dispatch Supervisor

Woodstock, ON

Dispatcher Supervisor Full-time Woodstock, ON As a Dispatch Supervisor, you will be responsible for developing a strong team that can effectively deal with the day-to-day operational challenges.

Day and Ross

Dispatch Supervisor

Woodstock, ON · On-site

Dispatcher Supervisor Full-time Woodstock, ON As a Dispatch Supervisor, you will be responsible for developing a strong team that can effectively deal with the day-to-day operational challenges.

Stratus51

Be Seen First

Warehouse and Dispatch Agent

Ottawa, ON · On-site

CA$20 - CA$26.50/hr

Warehouse and Dispatch Agent Stratus51 is looking for a warehouse and dispatch agent... The role involves Dispatch & Logistics * Technician Scheduling: Coordinate, schedule, and dispatch a fleet of ...

Unifi

Dispatch Supervisor FT

Toronto, ON · On-site

General information Job Title Dispatch Supervisor FT Date Thursday, July 9, 2026 Entity Unifi Aviation Canada, Inc. State Ontario City Toronto Base Pay Rate: $ 29.50 Full/Part Time Full Time Exempt ...

Univar Solutions

Dispatch Manager

Guelph, ON · On-site

CA$75K - CA$100K/yr

The Dispatch Manager is responsible for routing and scheduling all outbound freight. Supervise truck drivers, admin support personnel and fleet maintenance persons associated with the transportation ...

Univar Solutions

Dispatch Manager

Guelph, ON · On-site

CA$75K - CA$100K/yr

The Dispatch Manager is responsible for routing and scheduling all outbound freight. Supervise truck drivers, admin support personnel and fleet maintenance persons associated with the transportation ...

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Dispatch Assistant information

See Ontario salary details

$10

$16

$23

How much do dispatch assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for dispatch assistant in Ontario is $16.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Dispatch Assistant vs Logistics Coordinator?

AspectDispatch AssistantLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in transportation or logisticsTypically requires a bachelor's degree in logistics, supply chain management, or related fields
Work EnvironmentOffice setting, often in transportation or delivery companiesOffice-based, coordinating shipments and supply chain activities
Employer & Industry UsageUsed in transportation, delivery, and courier services
Common Search & ComparisonOften compared for entry-level roles in dispatch and transportation

While both roles involve coordinating transportation activities, a Dispatch Assistant primarily supports dispatch operations by scheduling and communicating with drivers. A Logistics Coordinator has a broader scope, managing entire supply chain processes, including inventory and vendor relations. The Dispatch Assistant role is more focused on immediate dispatch tasks, whereas the Logistics Coordinator oversees comprehensive logistics planning.

What are the key skills and qualifications needed to thrive as a dispatch assistant, and why are they important?

To thrive as a Dispatch Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and office productivity tools is typically required. Effective communication, problem-solving, and the ability to work under pressure are important soft skills in this role. These competencies ensure timely coordination of deliveries, efficient operations, and reliable service to clients.

What is a dispatch assistant?

Dispatch Assistants are professionals who support the logistics and transportation departments of companies by coordinating the scheduling, tracking, and dispatching of vehicles, drivers, or shipments. They handle communication between drivers, clients, and management, ensuring that deliveries and pickups are completed efficiently and on time. Their duties may also include maintaining records, updating tracking systems, and resolving any issues that arise during the transportation process. Dispatch Assistants play a crucial role in keeping supply chains running smoothly.

What are some typical challenges a dispatch assistant faces when coordinating deliveries, and how can they be managed effectively?

Dispatch Assistants often juggle multiple delivery schedules and must quickly adapt to unexpected changes such as traffic delays, last-minute order modifications, or driver availability. Effective communication with drivers, logistics teams, and customers is essential to resolve issues swiftly and maintain smooth operations. Utilizing dispatch software, staying organized, and remaining calm under pressure are key strategies for successfully managing these challenges.

How to become a dispatch assistant?

To become a dispatch assistant, candidates typically need a high school diploma or equivalent and strong organizational and communication skills. Experience with scheduling, routing, or using dispatch software can be beneficial, and some employers may require background checks or specific certifications depending on the industry.
What are the most commonly searched types of Dispatch jobs in Ontario? The most popular types of Dispatch jobs in Ontario are:
What are popular job titles related to Dispatch Assistant jobs in Ontario? For Dispatch Assistant jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Dispatch Assistant jobs in Ontario look for? The top searched job categories for Dispatch Assistant jobs in Ontario are:
What cities in Ontario are hiring for Dispatch Assistant jobs? Cities in Ontario with the most Dispatch Assistant job openings:
Dispatch Assistant jobs near you
Infographic showing various Dispatch Assistant job openings in Ontario as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,525 per year, or $16.6 per hour.

Dispatch Manager

Top Tier Talent Group

Brampton, ON

$85K - $95K/yr

Full-time

Posted 24 days ago

Job description

Dispatch Manager

Salary: $85,000 - 95,000


Position Summary

We are seeking an experienced and results-oriented Dispatch Manager to lead our dispatch operations within a fast-paced asset-based transportation environment. This role is responsible for overseeing the daily dispatch and planning of company drivers and equipment, ensuring operational efficiency, exceptional customer service, and maximum fleet utilization.

The Dispatch Manager will lead and mentor the dispatch team, collaborate with Operations, Safety, Maintenance, and Customer Service, and drive continuous improvements in productivity, service performance, and profitability.

Hands-on experience with TMW Transportation Management System (TMW Suite/TMW Operations) is required.


Key Responsibilities

  • Lead the day-to-day operations of the dispatch department, ensuring freight is planned and executed safely, efficiently, and on time.
  • Supervise, coach, and develop a team of dispatchers and transportation planners to achieve operational objectives.
  • Maximize fleet utilization by optimizing driver schedules, equipment availability, routing, and load planning.
  • Ensure compliance with Canadian and U.S. transportation regulations, including Hours of Service (HOS), safety requirements, and company policies.
  • Utilize TMW Transportation Management System (TMW Suite/TMW Operations) to oversee dispatch activities, monitor fleet performance, maintain operational data, and generate reporting.
  • Monitor shipment activity throughout the day, proactively resolving service disruptions, delays, equipment issues, and customer concerns.
  • Collaborate with Customer Service, Sales, Maintenance, Safety, and Warehouse teams to ensure seamless freight execution.
  • Analyze operational performance and implement strategies to improve fleet productivity, reduce empty miles, increase equipment utilization, and enhance customer service.
  • Develop and monitor key operational metrics including on-time performance, driver productivity, service levels, and fleet utilization.
  • Support driver engagement by fostering strong communication, accountability, and a positive team culture.
  • Assist with capacity planning and resource allocation to support business growth.
  • Ensure accurate dispatch documentation, load updates, and operational records within TMW and other company systems.
  • Participate in budgeting, workforce planning, and operational process improvement initiatives.


Qualifications

  • Minimum 5 years of dispatch or transportation planning experience within an asset-based trucking company.
  • Minimum 2 years of leadership or supervisory experience managing dispatch operations.
  • Demonstrated experience using TMW Transportation Management System (TMW Suite/TMW Operations) is required.
  • Strong understanding of fleet operations, truckload transportation, dispatch planning, routing, and fleet optimization.
  • Working knowledge of Canadian and U.S. transportation regulations, including Hours of Service and DOT compliance.
  • Experience managing cross-border transportation operations is considered an asset.
  • Strong leadership, coaching, and employee development skills.
  • Excellent problem-solving, decision-making, and organizational abilities.
  • Ability to manage multiple priorities in a fast-paced, time-sensitive environment.
  • Proficiency with Microsoft Office applications, particularly Excel and Outlook.