Dispatch and check calls * Customer invoice review and AR follow-up * Collect and file all required paperwork to ensure timely and accurate payment. * Serve as a resource for new trainees' post ...
Dispatch and check calls * Customer invoice review and AR follow-up * Collect and file all required paperwork to ensure timely and accurate payment. * Serve as a resource for new trainees' post ...
Manager in Training
Ajax, ON · On-site
The Management Trainee will have an opportunity to work onsite in different locations throughout ... Dispatch - Developing a deep understanding of how we bring the car to the sites. * Car ...
Manager in Training
Ajax, ON · On-site
The Management Trainee will have an opportunity to work onsite in different locations throughout ... Dispatch - Developing a deep understanding of how we bring the car to the sites. * Car ...
30334
Mississauga, ON · Hybrid
Field Service Technician - Trainee * Do you like working with your hands? * Are you mechanically ... Follow contact protocol when discussing service-related matters with Dispatch and FSM: * Product ...
30334
Mississauga, ON · Hybrid
Field Service Technician - Trainee * Do you like working with your hands? * Are you mechanically ... Follow contact protocol when discussing service-related matters with Dispatch and FSM: * Product ...
Monitor and track CBT progress continuously, ensuring trainees are progressing at a sufficient rate ... Maintain project libraries (training files, help requisitions, dispatch slips, etc.) * Document and ...
New
Quick apply
Monitor and track CBT progress continuously, ensuring trainees are progressing at a sufficient rate ... Maintain project libraries (training files, help requisitions, dispatch slips, etc.) * Document and ...
New
Monitor and track CBT progress continuously, ensuring trainees are progressing at a sufficient rate ... Maintain project libraries (training files, help requisitions, dispatch slips, etc.) * Document and ...
Monitor and track CBT progress continuously, ensuring trainees are progressing at a sufficient rate ... Maintain project libraries (training files, help requisitions, dispatch slips, etc.) * Document and ...
Ensure CBT progress is monitored and tracked confirming trainees are progressing at a sufficient ... dispatch slips, etc.) COMPETENCY REQUIREMENTS * Communicates effectively (excellent verbal and ...
Quick apply
Ensure CBT progress is monitored and tracked confirming trainees are progressing at a sufficient ... dispatch slips, etc.) COMPETENCY REQUIREMENTS * Communicates effectively (excellent verbal and ...
Ensure CBT progress is monitored and tracked confirming trainees are progressing at a sufficient ... dispatch slips, etc.) COMPETENCY REQUIREMENTS * Communicates effectively (excellent verbal and ...
Ensure CBT progress is monitored and tracked confirming trainees are progressing at a sufficient ... dispatch slips, etc.) COMPETENCY REQUIREMENTS * Communicates effectively (excellent verbal and ...
Dispatch Trainee information
What is a dispatch trainee?
Dispatch Trainees are entry-level professionals who are learning how to coordinate and manage the movement of goods, vehicles, or personnel within an organization. They typically work under the supervision of experienced dispatchers, gaining hands-on experience in scheduling, communication, and problem-solving. Their training involves understanding dispatch systems, handling customer or driver inquiries, and ensuring timely and efficient operations. This role is essential for developing the skills needed to become a full-fledged dispatcher.
What are the key skills and qualifications needed to thrive as a dispatch trainee?
To thrive as a Dispatch Trainee, you need strong organizational abilities, multitasking skills, and attention to detail, often supported by a high school diploma or equivalent. Familiarity with dispatch software, communication systems, and sometimes basic knowledge of GPS technology is typically required. Excellent communication, problem-solving, and stress management are crucial soft skills for handling urgent situations and coordinating effectively. These skills ensure accurate, efficient dispatch operations and enhance safety and service quality in demanding environments.
What are some typical challenges a dispatch trainee may face during the onboarding period?
As a Dispatch Trainee, you may encounter challenges such as mastering multiple communication systems, becoming familiar with geographic areas, and adapting to fast-paced, high-pressure situations. It can take time to learn how to prioritize calls effectively and coordinate between different teams or departments. Close supervision and ongoing feedback from experienced dispatchers help trainees develop the skills needed to handle these challenges with confidence.
What is the difference between Dispatch Trainee vs Dispatch Coordinator?
| Aspect | Dispatch Trainee | Dispatch Coordinator |
|---|---|---|
| Required Credentials | High school diploma or equivalent; basic communication skills | High school diploma; experience in logistics or customer service |
| Work Environment | Training environment, entry-level tasks | Office setting, managing dispatch operations |
| Employer & Industry Usage | Logistics, transportation companies, delivery services | Supply chain, freight, transportation firms |
The Dispatch Trainee role is an entry-level position focused on learning dispatch operations, while a Dispatch Coordinator has more experience and handles scheduling, communication, and problem-solving. The trainee is in training, whereas the coordinator manages daily dispatch activities.
How do you become a dispatch trainee?
To become a dispatch trainee, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers may require familiarity with dispatch software or a background in logistics, and training is often provided on the job to develop specific industry knowledge.
Is it hard to get hired as a dispatch trainee?
Getting hired as a dispatch trainee can vary depending on the employer and location, but generally, it requires basic communication skills, a clean driving record, and sometimes a high school diploma or equivalent. Employers may also look for familiarity with dispatch software and the ability to work in a fast-paced environment, but the entry-level nature of the role often makes it accessible to many applicants.
What are the most commonly searched types of Dispatch jobs in Toronto, ON?
The most popular types of Dispatch jobs in Toronto, ON are:
What are popular job titles related to Dispatch Trainee jobs in Toronto, ON?
For Dispatch Trainee jobs in Toronto, ON, the most frequently searched job titles are:
What job categories do people searching Dispatch Trainee jobs in Toronto, ON look for?
The top searched job categories for Dispatch Trainee jobs in Toronto, ON are:
What cities near Toronto, ON are hiring for Dispatch Trainee jobs?
Cities near Toronto, ON with the most Dispatch Trainee job openings:
Full-time
Dental, Vision, Life, Retirement, PTO
Re-posted 14 days ago
Job description
The Logistics Account Executive, Trainee is responsible for mastering IEL's foundational sales, operations, and customer service processes through a structured training program, then applying these skills to build and manage a personal book of business. This role combines training, sales prospecting, operational execution, and customer relationship management to prepare for advancement to a Logistics Account Executive II (Tier 2).
What You'll Do:
Training & Development
- Actively participate in IEL's new hire training program, focusing on foundational sales, operations, and customer service skills.
- Apply feedback from Sales Management and peers to continuously improve performance.
- Utilize IEL Training resources to increase independence in task execution.
Sales Prospecting & Business Development
- Meet outbound calls and talk time daily metrics, including prospecting and check calls.
- Build a personal book of business by securing new accounts and initiating long-term customer relationships.
- Negotiate rates and bid on future business, with guidance from managers and mentors.
Operational Execution
- Adhere to IEL's operational standards and compliance protocols (The IEL Way).
- Perform essential operational tasks, including:
- Building and posting loads
- Carrier sales and setup
- Dispatch and check calls
- Customer invoice review and AR follow-up
- Collect and file all required paperwork to ensure timely and accurate payment.
- Serve as a resource for new trainees' post training by demonstrating best practices through call shadowing.
Customer Relationship Management
- Develop and strengthen customer relationships to generate residual and repeat business.
- Identify when relationships require additional attention and engage managers as needed.
- Act as a trusted liaison between customers and carriers, ensuring clear communication and alignment of service expectations.
What You Bring:
- Highschool graduate or equivalent required; post- secondary education in business, sales or logistics preferred.
- Strong work ethic with the ability to stay focused and productive in a goal driven environment.
- Effective problem-solving skills and high level of attention to detail.
- Ability to thrive in a fast pace, constantly evolving setting.
- Self-motivation with a willingness to learn and develop negotiation skills.
- Positive attitude and strong verbal and written communications skills.
- Proficiency in keyboarding and comfort using technology, including Microsoft Office Suite (Word, Excel, Outlook).
- Comfort level working with phone systems and load board software (training provided).
- Previous experience in sales, customer service or logistics is an asset, but not required.
- Willingness to complete and successfully pass IEL's New Hire Training Program.
Why You'll Love Working Here:
- Base pay, bonus opportunities, competitive commissions, and unlimited earning potential. Ask your recruiter what our top LAE's earn!
- Paid training with industry experts in the classroom and on the sales floor.
- Be a part ofone of the fastest growing logistics companies in the country with career advancement and relocation opportunities.
- A collaborative team environment where your wins are celebrated, and your challenges are shared.
- Team outings, family friendly events, and sales competitions are just some of the ways we show our appreciation.
- Full-time employees enjoy benefits likeMedical, Dental, Vision, Life, PTO, 401k, Pet insurance, Legal insurance, Tuition reimbursement, Student loan repayment assistance, Gym reimbursement, and a generous employee referral program!
Your Road to Success Starts Here. Apply Today!
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at HR@intxlog.com or call 1-888-374-5138 ext. 4.