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Dispatch Assistant Jobs (NOW HIRING)

Joseph J. Albanese

Dispatch Assistant

Santa Clara, CA · On-site

$25 - $30/hr

Albanese, Inc. is currently seeking qualified candidates to fill the role of a Dispatch Assistant for our field operations. Voted "Best Place to Work" for the past 7 years in a row, JJA is a dynamic ...

Interstate Courier Express

Be Seen First

Customer Service/Dispatch Assistant

Northampton, PA · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The Customer Service/Dispatch Assistant plays a vital role within a busy courier company by supporting customer inquiries and managing order and dispatch efficiently. This position involves attention ...

New

United Road

Dispatch Assistant/Yard

Linden, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Update customer orders in United Road's proprietary system (OVISS) * Assist terminal dispatcher, when needed, to obtain carriers and contact terminals for vehicle updates * Keep yard clean of debris ...

Marvel Medical Transport

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Transportation Dispatch Assistant

Edison, NJ · On-site

$22 - $23/hr

Edison, NJ In-Office Position Only Position Overview We are seeking a reliable, organized, and team-oriented Dispatching Assistant to support our transportation operations team. This position serves ...

Interstate Courier Express

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Customer Service/Dispatch Assistant

Northampton, PA · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The Customer Service/Dispatch Assistant plays a vital role within a busy courier company by supporting customer inquiries and managing order and dispatch efficiently. This position involves attention ...

New

SUNLINE SERVICES INC

Flight Dispatch Assistant

Chicago, IL

$42K - $51K/yr

  • Retirement

Description Perform daily assistant dispatcher duties for multiple international airlines including: Providing weather, NOTAMS, Airport conditions, and other safety related info via ACARS to pilot ...

Reddy Ice Corporation

Dispatch Assistant

Marshall, TX · On-site

$34K - $41K/yr

When required, this position will assist in nightly heavy duty (HD) assets route planning operations. Demonstrates our "True North" attributes: voice of the customer, respect for the individual, no ...

New

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Dispatch Assistant information

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How much do dispatch assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for dispatch assistant in the United States is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Dispatch Assistant vs Logistics Coordinator?

AspectDispatch AssistantLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in transportation or logisticsTypically requires a bachelor's degree in logistics, supply chain management, or related fields
Work EnvironmentOffice setting, often in transportation or delivery companiesOffice-based, coordinating shipments and supply chain activities
Employer & Industry UsageUsed in transportation, delivery, and courier services
Common Search & ComparisonOften compared for entry-level roles in dispatch and transportation

While both roles involve coordinating transportation activities, a Dispatch Assistant primarily supports dispatch operations by scheduling and communicating with drivers. A Logistics Coordinator has a broader scope, managing entire supply chain processes, including inventory and vendor relations. The Dispatch Assistant role is more focused on immediate dispatch tasks, whereas the Logistics Coordinator oversees comprehensive logistics planning.

What are the key skills and qualifications needed to thrive as a dispatch assistant, and why are they important?

To thrive as a Dispatch Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and office productivity tools is typically required. Effective communication, problem-solving, and the ability to work under pressure are important soft skills in this role. These competencies ensure timely coordination of deliveries, efficient operations, and reliable service to clients.

What is a dispatch assistant?

Dispatch Assistants are professionals who support the logistics and transportation departments of companies by coordinating the scheduling, tracking, and dispatching of vehicles, drivers, or shipments. They handle communication between drivers, clients, and management, ensuring that deliveries and pickups are completed efficiently and on time. Their duties may also include maintaining records, updating tracking systems, and resolving any issues that arise during the transportation process. Dispatch Assistants play a crucial role in keeping supply chains running smoothly.

What are some typical challenges a dispatch assistant faces when coordinating deliveries, and how can they be managed effectively?

Dispatch Assistants often juggle multiple delivery schedules and must quickly adapt to unexpected changes such as traffic delays, last-minute order modifications, or driver availability. Effective communication with drivers, logistics teams, and customers is essential to resolve issues swiftly and maintain smooth operations. Utilizing dispatch software, staying organized, and remaining calm under pressure are key strategies for successfully managing these challenges.

How to become a dispatch assistant?

To become a dispatch assistant, candidates typically need a high school diploma or equivalent and strong organizational and communication skills. Experience with scheduling, routing, or using dispatch software can be beneficial, and some employers may require background checks or specific certifications depending on the industry.
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Dispatch Assistant jobs near you
Infographic showing various Dispatch Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,672 per year, or $19.6 per hour.

Dispatch Assistant

Joseph J. Albanese

Santa Clara, CA • On-site

$25 - $30/hr

Full-time

Re-posted 28 days ago

Job description

Joseph J. Albanese, Inc. is currently seeking qualified candidates to fill the role of a Dispatch Assistant for our field operations. Voted "Best Place to Work" for the past 7 years in a row, JJA is a dynamic, fun environment with significant career opportunities to further grow and develop professionally.

ESSENTIAL FUNCTIONS OF THE POSITION:

  • Oversee and maintain that all tags are received from the field. Scanning and filing tags, field documents etc.
  • Communicate with superintendents, foremen and field employees as needed.
  • Process invoices in a timely manner.
  • Maintain CP vendors checklist is being done for accounting on PLA/CP jobs.
  • Maintain and upload the most current rates for our trucking vendors.
  • Receive calls regarding 811's and monitor that all utilities on ticket have responded with no conflict.
  • Confirm orders based on MOF's for correct rates & approved vendor.
  • Responsible for sending field employee dispatches electronically.
  • Update daily dispatch related employee and job files.
  • Organize and disperse weekly paychecks to field employees.
  • Responsible for entering time off requests into database, & calendars.
  • Ability to successfully input missing hours for employees.

NOTE:These duties listed are meant to describe the general scope of the work. Other duties may be assigned based on business needs within the organization.

QUALIFICATONS:

  • 3+ years of work experience, preferably in the construction industry.
  • A high school diploma or equivalent.
  • Computer proficiency with Microsoft Office (Word, Excel, Outlook) and other construction related software skills required (HCSS & Vista preferred).
  • Excellent organizational skills, accuracy and attention to detail.
  • Be self-motivated, confident, energetic, and creative.
  • Ability to effectively multi-task under solid pressure and meet deadlines in a fast-paced environment.
  • Excellent customer service.
  • Bi-lingual in the Spanish and English language required.
  • Experience with 811 (call-before-you-dig) a plus.

OTHER:

  • Hours can be between 6:00 am and 6:00 pm (40 hrs per week), Monday - Friday.
  • Ability to work overtime on an as needed basis.


WHY JOIN JJA:

Joseph J. Albanese is a family-owned construction business established and based in Santa Clara, California since 1955. With approximately 1000 employees the company has been instrumental in developing Silicon Valley by performing site / structural concrete, demo, grading, and paving for many of the outstanding projects in Northern California. Our core values of Safety, People, Quality, and Truth! JJA utilizes BIM and other cutting-edge technology to verify constructability and to communicate complex project geometries to field professionals. We offer competitive pay and benefits. See some of our highlighted projects on our website atwww.jjalbanese.com.


Joseph J. Albanese, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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