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Dispatch Assistant Jobs in Toronto, ON (NOW HIRING)

Dispatch Manager

Guelph, ON · On-site

CA$75K - CA$100K/yr

The Dispatch Manager is responsible for routing and scheduling all outbound freight. Supervise truck drivers, admin support personnel and fleet maintenance persons associated with the transportation ...

General information Job Title Dispatch Supervisor FT Date Thursday, July 9, 2026 Entity Unifi Aviation Canada, Inc. State Ontario City Toronto Base Pay Rate: $ 29.50 Full/Part Time Full Time Exempt ...

Dispatch & Route Scheduling: Coordinate, schedule, and dispatch field technicians to routine maintenance visits, repairs, and modernization projects using our centralized dispatch software.

Basic knowledge of radio dispatch equipment * Excellent communication and customer service skills * Ability to deliver under time constraints and deadlines * Previous terminal operations, dispatch ...

Basic knowledge of radio dispatch equipment * Excellent communication and customer service skills * Ability to deliver under time constraints and deadlines * Previous terminal operations, dispatch ...

Dispatcher

Toronto, ON · On-site

CA$50K/yr

Basic knowledge of radio dispatch equipment * Excellent communication and customer service skills * Ability to deliver under time constraints and deadlines * Previous terminal operations, dispatch ...

Dispatcher

Toronto, ON · On-site

CA$50K/yr

Basic knowledge of radio dispatch equipment * Excellent communication and customer service skills * Ability to deliver under time constraints and deadlines * Previous terminal operations, dispatch ...

Basic knowledge of radio dispatch equipment * Excellent communication and customer service skills * Ability to deliver under time constraints and deadlines * Previous terminal operations, dispatch ...

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Dispatch Assistant information

See Toronto, ON salary details

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How much do dispatch assistant jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for dispatch assistant in Toronto, ON is $15.84, according to ZipRecruiter salary data. Most workers in this role earn between $13.76 and $17.43 per hour, depending on experience, location, and employer.

What is a dispatch assistant?

Dispatch Assistants are professionals who support the logistics and transportation departments of companies by coordinating the scheduling, tracking, and dispatching of vehicles, drivers, or shipments. They handle communication between drivers, clients, and management, ensuring that deliveries and pickups are completed efficiently and on time. Their duties may also include maintaining records, updating tracking systems, and resolving any issues that arise during the transportation process. Dispatch Assistants play a crucial role in keeping supply chains running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch assistant, and why are they important?

To thrive as a Dispatch Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and office productivity tools is typically required. Effective communication, problem-solving, and the ability to work under pressure are important soft skills in this role. These competencies ensure timely coordination of deliveries, efficient operations, and reliable service to clients.

What are some typical challenges a dispatch assistant faces when coordinating deliveries, and how can they be managed effectively?

Dispatch Assistants often juggle multiple delivery schedules and must quickly adapt to unexpected changes such as traffic delays, last-minute order modifications, or driver availability. Effective communication with drivers, logistics teams, and customers is essential to resolve issues swiftly and maintain smooth operations. Utilizing dispatch software, staying organized, and remaining calm under pressure are key strategies for successfully managing these challenges.

What is the difference between Dispatch Assistant vs Logistics Coordinator?

AspectDispatch AssistantLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in transportation or logisticsTypically requires a bachelor's degree in logistics, supply chain management, or related fields
Work EnvironmentOffice setting, often in transportation or delivery companiesOffice-based, coordinating shipments and supply chain activities
Employer & Industry UsageUsed in transportation, delivery, and courier services
Common Search & ComparisonOften compared for entry-level roles in dispatch and transportation

While both roles involve coordinating transportation activities, a Dispatch Assistant primarily supports dispatch operations by scheduling and communicating with drivers. A Logistics Coordinator has a broader scope, managing entire supply chain processes, including inventory and vendor relations. The Dispatch Assistant role is more focused on immediate dispatch tasks, whereas the Logistics Coordinator oversees comprehensive logistics planning.

How much does a dispatch assistant make?

The average salary for a dispatch assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced dispatch assistants or those in specialized fields can earn higher wages. Compensation may also include benefits such as health insurance and paid time off.

Is it hard to get hired as a dispatch assistant?

Getting hired as a dispatch assistant typically requires good organizational skills, communication abilities, and familiarity with dispatch software or tools. Entry-level positions may be accessible with a high school diploma, but some employers prefer previous experience or certifications in logistics or transportation. The hiring process can vary depending on the company and location, but demonstrating reliability and multitasking skills can improve chances of employment.

What are the most commonly searched types of Dispatch jobs in Toronto, ON?

The most popular types of Dispatch jobs in Toronto, ON are:

What are popular job titles related to Dispatch Assistant jobs in Toronto, ON?

For Dispatch Assistant jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Dispatch Assistant jobs in Toronto, ON look for?

The top searched job categories for Dispatch Assistant jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Dispatch Assistant jobs?

Cities near Toronto, ON with the most Dispatch Assistant job openings:

Infographic showing various Dispatch Assistant job openings in Toronto, ON as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 4% Hybrid, and 2% Remote job distribution, with an average salary of $32,948 per year, or $15.8 per hour.

CA$63K - CA$79K/yr

Full-time

Re-posted 6 days ago


Job description

SUMMARY

The Dispatch Planner oversees the advanced planning, coordination, and optimization of technician resources, ensuring efficient execution of preventative maintenance, on-demand work orders, and operational activities across service portfolios. This senior role supports strategic scheduling, resource forecasting, and performance analysis to drive high service standards and operational excellence.

KEY DUTIES & RESPONSIBILITIES
  • Creates and manages daily, weekly, and long-term technician schedules to ensure optimal resource utilization. 
  • Plans and coordinates technician assignments for preventative maintenance, on-demand work orders, and project work. 
  • Reviews service request details to ensure work orders contain accurate and complete information. 
  • Receives service requests and documents detail into work orders as required. 
  • Assesses and prioritizes service requests based on urgency, impact, skill set, location, security clearance, availability, and client needs. 
  • Allocates and assigns work orders to the appropriate technicians using available data and operational constraints. 
  • Monitors work order progress, follow up to ensure timely completion, and adjust schedules in real time to address delays or emerging priorities. 
  • Reviews technician utilization and reassigns work as needed to maintain balanced workloads and maximize productivity. 
  • Produces operational reports related to schedule adherence, productivity, backlog, utilization, and overall resource planning. 
  • Collaborates with service managers, dispatchers, customer service teams, and other stakeholders to resolve escalations and support service delivery. 
  • Supports continuous improvement initiatives and contributes to the optimization of scheduling and operational processes. 
  • Performs other duties as assigned.
KNOWLEDGE & SKILLS
  • 5+ years of experience in planning, scheduling, or dispatching within service operations or facilities management. 
  • Advanced workforce scheduling and coordination skills, with the ability to balance priorities in fast-paced, high-pressure environments. 
  • Strong analytical, organizational, and problem-solving abilities, with experience using data to improve scheduling effectiveness. 
  • Proficiency with field service management and scheduling platforms, along with strong MS Outlook and Excel skills. 
  • Excellent communication and customer service orientation, with the ability to collaborate across technicians, dispatch, and service teams. 
  • Ability to interpret service request requirements and assign work based on skills, availability, location, and operational constraints. 
  • Demonstrated ability to optimize technician utilization and make real-time scheduling decisions.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate's competencies, including but not limited to experience, education and performance related to this role. 
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