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Entry Level Dispatch Jobs in Ontario (NOW HIRING)

Expeditors

Air Import Agent

Mississauga, ON

As a shining example, our CEO started as an entry level employee in our San Francisco office 31 ... Experience in logistic operations, domestic transportation, or dispatch role. Additional ...

Amrize

Ready Mix Quality Control Technician

Ottawa, ON · On-site

Provide technical product expertise to sales, dispatch and operations. * Demonstrate a commitment ... This is an entry level position that gives a good opportunity to build a solid career at Amrize.

Amrize

Quality Control Technician

Hamilton, ON · On-site

Provide technical product expertise to sales, dispatch, and operations. * Demonstrate a commitment ... This is an entry-level position that gives a good opportunity to build a solid career at Amrize.

Amrize

Quality Control Technician

Brantford, ON · On-site

Provide technical product expertise to sales, dispatch, and operations. * Demonstrate a commitment ... This is an entry-level position that gives a good opportunity to build a solid career at Amrize.

Amrize

Quality Control Technician

Waterford, ON · On-site

Provide technical product expertise to sales, dispatch, and operations. * Demonstrate a commitment ... This is an entry-level position that gives a good opportunity to build a solid career at Amrize.

All JobsDispatch JobsEntry Level Dispatch JobsEntry Level Dispatch Jobs in Ontario

Entry Level Dispatch information

What is the difference between Entry Level Dispatch vs Customer Service Representative?

AspectEntry Level DispatchCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentLogistics, transportation, or delivery settingsCall centers, retail, or service industries
Employer & Industry UsageTransportation, logistics, delivery companiesRetail, telecom, service providers
Common Search & ComparisonEntry Level Dispatch vs Customer Service Representative

Entry Level Dispatch roles focus on coordinating transportation and delivery schedules, requiring organizational skills and basic communication. Customer Service Representatives handle client inquiries and support, emphasizing communication and problem-solving. While both roles involve customer interaction, dispatch positions are more logistics-oriented, whereas customer service roles are client-focused across various industries.

What are the key skills and qualifications needed to thrive as an entry level dispatcher?

To thrive as an Entry Level Dispatcher, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with dispatch software, radio communication systems, and basic computer applications is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are crucial soft skills in this role. These skills ensure efficient coordination, timely response to service calls, and reliable support for both field staff and customers.

What is an entry level dispatch?

Entry level dispatch jobs involve coordinating and communicating information between parties, often in industries like transportation, emergency services, or logistics. Dispatchers are responsible for taking calls, recording details, and assigning personnel or vehicles to appropriate locations. At the entry level, these roles typically require strong communication skills, attention to detail, and the ability to multitask under pressure. Many employers provide on-the-job training to help new dispatchers learn company protocols and relevant technologies.

What are some common challenges faced by entry level dispatchers and how can they be managed?

Entry level dispatchers often face challenges such as managing high call volumes, prioritizing urgent requests, and maintaining accuracy under pressure. Effective communication, strong multitasking abilities, and familiarity with dispatch software are essential for success. New dispatchers benefit from thorough onboarding, mentorship from experienced colleagues, and continuous practice with real-time scenarios. Proactively seeking feedback and staying organized can help manage stress and improve performance over time.
What are the most commonly searched types of Dispatch jobs in Ontario? The most popular types of Dispatch jobs in Ontario are:
What are popular job titles related to Entry Level Dispatch jobs in Ontario? For Entry Level Dispatch jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Entry Level Dispatch jobs in Ontario look for? The top searched job categories for Entry Level Dispatch jobs in Ontario are:
What cities in Ontario are hiring for Entry Level Dispatch jobs? Cities in Ontario with the most Entry Level Dispatch job openings:
Entry Level Dispatch jobs near you
Infographic showing various Entry Level Dispatch job openings in Ontario as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Track & Trace Coordinator

American Iron and Metal

Hamilton, ON • On-site

Full-time

PTO

Posted 6 days ago

Job description

Company Description

American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers.
Become part of team AIM, a growing team with an entrepreneurial spirit who has over the years evolved into a successful and multifaceted company with business divisions that include metal recycling, decommissioning and demolition, auto-parts sales and recycling, manufacturing of solder assemblies, construction waste recycling, and production of customized industrial and mining products.
We take pride in doing good things for the environment to help create a greener, more sustainable future for all.

It’s simple; we do it right. We AIM for excellence.

What we offer:

  • A competitive annual salary of between $50,000 to $58,000 per annum
  • , vacation, benefits and a RRSP matching program 
  • Annual AIM tuition scholarship program up to $8,500 per eligible dependents 
  • The tools and support needed to be successful in your career and professional development 
  • A dynamic & rewarding work environment that is also a lot of fun! 
Job Description

Position Summary

The Track & Trace Coordinator is responsible for monitoring and managing active transportation movements across AIM's transportation network. This role ensures that scheduled runs are executed on time, drivers and carriers are meeting service expectations, and any delays or service disruptions are communicated and resolved proactively.

The successful candidate will serve as a key communication link between Dispatch, Planning, Customer Service Representatives (CSR), Drivers, and External Carriers to ensure accurate, timely, and efficient transportation operations.

Key Responsibilities

Run Monitoring & Tracking

  • Monitor all active transportation runs throughout the day.
  • Track driver progress using Samsara GPS and other dispatch tools.
  • Verify pickups, deliveries, swaps, removals, and live loads are completed according to schedule.
  • Identify delays, route deviations, missed appointments, or service issues.
  • Escalate operational concerns to dispatch and management when required.

Driver & Carrier Communication

  • Maintain regular communication with AIM drivers and external carriers.
  • Obtain status updates and estimated arrival times (ETAs).
  • Ensure drivers have required information for assigned runs.
  • Support resolution of driver and carrier challenges in real-time.

Service Recovery & Exception Management

  • Investigate and resolve service interruptions.
  • Coordinate rescheduling of missed or delayed services.
  • Communicate service changes to Customer Service and Planning teams.
  • Document operational exceptions and corrective actions.

Customer Service Support

  • Provide accurate status updates on customer requests and scheduled pickups.
  • Assist CSR team with transportation-related inquiries.
  • Support proactive communication regarding delays or schedule changes.
  • Help maintain a high level of customer satisfaction through timely and professional communication.

Data & System Management

  • Update transportation management systems with real-time run status information.
  • Ensure accuracy of transportation records and operational notes.
  • Track service metrics and provide reporting as required.
  • Assist with transportation KPI monitoring and operational reporting.

Operational Coordination

  • Work closely with Dispatchers and Planners to ensure efficient resource utilization.
  • Support daily transportation execution activities.
  • Monitor service levels and identify opportunities for operational improvement.
  • Assist during high-volume periods and provide cross-functional support when necessary.
Qualifications

Required

  • Entry level or 1-2 years of experience in logistics, transportation, dispatch, or customer service.
  • Strong organizational and multitasking skills.
  • Excellent verbal and written communication abilities.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and decision-making skills.
  • Proficiency with Microsoft Office (Outlook, Excel, Teams).

Preferred

  • Experience with transportation management systems (TMS).
  • Experience using Samsara or GPS fleet tracking software.
  • Knowledge of trucking, container transportation, or logistics operations.
  • Experience working with customer service and transportation teams.

Additional Information

Key Competencies

  • Attention to Detail
  • Sense of Urgency
  • Accountability
  • Customer Focus
  • Teamwork & Collaboration
  • Critical Thinking
  • Time Management
  • Adaptability
  • Communication Skills

Success Measures

The Track & Trace Coordinator will be evaluated on:

  • On-time service performance
  • Accuracy of run monitoring
  • Response time to service exceptions
  • Communication quality with customers and operations teams
  • Reduction in missed services and operational delays
  • Accuracy of transportation status updates