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Customer Service Call Center Representative Jobs

Biz Voice Boost

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... This entry-level position is ideal for individuals looking to build a career in customer service ...

Biz Voice Boost

Call Center Representative

Nashville, TN · On-site

$15.50 - $19.25/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... This entry-level position is ideal for individuals looking to build a career in customer service ...

Elevare Branding

Call Center Representative

Freehold, NJ · On-site

$16 - $20/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... This entry-level position is ideal for individuals looking to build a career in customer service ...

Biz Voice Boost

Call Center Representative

Freehold, NJ · On-site

$16 - $20/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... This entry-level position is ideal for individuals looking to build a career in customer service ...

A Smile 4 U

Call Center Representative

Alpharetta, GA · On-site

$15.50 - $19.50/hr

... Call Center Representative to our growing team; who is passionate about helping others and thrives ... of the Customer Service ManagerEnter new patient information into the practice management ...

Motorworks Auto

Call Center Representative

Waite Park, MN · On-site

$17 - $18/hr

Qualifications for a Call Center Representative * 2 or more years of customer service experience ... Call center or receptionist experience, a plus * Proficient computer skills * Availability to work ...

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Customer Service Call Center Representative information

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How much do customer service call center representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer service call center representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service call center representative?

To thrive as a Customer Service Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and knowledge bases is commonly required. Patience, resilience, and a professional, empathetic demeanor help representatives handle difficult situations and build customer rapport. These skills and qualities are essential for delivering efficient, positive customer experiences and maintaining company reputation.

What are some common challenges faced by customer service call center representatives, and how can they be managed effectively?

Customer Service Call Center Representatives often encounter high call volumes, handling difficult or upset customers, and managing time efficiently between calls and administrative tasks. These challenges can be managed by developing strong communication skills, staying patient and empathetic, and utilizing available support resources such as call scripts, escalation procedures, and teamwork. Regular training and feedback from supervisors also help representatives continuously improve their performance and cope with the fast-paced environment.

What is a customer service call center representative?

Customer Service Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. They assist customers with inquiries, resolve complaints, provide product or service information, and may process orders or returns. These representatives are skilled in communication, problem-solving, and maintaining a positive customer experience. They often use specialized software and follow company protocols to ensure efficient and effective service.

What is the difference between Customer Service Call Center Representative vs Customer Support Specialist?

AspectCustomer Service Call Center RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes relevant certificationsHigh school diploma; certifications vary by industry
Work EnvironmentCall centers, inbound/outbound calls, fast-pacedOnline platforms, email, chat, sometimes calls
Employer & Industry UsageCustomer service departments across industriesTech, software, retail, service industries
Common Search & ComparisonCustomer Service Call Center Representative vs Customer Support Specialist

While both roles focus on assisting customers, the Customer Service Call Center Representative primarily handles inbound and outbound calls in a call center setting, whereas the Customer Support Specialist often provides support via online channels like chat or email, with a broader focus on technical or product-specific assistance.

More about Customer Service Call Center Representative jobs
What cities are hiring for Customer Service Call Center Representative jobs? Cities with the most Customer Service Call Center Representative job openings:
Who are the top companies hiring for Customer Service Call Center Representative jobs? The top employers for Customer Service Call Center Representative jobs are:
What states have the most Customer Service Call Center Representative jobs? States with the most job openings for Customer Service Call Center Representative jobs include:
What job categories do people searching Customer Service Call Center Representative jobs look for? The top searched job categories for Customer Service Call Center Representative jobs are:
What are popular job titles related to Customer Service Call Center Representative jobs? For Customer Service Call Center Representative jobs, the most frequently searched job titles are:
Customer Service Call Center Representative jobs near you
Infographic showing various Customer Service Call Center Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Call Center Representative

Biz Voice Boost

Cincinnati, OH • On-site

$15.25 - $19.25/hr

Other

Medical, Dental, Vision, PTO

Posted 8 days ago

Job description

Job Description: We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our team in Cincinnati, OH, USA. This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

Responsibilities

  • Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.
  • Provide clear, accurate, and timely information about company services and processes.
  • Handle a high volume of calls while maintaining professionalism and efficiency.
  • Document customer interactions and update records in internal systems.
  • Escalate complex issues to the appropriate department when necessary.
  • Follow up with customers to ensure resolution and satisfaction.

Qualifications:
Qualifications

  • Qualifications:
  • High School Diploma or equivalent (required).
  • Strong verbal communication and active listening skills.
  • Excellent problem-solving abilities and attention to detail.
  • Basic computer proficiency, including Microsoft Office and call center systems.
  • Ability to multitask and remain calm in a fast-paced environment.

Additional Information

  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Opportunities for professional development and advancement

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