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Dispatch Manager Jobs in Edmonton, AB (NOW HIRING)

Dispatcher

Acheson, AB

CA$72K - CA$80K/yr

Dispatch * Schedule assignments and coordinate activities of drivers and equipment to ensure ... Fleet Management * Maximize the lifecycle and utilization of all equipment and maintain accurate ...

Dispatcher

Edmonton, AB

CA$72K - CA$80K/yr

Dispatch * Schedule assignments and coordinate activities of drivers and equipment to ensure ... Fleet Management * Maximize the lifecycle and utilization of all equipment and maintain accurate ...

Dispatch * Schedule assignments and coordinate activities of drivers and equipment to ensure ... Fleet Management * Maximize the lifecycle and utilization of all equipment and maintain accurate ...

Dispatcher

Edmonton, AB · On-site

CA$25 - CA$29/hr

A day in the life: The Dispatch position is responsible for dispatching customer requests to ... They will actively support our customer service team and provide fleet management duties. Our ideal ...

New

Shares concerns about suspicious or inappropriate behavior with their supervisor or manager * High school diploma or GED * Previous dispatch experience is preferred; * Knowledge of surrounding ...

Shares concerns about suspicious or inappropriate behavior with their supervisor or manager Qualifications * High school diploma or GED * Previous dispatch experience is preferred; * Knowledge of ...

Dispatcher

Edmonton, AB · On-site

$24 - $28/hr

A day in the life:The Dispatch position is responsible for dispatching customer requests to ... They will actively support our customer service team and provide fleet management duties. Our ideal ...

New

Dispatch calls to routes based upon designated route and driver location. What We're Looking For: * 1-2 years in a transportation, dispatch or customer service role.(Preferred) * Great communication ...

Dispatch running staff to customer service calls in the yard, warehouse and finishing area. * Performs receiving administrative and clerical duties and inventory preparation as required and completes ...

Reporting into the Manager Transport or Manager Dispatch. Creating schedules to manage the service delivery of catering by Drivers and Loaders and performance manage teams to ensure maximum ...

... a Temporary Dispatcher. This is a Temporary role that will support all internal and external ... Manages and dispatches a daily schedule for all employees -to manage the board and get people out ...

... a Temporary Dispatcher. This is a Temporary role that will support all internal and external ... Manages and dispatches a daily schedule for all employees -to manage the board and get people out ...

Support load planning, fleet utilization, dispatch activities, and service delivery requirements * Manage cross-border freight movements and ensure compliance with customs and regulatory requirements

New

BD- Operations Manager

Edmonton, AB · On-site

CA$30 - CA$45/hr

Coordinate scheduling, dispatch, and mobilization of workers, managing timelines to keep projects fully crewed and on track. * Oversee day-to-day regional operations, ensuring quality, client ...

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Dispatch Manager information

See Edmonton, AB salary details

$25K

$52.4K

$85.5K

How much do dispatch manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for dispatch manager in Edmonton, AB is $52,422.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $61,500.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the most commonly searched types of Dispatch jobs in Edmonton, AB?

The most popular types of Dispatch jobs in Edmonton, AB are:

What are popular job titles related to Dispatch Manager jobs in Edmonton, AB?

For Dispatch Manager jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Dispatch Manager jobs in Edmonton, AB look for?

The top searched job categories for Dispatch Manager jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Dispatch Manager jobs?

Cities near Edmonton, AB with the most Dispatch Manager job openings:

Infographic showing various Dispatch Manager job openings in Edmonton, AB as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $52,422 per year, or $25.2 per hour.

Service Coordinator / Dispatcher

GFL Environmental

Edmonton, AB • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 5 days ago


Key responsibilities

  • Manage all customer inquiries and schedule customer requests based on scheduling parameters.

  • Generate work orders in OMS and schedule equipment and personnel to complete work for clients.

  • Review work orders, driver and fleet operating hours, and collection reports to ensure accuracy, safety, and efficiency.


GFL Environmental rating

6.6

Company rating: 6.6 out of 10

Based on 176 frontline employees who took The Breakroom Quiz

50th of 92 rated recycling and waste


Job description


Position Summary

The Service Coordinator/Dispatcher will work in a fast paced, ever-changing environment to organize the equipment and personnel required for each job to maximize efficiency while exceeding our exceptional safety and service standards. As the main point of contact between our operations team and our customers, the Service Coordinator will have exceptional communication skills with an eye for detail and understanding of the work performed within the district.

Specific Duties and Responsibilities

  • Management of all customer inquiries including the scheduling of customer requests based on scheduling parameters.

  • Generate all required work orders in OMS and schedule for executions.

  • Schedule equipment and personnel to complete work for external and internal clients.

  • Liaison with facility operations regarding waste requirements and supplies.

  • Support sales & field services team in the execution of work.

  • Communicate with internal and external customers effectively, instilling confidence that they are dealing with the industry leader.

  • Review driver as well as fleet equipment operating hours to ensure compliance with regulations and maximum safety and efficiency.

  • Review collection reports to ensure efficient route planning.

  • Review work orders continuously to ensure job scopes are accurate, detailed and sufficient for billing.

  • Active member of the after-hours response team.

  • Other duties as required.

Requirements

  • Exceptional communication and customer service skills with the ability to provide clear, detailed instructions.

  • Hazardous waste management industry experience a strong asset

  • Understanding of personnel and equipment needs would be considered an asset.

  • Class 1 or 3 driver license with prior commercial vehicle operations would be an asset.

  • Ability to multitask and problem solve in fast-paced, high-stress situations.

  • Business acumen with a passion for efficiency and continuous improvement.

GFL Benefits

  • Competitive wages.

  • RRSP company matching program.

  • Industry leading health, dental, vision and mental health benefits.

  • Employee assistance programs

  • Paid training and development opportunities.

  • A supportive work environment that fosters professional growth and development.

#GFLTalent


We thank you for your interest. Only those selected for an interview will be contacted.


GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contactmyworkdayrecruitment@gflenv.com
Please note that GFL does not provide visa sponsorship
for this position. Valid work authorization in the country where the job is located is required.Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.


This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.



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