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Remote Dispatcher Jobs in Ontario (NOW HIRING)

Voyago

Voyago Shuttle Services Call Taker

London, ON · On-site +1

CA$19/hr

Coordinating with other departments, such as dispatch, to fulfill customer requests efficiently ... Please note that remote work options are not available for this role. Benefits The Perks * We are ...

ICF

Associate Director, Energy Consulting

Ottawa, ON · On-site +1

Must be based out of Toronto, ON or Ottawa, ON (Remote) Ready to make a difference? Come work for ... value-based dispatch strategies * Assist with developing market adoption curves for DER ...

KPMG

IT End User Support Manager

Toronto, ON · On-site +1

Reporting to the GTA End User Support lead, the candidate will manage a team of onsite and remote ... Manage the IT desktop asset life cycle and accounting for all assets, including dispatch and ...

Trimble

... dispatch, navigation, location, fleet management, ELD compliance and asset maintenance solutions ... Cracow, Poland or remote, Poland Why You'll Love Working With Us At Trimble, we're not just a ...

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All JobsDispatcher JobsRemote Dispatcher JobsRemote Dispatcher Jobs in Ontario

Remote Dispatcher information

See Ontario salary details

$10

$22

$62

How much do remote dispatcher jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote dispatcher in Ontario is $22.75, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $22.60 per hour, depending on experience, location, and employer.

What is a remote dispatcher?

Remote dispatchers are professionals who coordinate and manage the scheduling and routing of services, vehicles, or personnel from a remote location, often using specialized software and communication tools. Their responsibilities typically include monitoring operations, handling incoming requests, and ensuring efficient and timely responses. Remote dispatchers are essential in industries like transportation, emergency services, and logistics, as they help maintain smooth operations without being physically present at the dispatch center.

What does a remote dispatcher do?

As a remote dispatcher, your responsibilities depend on the industry in which you work. Many remote dispatchers work in either trucking or emergency services, but some dispatchers also work for manufacturing operations, air transport, and customer service. In trucking and emergency dispatch, your duties are typically to direct drivers to particular locations, for example directing an ambulance or fire engine to an emergency. Some dispatchers, such as those in customer service are responsible for routing calls to other operators who can answer specific customer questions.

What are the key skills and qualifications needed to thrive as a remote dispatcher?

To excel as a Remote Dispatcher, you need strong organizational skills, attention to detail, and experience in logistics or customer service, often supported by a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and communication platforms is typically required. Excellent multitasking, problem-solving, and communication skills help you manage high-pressure situations and coordinate effectively with teams. These abilities are crucial for ensuring efficient operations, timely responses, and high customer satisfaction in remote dispatch environments.

What are some common challenges faced by remote dispatchers, and how can they be effectively managed?

Remote dispatchers often face challenges such as coordinating communication across multiple time zones, managing high volumes of requests, and ensuring accurate information transfer between clients and field staff. To effectively manage these challenges, strong organizational skills, proficiency with dispatch software, and clear, concise communication are essential. Building routines, setting up efficient digital workflows, and regularly engaging with team members virtually can also help maintain productivity and reduce errors while working remotely.

What is the difference between Remote Dispatcher vs Customer Service Representative?

AspectRemote DispatcherCustomer Service Representative
CredentialsBasic computer skills, sometimes industry-specific certificationsCommunication skills, sometimes certifications in customer service
Work EnvironmentHome office, often with specialized dispatch softwareHome office or call center, using CRM and communication tools
Industry UsageTransportation, logistics, emergency servicesRetail, telecom, tech support
Job FocusCoordinating and dispatching vehicles or servicesAssisting customers, resolving issues, providing information

Remote Dispatchers primarily coordinate logistics and dispatch services within transportation or emergency sectors, requiring specific industry knowledge. Customer Service Representatives focus on assisting customers across various industries, emphasizing communication skills. While both roles often work remotely and require strong computer skills, their core responsibilities and industry applications differ significantly.

More about Remote Dispatcher jobs

What are the most commonly searched types of Dispatcher jobs in Ontario?

The most popular types of Dispatcher jobs in Ontario are:

What are popular job titles related to Remote Dispatcher jobs in Ontario?

For Remote Dispatcher jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Remote Dispatcher jobs in Ontario look for?

The top searched job categories for Remote Dispatcher jobs in Ontario are:

What cities in Ontario are hiring for Remote Dispatcher jobs?

Cities in Ontario with the most Remote Dispatcher job openings:

Remote Dispatcher jobs near you
Infographic showing various Remote Dispatcher job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $47,317 per year, or $22.7 per hour.

Bilingual Claims Service Representative-Remote

Davies

Toronto, ON • Remote

CA$35K - CA$48K/yr

Full-time

Retirement

Re-posted 21 days ago

Key responsibilities

  • Review call reports and ensure call has terminated properly, then forward accurate and complete call reports as required.

  • Provide personalized customer service and arrange for the dispatch of adjusters or vendor partners when required.

  • Review claim information to determine proper next steps for processing against client guidelines/ service agreements.

Job description

Company:ClaimsPro LPBilingual Claims Service Representative-RemoteCompensation range: $35,200.00 - $48,900.00 annually
Role Summary

We have existing opportunities to add Bilingual Claims Service Representatives to our team! You will work in a remote based environment anywhere in Canada, providing immediate and customer-focused assistance to policyholders who are calling to report insurance claims. Document initial loss details and activities to ensure that callers experience timely and service oriented disposition of calls. Make determination based on protocol if immediate adjuster attention is required and coordinate with vendors as required.

* In order to work remotely, you will require High Speed Internet.(Download and Upload speed must both be at a minimum of 50 mbps)
* Please note that this position requires shift work on a seven (7) day rotating basis with an 8 hour shift between the hours of 7am to 12am. Weekend shifts are mandatory.
*Only candidates fully bilingual in French and English will be considered
*This is a full-time opportunity, and will require 37.5 hours of work per week.
Responsibilities
Review call report and ensure call has terminated properly, then forward accurate and complete call reports as required.
Provide personalized customer service of the highest level
Arrange for the dispatch of adjusters or vendor partners when required
Field and answer branch inquiries and administer to appropriate area
Maintain data base of service lapses reference for root cause, report trends and make recommendations to management
Review claim information to determine proper next steps for processing against client guidelines/ service agreements
Education, knowledge and experience required
Post secondary education is required
Minimum of 1 year of customer service or administrative experience is required
Knowledge of insurance/service industry or related experience preferred
Strong computer and telephone skills with an aptitude/ability to learn
Effective communication skills both written and verbal in English and French
Attention to detail

Competencies required to succeed
Strong communication skills
Team player with a strong commitment to quality and customer service
Excellent time management and organizational skills
Pleasant and friendly mannerism
Ability to treat people with respect under all circumstances, instill trust in others besides upholding the values of the organization
Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance
Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.
Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments
What we offer:
Competitive pay: $35,200.00 - $48,900.00 annually
In addition, you'll enjoy:
Work-Life Balance & Hybrid/Remote Work Opportunities
E-flex Benefits Program & Wellness Initiatives
Registered Retirement Savings Plan (RRSP) with 2% Match
Training, Career Development, and Employee Recognition Programs
Employee Referral Bonuses
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process

Unsolicited Outreach Statement - Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.We welcome resumes submitted directly from candidates.

#ClaimsPro

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