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Dispatch Assistant Jobs in Chicago, IL (NOW HIRING)

Northern Marine

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Entry Level Dispatch Position

Lemont, IL · On-site

$50K - $55K/yr

We are seeking an experienced Dispatcher to join our family-owned company. The ideal candidate will ... environment. * Assist in analyzing operational data to identify efficiency improvements.

New

CDN Logistics, Inc.

Dispatch Manager

Northlake, IL · On-site

$60 - $80/hr

Qualifications * 2+ years in OTR Driver dispatching or planning. * Must be able to lead others. * Must possess exceptional communication skills. * Must be able to multi-task. * Must be able to work ...

CDN Logistics, Inc.

Dispatch Manager

Melrose Park, IL · On-site

Qualifications: * 2+ years in OTR Driver dispatching or planning. * Must be able to lead others. * Must possess exceptional communication skills. * Must be able to multi-task. * Must be able to work ...

Altorfer CAT

Central Dispatch

Naperville, IL · On-site

$60K - $75K/yr

The role of the Central Transportation Dispatcher is to efficiently deliver and pick up a variety of equipment to support the needs of the customer and the dealership. To be effective the Central ...

CDN Logistics, Inc.

Dispatch Manager

Northlake, IL · On-site

Qualifications: * 2+ years in OTR Driver dispatching or planning. * Must be able to lead others. * Must possess exceptional communication skills. * Must be able to multi-task. * Must be able to work ...

ABM

Dispatch / Data Entry - O'Hare Airport

Chicago, IL · On-site

$20/hr

We are looking for a reliable and experienced Dispatcher to schedule and dispatch temporary janitorial team members to various locations. Benefit Information: ABM offers a comprehensive benefits ...

suncast

Dispatch Clerk

West Chicago, IL · On-site

$16.25 - $22.50/hr

Working with the Distribution Supervisor and Assistant Supervisors, this employee will establish ... Coordinate activities of truck drivers at the dispatch window. * Review and sign paperwork as ...

Pace Suburban Bus

Dispatcher and Supervisor

Waukegan, IL · On-site

$50K - $110K/yr

Dispatch functions include: * IBS supervision and coordination of bus routes and Bus Operators ... assist public transportation in the six-county northeastern Illinois area consisting of Cook ...

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Dispatch Assistant information

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How much do dispatch assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for dispatch assistant in Chicago, IL is $20.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $22.07 per hour, depending on experience, location, and employer.

What is a dispatch assistant?

Dispatch Assistants are professionals who support the logistics and transportation departments of companies by coordinating the scheduling, tracking, and dispatching of vehicles, drivers, or shipments. They handle communication between drivers, clients, and management, ensuring that deliveries and pickups are completed efficiently and on time. Their duties may also include maintaining records, updating tracking systems, and resolving any issues that arise during the transportation process. Dispatch Assistants play a crucial role in keeping supply chains running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch assistant, and why are they important?

To thrive as a Dispatch Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and office productivity tools is typically required. Effective communication, problem-solving, and the ability to work under pressure are important soft skills in this role. These competencies ensure timely coordination of deliveries, efficient operations, and reliable service to clients.

What are some typical challenges a dispatch assistant faces when coordinating deliveries, and how can they be managed effectively?

Dispatch Assistants often juggle multiple delivery schedules and must quickly adapt to unexpected changes such as traffic delays, last-minute order modifications, or driver availability. Effective communication with drivers, logistics teams, and customers is essential to resolve issues swiftly and maintain smooth operations. Utilizing dispatch software, staying organized, and remaining calm under pressure are key strategies for successfully managing these challenges.

What is the difference between Dispatch Assistant vs Logistics Coordinator?

AspectDispatch AssistantLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in transportation or logisticsTypically requires a bachelor's degree in logistics, supply chain management, or related fields
Work EnvironmentOffice setting, often in transportation or delivery companiesOffice-based, coordinating shipments and supply chain activities
Employer & Industry UsageUsed in transportation, delivery, and courier services
Common Search & ComparisonOften compared for entry-level roles in dispatch and transportation

While both roles involve coordinating transportation activities, a Dispatch Assistant primarily supports dispatch operations by scheduling and communicating with drivers. A Logistics Coordinator has a broader scope, managing entire supply chain processes, including inventory and vendor relations. The Dispatch Assistant role is more focused on immediate dispatch tasks, whereas the Logistics Coordinator oversees comprehensive logistics planning.

How much does a dispatch assistant make?

The average salary for a dispatch assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced dispatch assistants or those in specialized fields can earn higher wages. Compensation may also include benefits such as health insurance and paid time off.

Is it hard to get hired as a dispatch assistant?

Getting hired as a dispatch assistant typically requires good organizational skills, communication abilities, and familiarity with dispatch software or tools. Entry-level positions may be accessible with a high school diploma, but some employers prefer previous experience or certifications in logistics or transportation. The hiring process can vary depending on the company and location, but demonstrating reliability and multitasking skills can improve chances of employment.

What are the most commonly searched types of Dispatch jobs in Chicago, IL?

The most popular types of Dispatch jobs in Chicago, IL are:

What are popular job titles related to Dispatch Assistant jobs in Chicago, IL?

For Dispatch Assistant jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Dispatch Assistant jobs in Chicago, IL look for?

The top searched job categories for Dispatch Assistant jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Dispatch Assistant jobs?

Cities near Chicago, IL with the most Dispatch Assistant job openings:

Dispatch Assistant jobs near you
Infographic showing various Dispatch Assistant job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $41,931 per year, or $20.2 per hour.

Entry Level Dispatch Position

Northern Marine

Lemont, IL • On-site

$50K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

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Job description

We are seeking an experienced Dispatcher to join our family-owned company. The ideal candidate will possess experience that aligns with our values to become part of our extended family. As a strong communicator, disciplined hard-worker and self-starter, this person will ensure our marine vessels are operating in the most efficient way possible.


Northern Marine is part of the full-service model the Egan family of companies has developed and fostered over 3 generations along the Illinois River.

 RESPONSIBILITIES 

  • Responsible for coordinating and dispatching marine vessels, primarily tugboats and barges.
  • Schedule all vessel movements ensuring safety protocols are followed.
  • Communicate with all vessel crews regularly.
  • Coordinate with docks and barge terminals to ensure our customers’ deadlines are met.
  • Update and track facility fleeting and submit fleeting information to AR for invoicing.
  • Track vessel locations using GSP systems and coordinate with port authorities accordingly.
  • Communicate status updates to all customers regularly.  
  • Assure all facility transfers and vessels are operated in accordance with applicable laws and regulations and in such a manner as to afford protection against hazards to life, property, and the environment.
  • Assist in analyzing operational data to identify efficiency improvements.
  • Interface with customers, marine & shoreside employees, vendors, pilots, and regulatory officials.
  • Assist in the creation and/or revisions of policies and procedures.
  • Conduct performance evaluations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

 SKILLS AND ABILITIES

  • High School Diploma or equivalent.
  • Must qualify for and maintain a valid and active TWIC.
  • Must have the ability to learn and become proficient in industry specific systems including TowWorks and MobileOps.
  • Maintain a valid state issued Driver’s License with reliable means of transportation.
  • Ability to function effectively in a team environment where sharing information is critical.
  • Strong leadership and administrative abilities
  • Have strong written, verbal, and interpersonal skills.
  • Professional demeanor with excellent customer service.
  • Ability to communicate effectively at all levels of an organization and with individuals and groups from different disciplines, industries and governmental agencies.
  • Organized and able to manage multiple activities and programs timely, efficiently, and with a high degree of accuracy.
  • Basic computer knowledge (Microsoft, Adobe, Google, etc.) 

PHYSICAL REQUIREMENTS

Most duties include sitting for long periods of time, long hours on computer keyboard viewing a computer screen, and some lifting (up to 30 lbs.). However, specific duties will include climbing ladders and stairs; standing, kneeling and/or sitting for prolonged periods of time; repetitive bending, twisting, and stooping; lowering self through 18” diameter hatches and crawling through small spaces; and lifting or pulling heavy equipment objects from various levels ranging from 10-100 pounds.

WORKING CONDITIONS

Most duties are conducted primarily in an office during normal business hours. However, some work may be required to be conducted remotely via technology, or while traveling in a vehicle, plane, or at a hotel environment. This position requires night and weekend work.

Additionally, specific duties will be required to be performed away from the office outdoors and subject to inclement weather (snow, ice, extreme heat, rain, fog, etc.). This work may be performed onboard a vessel in rough waters with unstable footing conditions, on shore at various facilities, indoors in various buildings, shops, and warehouses, or within confined spaces.

Schedule


Monday – Friday 0700-1530

After Hours On Call Every 3rd week or as needed

*On Call includes 24-hour coverage nights and weekends

Company Description

Northern Marine is part of the full-service commercial maritime model the Egan family of companies has developed and fostered over 3 generations along the Illinois River.