ZipRecruiter

Log In

1

Dispatch Assistant Jobs in Edmonton, AB (NOW HIRING)

National Express Corp

Dispatcher

Acheson, AB · On-site

Ensures direct and indirect daily activities of drivers and bus assistants are assigned and ... Maintains high compliance to dispatch standard operating procedures. * Handles customer concerns ...

Summit LLC

Dispatcher

Acheson, AB · On-site

Ensures direct and indirect daily activities of drivers and bus assistants are assigned and ... Maintains high compliance to dispatch standard operating procedures. * Handles customer concerns ...

Caron Transportation Systems

Dispatcher

Edmonton, AB

Dispatch drivers and equipment to meet customer needs * Follow and understand Federal Hours of Service * Develop strong working relationships with internal and external customers * Be on call weekly ...

New

Caron Transportation Systems

Dispatcher

Edmonton, AB

Dispatch drivers and equipment to meet customer needs * Follow and understand Federal Hours of Service * Develop strong working relationships with internal and external customers * Be on call weekly ...

New

Clean Harbors

Dispatcher

Edmonton, AB

... a Temporary Dispatcher. This is a Temporary role that will support all internal and external ... * Assist branch manager with the hiring and onboarding of temp/seasonal labor pool employees ...

New

CleanHarbors

Dispatcher

Edmonton, AB · On-site

... a Temporary Dispatcher. This is a Temporary role that will support all internal and external ... * Assist branch manager with the hiring and onboarding of temp/seasonal labor pool employees ...

New

Gategroup

Dispatcher

Edmonton, AB · On-site

Reporting into the Manager Transport or Manager Dispatch. Creating schedules to manage the service delivery of catering by Drivers and Loaders and performance manage teams to ensure maximum ...

Waste Management

Dispatcher/Router Combo

Edmonton, AB · On-site

CA$55K - CA$62K/yr

Job Summary Communicates back and forth with WM Drivers to assist with problem resolution while on ... dispatch center needs. Some travel (up to 15%) may be required to work face to face with sites ...

New

Waste Management

Dispatcher/Router Combo

Edmonton, AB

CA$55K - CA$62K/yr

Job Summary Communicates back and forth with WM Drivers to assist with problem resolution while on ... dispatch center needs. Some travel (up to 15%) may be required to work face to face with sites ...

New

Waste Management

Dispatcher/Router Combo

Edmonton, AB

CA$55K - CA$62K/yr

Job Summary Communicates back and forth with WM Drivers to assist with problem resolution while on ... dispatch center needs. Some travel (up to 15%) may be required to work face to face with sites ...

New

Finning

Service Writer

Edmonton, AB

Dispatch field technicians and maintain visibility of their locations to support operational ... Work closely with parts personnel to ensure accurate parts tracking and billing. * Assist with ...

New

next page

Showing results 1-20

All JobsDispatch JobsDispatch Assistant JobsDispatch Assistant Jobs in Edmonton, AB

Dispatch Assistant information

See Edmonton, AB salary details

$10

$16

$23

How much do dispatch assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for dispatch assistant in Edmonton, AB is $16.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is a dispatch assistant?

Dispatch Assistants are professionals who support the logistics and transportation departments of companies by coordinating the scheduling, tracking, and dispatching of vehicles, drivers, or shipments. They handle communication between drivers, clients, and management, ensuring that deliveries and pickups are completed efficiently and on time. Their duties may also include maintaining records, updating tracking systems, and resolving any issues that arise during the transportation process. Dispatch Assistants play a crucial role in keeping supply chains running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch assistant, and why are they important?

To thrive as a Dispatch Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and office productivity tools is typically required. Effective communication, problem-solving, and the ability to work under pressure are important soft skills in this role. These competencies ensure timely coordination of deliveries, efficient operations, and reliable service to clients.

What are some typical challenges a dispatch assistant faces when coordinating deliveries, and how can they be managed effectively?

Dispatch Assistants often juggle multiple delivery schedules and must quickly adapt to unexpected changes such as traffic delays, last-minute order modifications, or driver availability. Effective communication with drivers, logistics teams, and customers is essential to resolve issues swiftly and maintain smooth operations. Utilizing dispatch software, staying organized, and remaining calm under pressure are key strategies for successfully managing these challenges.

What is the difference between Dispatch Assistant vs Logistics Coordinator?

AspectDispatch AssistantLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in transportation or logisticsTypically requires a bachelor's degree in logistics, supply chain management, or related fields
Work EnvironmentOffice setting, often in transportation or delivery companiesOffice-based, coordinating shipments and supply chain activities
Employer & Industry UsageUsed in transportation, delivery, and courier services
Common Search & ComparisonOften compared for entry-level roles in dispatch and transportation

While both roles involve coordinating transportation activities, a Dispatch Assistant primarily supports dispatch operations by scheduling and communicating with drivers. A Logistics Coordinator has a broader scope, managing entire supply chain processes, including inventory and vendor relations. The Dispatch Assistant role is more focused on immediate dispatch tasks, whereas the Logistics Coordinator oversees comprehensive logistics planning.

How much does a dispatch assistant make?

The average salary for a dispatch assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced dispatch assistants or those in specialized fields can earn higher wages. Compensation may also include benefits such as health insurance and paid time off.

Is it hard to get hired as a dispatch assistant?

Getting hired as a dispatch assistant typically requires good organizational skills, communication abilities, and familiarity with dispatch software or tools. Entry-level positions may be accessible with a high school diploma, but some employers prefer previous experience or certifications in logistics or transportation. The hiring process can vary depending on the company and location, but demonstrating reliability and multitasking skills can improve chances of employment.

What are the most commonly searched types of Dispatch jobs in Edmonton, AB?

The most popular types of Dispatch jobs in Edmonton, AB are:

What are popular job titles related to Dispatch Assistant jobs in Edmonton, AB?

For Dispatch Assistant jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Dispatch Assistant jobs in Edmonton, AB look for?

The top searched job categories for Dispatch Assistant jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Dispatch Assistant jobs?

Cities near Edmonton, AB with the most Dispatch Assistant job openings:

Dispatch Assistant jobs near you
Infographic showing various Dispatch Assistant job openings in Edmonton, AB as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,525 per year, or $16.6 per hour.

Dispatcher

National Express Corp

Acheson, AB • On-site

Full-time

Posted 6 days ago

National Express rating

6.9

Company rating: 6.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

69th of 99 rated public transport

Job description

Stock Transportation Ltd. (a subsidiary of Summit School Services) operates more than 2,800 school buses and serves 35 school districts throughout Ontario and Alberta. Our corporate office, located in Markham ON, houses the administrative and support functions for the company. Stock Transportation has a strong record of success and decades of experience in pupil transportation. With the support of Summit School Services, we are continually focused on delivering our service promise: Getting students to school safely, on time and ready to learn.

Responsibilities:
  • Directs and monitors daily assignments; schedules drivers, bus assistants, and assigns vehicles to ensure daily coverage of all routes, field trips, and charter work.
  • Ensures direct and indirect daily activities of drivers and bus assistants are assigned and accomplished on-time.
  • Communicates all relevant details of driving assignments to drivers to ensure proper execution.
  • Assist drivers with routing directions and directs them to perform special services when required.
  • Recommends appropriate disciplinary action, up to and including suspensions and/or discharge, for part-time staff for violations of company policies.
  • Responds to emergency calls, facilitates emergency response network, coordinates mechanical service repair, and assigns replacement buses and drivers when there is a problem on a route.
  • Notifies District and CSC personnel of all changes in route assignments, emergency situations, accidents, breakdowns or any other event that will disrupt service.
  • Maintains route documentation and records (relevant contract requirements, school information, student data, route changes, relevant maps, vehicle details, bus assignments, driver details) for the purpose of providing accurate and reliable information to customers and complies with school board and province requirements.
  • Coordinates vehicle service and mechanical repairs with Maintenance Supervisor to assure uninterrupted service delivery.
  • Maintains high compliance to dispatch standard operating procedures.
  • Handles customer concerns and requests for information in an expeditious and professional manner.
  • Escalates unresolved issues to management as appropriate.
  • Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager
  • High school diploma or GED
  • Previous dispatch experience is preferred;
  • Knowledge of surrounding geographic area to ensure effective and efficient routing. Ability to organize and prioritize time to balance conflicting demands related to customer care and dispatching.
  • Ability to communicate effectively with colleagues and customers in fast-paced and/or stressful environment (interpersonal & telephone skills).
  • Ability to read and interpret documents and instructions from customers and other team members
  • Ability to perform work activities requiring cooperation and instruction
  • Ability to function in a fast-paced environment, under substantial pressure
  • Ability to work within the appropriate level of independence
  • Ability to problem solve
  • Ability to operate two-way and emergency radio systems
  • Ability to use office machines (fax, scanner, copier, zip drive, telephone system)
  • Ability to use Microsoft Office Program and computerized routing software.
  • Ability to work independently
  • Ability to read road and street maps
  • Ability to keep organized and accurate records relating to overall dispatch and routing responsibilities
  • Bi-lingual abilities a plus
 

Stock Transportation has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Stock Transportation is committed to promoting the protection and safeguarding of all children and passengers.

 

Summit School Services LLC, and its subsidiaries and affiliates, including Stock Transportation Ltd. are an equal opportunity employer and are committed to fostering an inclusive, accessible, and barrier-free environment. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

What National Express employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply