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Dispatch Assistant Jobs in Chicago, IL (NOW HIRING)

olt

Dispatch Supervisor

Berkeley, IL

Dispatch Supervisor Berkeley, IL About Odyssey Logistics Odyssey Logistics is a global logistics ... Directly supervise assigned Class A drivers and provide ongoing guidance and support. * Assist with ...

Odyssey

Dispatch Supervisor

Berkeley, IL · On-site

Dispatch Supervisor Berkeley, IL About Odyssey Logistics Odyssey Logistics is a global logistics ... Directly supervise assigned Class A drivers and provide ongoing guidance and support. * Assist with ...

olt

Dispatch Supervisor

Berkeley, IL · On-site

Dispatch Supervisor Berkeley, IL About Odyssey Logistics Odyssey Logistics is a global logistics ... Directly supervise assigned Class A drivers and provide ongoing guidance and support. * Assist with ...

CB FREIGHT INC

Be Seen First

Flatbed Dispatch Operations Manager

Schaumburg, IL · On-site

$50K - $120K/yr

Negotiate rates and assist dispatchers with difficult or high-value loads. * Monitor dispatcher performance and establish clear productivity expectations. * Conduct daily performance reviews and ...

CB FREIGHT INC

Be Seen First

Flatbed Dispatch Operations Manager

Schaumburg, IL · On-site

$50K - $120K/yr

Negotiate rates and assist dispatchers with difficult or high-value loads. * Monitor dispatcher performance and establish clear productivity expectations. * Conduct daily performance reviews and ...

Symbria

Dispatcher

Woodridge, IL · On-site

This could include roles such as dispatcher assistant, logistics coordinator, or related positions. * Strong verbal and written communication skills needed to effectively communicate with drivers ...

Roadrunner

Supervisor, Dispatch

Bolingbrook, IL · On-site

$60 - $65/hr

The Supervisor, Dispatch plays a mission‑critical role in ensuring the precision, reliability, and speed that define our long‑haul LTL network. As customer expectations rise and freight volumes ...

Ozinga

Cement Dispatch

Mokena, IL · On-site

$52K - $65K/yr

The Cement Dispatch Representative will interact with customers, vendors and company operations with a professional and service orientation. Our dispatch team processes all orders, determines vendor ...

Roadrunner

Supervisor, Dispatch

Bolingbrook, IL · On-site

$60K - $65K/yr

The Supervisor, Dispatch plays a missioncritical role in ensuring the precision, reliability, and speed that define our longhaul LTL network. As customer expectations rise and freight volumes scale ...

Roadrunner

Supervisor, Dispatch

Bolingbrook, IL · On-site

$60K - $65K/yr

The Supervisor, Dispatch plays a missioncritical role in ensuring the precision, reliability, and speed that define our longhaul LTL network. As customer expectations rise and freight volumes scale ...

Roadrunner

Supervisor, Dispatch

Bolingbrook, IL · On-site

$60K - $65K/yr

The Supervisor, Dispatch plays a missioncritical role in ensuring the precision, reliability, and speed that define our longhaul LTL network. As customer expectations rise and freight volumes scale ...

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Dispatch Assistant information

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How much do dispatch assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for dispatch assistant in Chicago, IL is $20.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $22.07 per hour, depending on experience, location, and employer.

What is a dispatch assistant?

Dispatch Assistants are professionals who support the logistics and transportation departments of companies by coordinating the scheduling, tracking, and dispatching of vehicles, drivers, or shipments. They handle communication between drivers, clients, and management, ensuring that deliveries and pickups are completed efficiently and on time. Their duties may also include maintaining records, updating tracking systems, and resolving any issues that arise during the transportation process. Dispatch Assistants play a crucial role in keeping supply chains running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch assistant, and why are they important?

To thrive as a Dispatch Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and office productivity tools is typically required. Effective communication, problem-solving, and the ability to work under pressure are important soft skills in this role. These competencies ensure timely coordination of deliveries, efficient operations, and reliable service to clients.

What are some typical challenges a dispatch assistant faces when coordinating deliveries, and how can they be managed effectively?

Dispatch Assistants often juggle multiple delivery schedules and must quickly adapt to unexpected changes such as traffic delays, last-minute order modifications, or driver availability. Effective communication with drivers, logistics teams, and customers is essential to resolve issues swiftly and maintain smooth operations. Utilizing dispatch software, staying organized, and remaining calm under pressure are key strategies for successfully managing these challenges.

What is the difference between Dispatch Assistant vs Logistics Coordinator?

AspectDispatch AssistantLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in transportation or logisticsTypically requires a bachelor's degree in logistics, supply chain management, or related fields
Work EnvironmentOffice setting, often in transportation or delivery companiesOffice-based, coordinating shipments and supply chain activities
Employer & Industry UsageUsed in transportation, delivery, and courier services
Common Search & ComparisonOften compared for entry-level roles in dispatch and transportation

While both roles involve coordinating transportation activities, a Dispatch Assistant primarily supports dispatch operations by scheduling and communicating with drivers. A Logistics Coordinator has a broader scope, managing entire supply chain processes, including inventory and vendor relations. The Dispatch Assistant role is more focused on immediate dispatch tasks, whereas the Logistics Coordinator oversees comprehensive logistics planning.

How much does a dispatch assistant make?

The average salary for a dispatch assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced dispatch assistants or those in specialized fields can earn higher wages. Compensation may also include benefits such as health insurance and paid time off.

Is it hard to get hired as a dispatch assistant?

Getting hired as a dispatch assistant typically requires good organizational skills, communication abilities, and familiarity with dispatch software or tools. Entry-level positions may be accessible with a high school diploma, but some employers prefer previous experience or certifications in logistics or transportation. The hiring process can vary depending on the company and location, but demonstrating reliability and multitasking skills can improve chances of employment.

What are the most commonly searched types of Dispatch jobs in Chicago, IL?

The most popular types of Dispatch jobs in Chicago, IL are:

What are popular job titles related to Dispatch Assistant jobs in Chicago, IL?

For Dispatch Assistant jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Dispatch Assistant jobs in Chicago, IL look for?

The top searched job categories for Dispatch Assistant jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Dispatch Assistant jobs?

Cities near Chicago, IL with the most Dispatch Assistant job openings:

Dispatch Assistant jobs near you
Infographic showing various Dispatch Assistant job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $41,931 per year, or $20.2 per hour.

Dispatch Coordinator

Ruan Transportation Management Systems

Lockport, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Ruan Transportation Management Systems rating

7.2

Company rating: 7.2 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

184th of 366 rated logistics

Job description

This Dispatch Coordinator will work on-site in Lockport, IL
Schedule: Wednesday - Saturday
Hours: 5:30A - 4:00P
Coordinate the timely movement of customer's product in a safe, efficient manner, in compliance with company rules and DOT regulations. Assign workload to available drivers, monitor product movements and resolve delivery and scheduling issues. Properly use the Ruan transportation management systems to ensure all required operational data is accurately captured in a near real-time manner.
Responsibilities:
  • Responsible for the timely pickup and delivery of all customer orders within assigned area while maintaining customer expectations. Ensure efficient utilization of drivers and equipment.
  • Direct and schedule drivers' work. Notify drivers of work assignments to ensure on-time movement of goods to maximize operational efficiency. Regularly monitor driver activities and performance.
  • Identify and resolve daily service and scheduling issues. Inform and escalate service issues to management as appropriate. Maintain timely and professional communication with customer contacts on issues impacting service and overall performance.
  • Monitor drivers' hours of service to prevent DOT violations.
  • Effectively communicate with customer on a regular and timely basis regarding issues impacting the customer and/or their service expectations.
  • Accurately prepare and process data and paperwork including but not limited to maintaining driver activities in computer systems, activity reports/trip documents, driver hours of service, fuel tickets and other required items. Responsible to update driver and dispatch information into dispatch system real time.
  • Monitor and promote safety in all areas of dispatch.

Job Requirements/Minimum Qualifications:
Education: High school diploma/GED or equivalent work experience.
Experience: 1-2 years of Transportation, dispatching, terminal assistant, customer service or other related experience.
  • Excellent written and verbal communication skills.
  • Knowledge of DOT rules and regulations required.
  • Strong working knowledge of technology within dispatch systems and Microsoft Office Suite.

Benefits:
Ruan provides benefits which include: Medical, Dental, Vision, Disability, Life, as well as 401K and Paid Time Off.

What Ruan Transportation Management Systems employees say

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