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Dispatch Assistant Jobs in Edmonton, AB (NOW HIRING)

Finning

Service Writer

Edmonton, AB

Dispatch field technicians and maintain visibility of their locations to support operational ... Work closely with parts personnel to ensure accurate parts tracking and billing. * Assist with ...

GFL Environmental

Route Supervisor

Edmonton, AB

Work closely with Drivers, Dispatchers and Customer Service to support smooth, efficient daily operations. Assist with and recommend annual equipment budget; implement and monitor the budget within ...

BDS Inc

Lowbed / Heavy Haul Driver

Acheson, AB · On-site

CA$36 - CA$46/hr

Operate winch tractors and assist with loading activities as required * Conduct pre-trip ... Communicate effectively with dispatch, project personnel, customers, and supervisors * Complete ...

PCL Construction

Administrative Assistant

Edmonton, AB · On-site

As a(n) Administrative Assistant for PCL Construction Management Inc. in Edmonton, Alberta (Buildings), you'll have the opportunity to help project teams work more efficiently by supporting project ...

NOV, Inc.

Administrative Assistant

Nisku, AB

Job Summary: The Administrative Assistant in Nisku, Alberta is responsible for administrative, clerical, and secretarial support to the group's Division Manager and Supervisors. Qualification ...

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Dispatch Assistant information

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How much do dispatch assistant jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for dispatch assistant in Edmonton, AB is $16.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is a dispatch assistant?

Dispatch Assistants are professionals who support the logistics and transportation departments of companies by coordinating the scheduling, tracking, and dispatching of vehicles, drivers, or shipments. They handle communication between drivers, clients, and management, ensuring that deliveries and pickups are completed efficiently and on time. Their duties may also include maintaining records, updating tracking systems, and resolving any issues that arise during the transportation process. Dispatch Assistants play a crucial role in keeping supply chains running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch assistant, and why are they important?

To thrive as a Dispatch Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and office productivity tools is typically required. Effective communication, problem-solving, and the ability to work under pressure are important soft skills in this role. These competencies ensure timely coordination of deliveries, efficient operations, and reliable service to clients.

What are some typical challenges a dispatch assistant faces when coordinating deliveries, and how can they be managed effectively?

Dispatch Assistants often juggle multiple delivery schedules and must quickly adapt to unexpected changes such as traffic delays, last-minute order modifications, or driver availability. Effective communication with drivers, logistics teams, and customers is essential to resolve issues swiftly and maintain smooth operations. Utilizing dispatch software, staying organized, and remaining calm under pressure are key strategies for successfully managing these challenges.

What is the difference between Dispatch Assistant vs Logistics Coordinator?

AspectDispatch AssistantLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in transportation or logisticsTypically requires a bachelor's degree in logistics, supply chain management, or related fields
Work EnvironmentOffice setting, often in transportation or delivery companiesOffice-based, coordinating shipments and supply chain activities
Employer & Industry UsageUsed in transportation, delivery, and courier services
Common Search & ComparisonOften compared for entry-level roles in dispatch and transportation

While both roles involve coordinating transportation activities, a Dispatch Assistant primarily supports dispatch operations by scheduling and communicating with drivers. A Logistics Coordinator has a broader scope, managing entire supply chain processes, including inventory and vendor relations. The Dispatch Assistant role is more focused on immediate dispatch tasks, whereas the Logistics Coordinator oversees comprehensive logistics planning.

How much does a dispatch assistant make?

The average salary for a dispatch assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced dispatch assistants or those in specialized fields can earn higher wages. Compensation may also include benefits such as health insurance and paid time off.

Is it hard to get hired as a dispatch assistant?

Getting hired as a dispatch assistant typically requires good organizational skills, communication abilities, and familiarity with dispatch software or tools. Entry-level positions may be accessible with a high school diploma, but some employers prefer previous experience or certifications in logistics or transportation. The hiring process can vary depending on the company and location, but demonstrating reliability and multitasking skills can improve chances of employment.

What are the most commonly searched types of Dispatch jobs in Edmonton, AB?

The most popular types of Dispatch jobs in Edmonton, AB are:

What are popular job titles related to Dispatch Assistant jobs in Edmonton, AB?

For Dispatch Assistant jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Dispatch Assistant jobs in Edmonton, AB look for?

The top searched job categories for Dispatch Assistant jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Dispatch Assistant jobs?

Cities near Edmonton, AB with the most Dispatch Assistant job openings:

Dispatch Assistant jobs near you
Infographic showing various Dispatch Assistant job openings in Edmonton, AB as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,525 per year, or $16.6 per hour.

Driver Coordinator

Sherwood Park, AB

Seaboard Transport Group
See more jobs at Seaboard Transport Groupexternal

Full-time

Posted 4 days ago

Job description

Description

Join the Seaboard Team Today!

At Seaboard Transport, we’re proud to be a leader in safe, reliable, and efficient transportation solutions. We’re looking for a Dispatcher who thrives in a fast-paced environment, loves solving problems on the fly, and wants to play a key role in keeping our operations running smoothly.

As the heartbeat of our operations, you’ll be the main point of contact for drivers—coordinating schedules, managing dispatches, and ensuring every load is delivered safely and on time. If you’re a strong communicator with a knack for staying organized and calm under pressure, this is your chance to make a real impact in a vital role.

Location: Sherwood Park, AB
Schedule: Days | Rotation | 5 on 5 off - 5 on 5 off - 4 on 4 off
 
Key Responsibilities
  • Maintain and manage driver schedules, promptly communicating variances to Operations Manager and General Manager.
  • Receive, verify, and log customer orders and dips in the Transportation Management Software (TMW) system.
  • Schedule loads prioritizing safety, customer service, and efficiency based on customer information logged in the TMW system.
  • Communicate dispatch details to drivers, including shift plans, plot plans, TMW numbers, truck and trailer information.
  • Answer incoming calls from drivers and customers, address general inquiries, and direct calls to the appropriate contact.
  • Confirm delivery of loads to customer site, ensuring the TMW system is updated; escalate delays or changes to operations management team.
  • Record and report all safety and service incidents to management.
  • Provide coverage for after-hours calls while carrying the designated phone during shifts.
  • Ensure accurate communication of critical information to drivers, such as load details, customer site addresses, reference numbers, weights, weather updates, optimal routes, etc.
  • Continuously verify assigned loads with drivers, ensuring completion of previous day’s loads, coordination of current day’s assignments, and confirmation of scheduled loads for the following day.
  • Monitor and manage driver vacation, personal, and reset times, escalating concerns as necessary to operations management team.
  • Support drivers on how to properly scan paperwork and troubleshoot simple eLog (PeopleNet) issues.
  • Verify driver pay accuracy by ensuring routing and accessorial pay details are timely entered into the TMW system.
  • Collaborate with the Operations, Safety, Driver Care Centre and Shop team to provide support to team members as required.
  • Serve as the primary point of contact for drivers within your assigned fleet for all issues or inquiries.
  • Assist co-workers with dispatch boards to ensure overall team success across the division.
What You Bring
  • Post-secondary education in business, logistics, or a related field (or equivalent experience).
  • 2+ years of experience in transportation or logistics; dispatch experience is a strong asset.
  • Knowledge of ELD systems and TMW software is an advantage.
  • Excellent communication and organizational skills—you're the calm in the storm.
  • Strong attention to detail with the ability to juggle multiple priorities.
  • A team-player attitude and a passion for problem-solving.
  • Proficiency with Microsoft Office and general computer systems.
 
Why You’ll Love Working Here
  • Be part of a collaborative, high-performing operations team.
  • Take ownership of a role that directly impacts our drivers’ success and customer satisfaction.
  • Enjoy a dynamic work environment where every night brings new challenges and wins.
  • Competitive compensation and benefits package.
  • If you’re ready to take the driver’s seat in your career and help us keep the wheels turning—apply today!

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