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Federal Dispatch Jobs (NOW HIRING)

Atlas Air

Dispatch Manager

Erlanger, KY · On-site

Strong technical knowledge of aircraft performance, navigation, weather, and federal air regulations. * Extensive knowledge of Dispatch Operating Systems. * Experience with Aircraft Systems as they ...

PRIORITY ONDEMAND

Dispatch Supervisor

Phoenix, AZ · On-site

The Dispatch Supervisor may broadcast assignments to transport crews, operate radio, telephone, or ... and federal regulations. * Accepts responsibility for recertification as an EMD and for other ...

National Grid

Supervisor, Dispatch

Northborough, MA · On-site

$93K - $109K/yr

National Grid is hiring a Dispatch Supervisor for our MA Gas CMS Dispatch department in ... National Grid complies with all applicable federal, state, and local anti-discrimination laws. We ...

National Grid

Supervisor, Dispatch

Northborough, MA · On-site

$93K - $109K/yr

National Grid is hiring a Dispatch Supervisor for our MA Gas CMS Dispatch department in ... National Grid complies with all applicable federal, state, and local anti-discrimination laws. We ...

National Grid

Supervisor, Dispatch

Northborough, MA · On-site

$93K - $109K/yr

National Grid is hiring a Dispatch Supervisor for our MA Gas CMS Dispatch department in ... National Grid complies with all applicable federal, state, and local anti-discrimination laws. We ...

Priority OnDemand

Dispatch Supervisor

Phoenix, AZ · On-site

The Dispatch Supervisor may broadcast assignments to transport crews, operate radio, telephone, or ... and federal regulations. * Accepts responsibility for recertification as an EMD and for other ...

PRIORITY ONDEMAND

Dispatch Supervisor

Indianapolis, IN · On-site

The Dispatch Supervisor may broadcast assignments to transport crews, operate radio, telephone, or ... and federal regulations. * Accepts responsibility for recertification as an EMD and for other ...

MARICOPA AMBULANCE LLC

Dispatch Supervisor

Phoenix, AZ · On-site

The Dispatch Supervisor may broadcast assignments to transport crews, operate radio, telephone, or ... and federal regulations. * Accepts responsibility for recertification as an EMD and for other ...

Priority OnDemand

Dispatch Supervisor

Indianapolis, IN · On-site

The Dispatch Supervisor may broadcast assignments to transport crews, operate radio, telephone, or ... and federal regulations. * Accepts responsibility for recertification as an EMD and for other ...

MV Transportation

Dispatch Supervisor

Baltimore, MD · On-site

$27.58/hr

He/she will be responsible for ensuring the Dispatch department maintains effective daily ... federal, state or local laws, regulations or ordinances. The information collected by this ...

MV Transportation

Dispatch Supervisor

Chicago, IL · On-site

$25.63/hr

MV Transportation is seeking a  Dispatch Supervisor  to supervise a large Dispatch department ... federal, state or local laws, regulations or ordinances.  The information collected by this ...

Gypsum Management and Supply

Dispatch

Conway, SC · On-site

Complies with federal, state, and local warehousing, material handling, and shipping requirements ... Minimum of 2 years of dispatching experience * Core Competencies: Strive to do the right thing by ...

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Federal Dispatch information

See salary details

$30K

$62.9K

$103.5K

How much do federal dispatch jobs pay per year?

As of Aug 21, 2026, the average yearly pay for federal dispatch in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

What is a federal dispatcher?

Federal Dispatchers are professionals who manage and coordinate emergency communications for federal agencies, such as the FBI, U.S. Marshals, or federal emergency services. They are responsible for receiving, evaluating, and prioritizing emergency and non-emergency calls, dispatching appropriate personnel, and maintaining accurate records. These dispatchers play a crucial role in ensuring public safety and efficient response times during incidents that involve federal jurisdiction. They must be able to work under pressure, communicate clearly, and use specialized software and radio systems.

What are the key skills and qualifications needed to thrive as a federal dispatcher?

To thrive as a Federal Dispatcher, you need excellent situational awareness, multitasking abilities, and a strong understanding of emergency response protocols, often supported by specialized training or certifications such as APCO or NENA. Familiarity with computer-aided dispatch (CAD) systems, radio communications equipment, and federal security procedures is typically required. Outstanding communication skills, composure under pressure, and problem-solving abilities make someone stand out in this role. These skills and qualities are crucial for ensuring rapid, accurate response coordination and the safety of both field personnel and the public.

What are some common challenges faced by federal dispatchers, and how can new hires prepare for them?

Federal Dispatchers often encounter high-pressure situations where quick decision-making and clear communication are essential. New hires may find it challenging to manage multiple emergencies simultaneously while maintaining composure and accuracy. Familiarizing yourself with emergency protocols, practicing multitasking, and developing strong listening skills can help you adapt to the fast-paced environment. Peer support and ongoing training are also valuable resources for building confidence and competence in this critical role.

What is the difference between Federal Dispatch vs Federal Dispatcher?

AspectFederal DispatchFederal Dispatcher
CredentialsTypically requires a high school diploma or equivalent; certifications in emergency communication may be preferredSame as Federal Dispatch, often requiring similar certifications
Work EnvironmentEmergency call centers, government agencies, transportation hubsEmergency response centers, government agencies, transportation sectors
Employer & IndustryFederal government agencies, transportation, emergency servicesFederal agencies, transportation, emergency response
Search & Comparison IntentPeople comparing roles in emergency communication within federal agenciesSimilar roles in federal emergency dispatching and communication

Federal Dispatch and Federal Dispatcher roles are often used interchangeably, both involving emergency communication within federal agencies. They typically require similar credentials and work in comparable environments such as emergency call centers. The main difference lies in terminology preference, but both roles serve the purpose of coordinating emergency responses at the federal level.

Is it hard to get hired as a federal dispatch?

Getting hired as a federal dispatch typically requires relevant experience in emergency communication or dispatching, along with passing background checks and sometimes obtaining certifications. The hiring process can be competitive, and candidates should demonstrate strong communication skills and the ability to handle high-pressure situations.

What is the easiest federal dispatch to get?

Federal dispatch roles typically refer to positions involving emergency response or logistics coordination within federal agencies. The easiest to obtain often depend on the applicant's qualifications, but entry-level positions such as administrative or support roles may have lower experience requirements and open hiring processes. Certifications like basic security or safety training can also facilitate entry into certain federal dispatch jobs.
More about Federal Dispatch jobs

What cities are hiring for Federal Dispatch jobs?

Cities with the most Federal Dispatch job openings:

What states have the most Federal Dispatch jobs?

States with the most job openings for Federal Dispatch jobs include:

What job categories do people searching Federal Dispatch jobs look for?

The top searched job categories for Federal Dispatch jobs are:

Federal Dispatch jobs near you
Infographic showing various Federal Dispatch job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $62,888 per year, or $30.2 per hour.

Dispatch Supervisor

Hotwire Communications Ltd

Fort Lauderdale, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Hotwire Communications rating

8.3

Company rating: 8.3 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

18th of 99 rated telecommunications companies

Job description

The Dispatch Supervisor oversees daily dispatch operations to ensure efficient scheduling and routing of field technicians or drivers. This role supervises dispatch personnel, monitors workflow, and implements processes that promote productivity, accuracy, and high levels of customer satisfaction. This role plays a key role in minimizing missed appointments and maximizing Technical Field personnel productivity.
RESPONSIBILITIES:
  • Supervise the dispatch team to ensure efficient assignment and routing of service calls or deliveries.
  • Monitor dispatch schedules and adjust in real-time to accommodate delays, absences, or priority changes.
  • Train, mentor, and evaluate dispatch staff to ensure compliance with company policies and quality standards.
  • Implement best practices and continuous improvements in routing and dispatch processes.
  • Collaborate with operations, customer service, and field staff to resolve scheduling conflicts or service issues.
  • Ensure all dispatching systems and logs are accurately maintained and updated in real-time.
  • Analyze data and generate reports on dispatch performance, productivity, and service metrics.
  • Maintain up-to-date knowledge of company services, service areas, and geographical boundaries.
  • Manage escalated issues related to scheduling, service delays, or routing errors.
  • Assist in developing and enforcing safety procedures for dispatch and field operations.
  • Ensure timely communication with customers regarding appointments, service changes, or delays.
  • Evaluate current software or tools used for dispatching and recommend improvements or upgrades.
  • Handle time-off requests and scheduling coverage for dispatch personnel.
  • Ensure adherence to DOT regulations as applicable and company compliance policies.
  • Analyze performance metrics and produce reports.
  • Other duties as assigned by the Supervisor.
  • Must be able to work weekends.

MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • High School Diploma or equivalent required; Associate's or Bachelor's degree in Business, Operations, or related field is preferred.
  • Minimum 3 - 5 years of experience in dispatch operations, preferably within telecommunications, utilities, or a related field.
  • Minimum 1-2 years of supervisory or team leadership experience in a fast-paced, customer-focused environment.
  • Proven ability to lead and coach teams, manage performance, and handle escalated issues professionally.
  • Strong proficiency with dispatch software systems, workforce management tools, and Excel (reporting, scheduling, and analysis).
  • Demonstrated ability to manage schedules, prioritize tasks, and balance operational demands with customer satisfaction.
  • Excellent communication, problem-solving, and decision-making skills.
  • Bilingual (English/Spanish or other language) is a plus.
  • Must be able to work weekends.

BENEFITS:
We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
  • Comprehensive Healthcare/Dental/Vision Plans
  • 401K Retirement Plan with Company Match
  • Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
  • Paid Volunteer Time
  • Paid Parental Leave
  • Hotwire Service Discounts - for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
  • Employee Referral Bonuses
  • Exclusive Entertainment Discounts/Perks

Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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