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Dispatch Manager Jobs in Edmonton, AB (NOW HIRING)

Classet

Parking Enforcement Bylaw Officer

Edmonton, AB · On-site

CA$21.33/hr

Communicate with Supervisors, Dispatch, and Team Leads * Perform lone worker check-ins and track ... Online Learning Management System modules * Written exam (80% required to pass) Upon successful ...

SECURE

Short Haul Driver

Edmonton, AB

Strong communication skills for effective interaction with clients, dispatchers, and team members. * Excellent time management and organizational skills to plan routes and meet delivery schedules.

SECURE

Short Haul Driver

Edmonton, AB · On-site

Strong communication skills for effective interaction with clients, dispatchers, and team members. * Excellent time management and organizational skills to plan routes and meet delivery schedules.

GFL Environmental

Route Supervisor

Edmonton, AB

You will review and manage day to day operations for your line of business and plan and schedule ... Previous knowledge and experience with dispatch programs preferred. Responsibilities: * Safe Fleet ...

GFL Environmental

Operations Supervisor

Edmonton, AB · On-site

Previous operations, transportation, waste management experience preferred Key Responsibilities ... Act as a direct liaison between dispatch and drivers to ensure information regarding daily ...

Intelcom

Operations Coordinator

Edmonton, AB · On-site

Support andassistshipping, receiving, dispatching, and inventory management * Support and maintenance warehouse systems and ensure operational efficiency. * Process returns and complete required ...

INDIGO Group

Patroller - Edmonton

Edmonton, AB · On-site

Maintain close communication with dispatch using two-way radio or cell phone * Relay information ... problems to the Manager * Other duties as assigned * 40 Hours/week; Shift timings varies;

Brandt Tractor Ltd

Foreman

Edmonton, AB

... and dispatch of technicians, providing quality repair work for the Compact & Material Handling Service Department, advising and making recommendations to the Service Manager regarding technician ...

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Dispatch Manager information

See Edmonton, AB salary details

$25K

$52.4K

$85.5K

How much do dispatch manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for dispatch manager in Edmonton, AB is $52,422.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $61,500.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

More about Dispatch Manager jobs

What are the most commonly searched types of Dispatch jobs in Edmonton, AB?

The most popular types of Dispatch jobs in Edmonton, AB are:

What are popular job titles related to Dispatch Manager jobs in Edmonton, AB?

For Dispatch Manager jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Dispatch Manager jobs in Edmonton, AB look for?

The top searched job categories for Dispatch Manager jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Dispatch Manager jobs?

Cities near Edmonton, AB with the most Dispatch Manager job openings:

Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Edmonton, AB as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $52,422 per year, or $25.2 per hour.

Security Communications Agent (Full-time)

Katz Group

Edmonton, AB

Full-time

Re-posted 17 hours ago

Key responsibilities

  • Monitor, operate, and control computerized safety systems, including CCTV, during normal and event operations.

  • Coordinate response to incidents by taking appropriate corrective actions and communicating safety system status to personnel.

  • Assist guests, visitors, contractors, and internal departments with access control and support event operations as needed.

Job description

OEG Sports & Entertainment delivers North America’s leading sports and entertainment experiences to connect our fans to their passions. Located in the heart of the ICE District, OEG owns the 5-time Stanley Cup Champion Edmonton Oilers, the WHL’s three-time Memorial Cup Champion Edmonton Oil Kings, and the AHL’s Bakersfield Condors. OEG operates Rogers Place, North America’s premier and most technologically advanced sports and entertainment venue. The 18,647 seat, $480 million arena is among the most technologically enabled sports facilities in North America as well as the first LEED Silver-certified NHL Facility in Canada.

Our vision is to be a World Leader in Sports & Entertainment. Together, we win on and off the ice by connecting fans to their passion, inspiring and investing in our communities, embracing growth and risk-taking, and celebrating a work-hard play-hard lifestyle.

Role Summary:

Communication Agents work in a fast-paced environment evaluating and dispatching appropriate units to calls for service for the Ice District, including Rogers Place and OEG Sports & Entertainment, while maintaining the day-to-day operations of the Security Control Room. Agents will monitor and control various equipment and technology to support in the deterrent of undesired activity and to help to maintain a safe and welcoming environment within the Ice District and venues.

 Core Responsibilities and Duties:

  • Monitor, operate, and control computerized safety systems, including CCTV, on a continuous basis during normal and event operations.
  • Coordinate response to incidents by taking appropriate corrective actions and communicating status of safety systems to various personnel to ensure that they conclude the incidents in a manner that meets operational, environmental, and safety commitments.
  • Liaise with Emergency Responders, 911 Dispatch, and 24/7 Crisis Diversion (211) to request and direct resources in a concise and efficient manner.
  • Maintain constant watch over all operating equipment through monitoring control room instrumentation, computer screens and alarms, ensuring that the equipment is performing according to prescribed characteristics for a safe and efficient operation.
  • Utilize the various department-approved reporting methods to accurately record and log all appropriate incidents and logs as required for normal operations, incident response, and property tracking. 
  • Work in collaboration with the Shipping & Receiving Administrator to assist guests, visitors, contractors, and internal departments with access control.
  • Support Event Command as an Event Dispatcher or Event CCTV Operator in a proficient manner.
  • Assist guests, visitors, contractors, and internal departments with access through electronic and key-based access control systems
  • Enforce policies and regulations while applying knowledge of specific acts, laws, and statutes

Does this sound like you? 

  • You are invested in the public safety of Edmonton's downtown core
  • You understand crowd dynamics, individual behavior and safety issues 
  • You are customer service driven
  • You have clear and concise verbal and written communication skills
  • You bring a committed and pro-active approach to upholding the Rogers Place guest experience philosophy
  • You are available to work evenings, weekends, and Holidays in a 4x4 shift rotation 
  • You are passionate about Sports and Entertainment!

Education, Experience and Skills:

  • 1 year of experience in a security control room/dispatch environment.
  • Possess intermediate level computer application knowledge.
  • Current First Aid and CPR certification will be considered an asset.
  • Ability to manage critical events and prioritize in an emergency, providing clear direction in operational, safety, and environmental tasks.
  • Punctuality, discipline, and sound judgement are critical in this environment.

What’s in it for you?

  • Career development support for those pursuing careers in law enforcement 
  • 100% Employer Paid Benefits + RSP Matching Program
  • Oilers, Oil Kings, and Live Entertainment Ticket Options
  • Healthcare and Lifestyle Spending Account Options
  • On-Site Parking and Transit Allowance
  • On-Site Gym
  • Beautiful Office Space located Downtown Edmonton within Rogers Place – with easy access to the LRT!
  • Social Work Culture + Employee Events

 Next Steps:

Thank you for your interest in joining our team. Those moving forward in the process will be contacted by a member of our team.

Apply