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Customer Service Call Center Representative Jobs

Doggett

Call Center Representative

Springdale, AR · On-site

$14.25 - $17.75/hr

```html Call Center Representative Location: Springdale, AR 72762 Job Overview We are seeking a ... Previous experience in a call center or customer service role preferred. * Excellent verbal and ...

Global Channel Management

Call Center Rep

Melvindale, MI

$14.75 - $18.50/hr

About the job Call Center Rep Call Center Rep needs 2+ years experience Call Center requires ... Assists customers telephonically and non-telephonically with service and support issues. * Resolves ...

Net Commesh

Call Center Representative

Atlanta, GA · On-site

$13.75 - $17.25/hr

Customer Service Job Summary: As a Call Center Representative, you will be the front line of our organization's customer service efforts, playing a vital role in ensuring our customers receive ...

Adecco

Customer Service Call Center

El Segundo, CA · Remote

$24 - $25/hr

Representatives will support customers through inbound and outbound communication while maintaining ... Previous call center, customer service, or contact center experience preferred * Strong verbal and ...

BeloForm Craft

Call Center Representative

Columbus, OH · On-site

Description We are looking for a friendly and dedicated Call Center Representative to join our customer service team. In this role, you will be the first point of contact for our customers, assisting ...

Fyzical

Call Center Representative

North Andover, MA

$16.25 - $20.25/hr

Call Center Representative New England ENT is looking for an experienced Call Center Representative ... Provide quality customer service and support Use questioning and listening skills that support ...

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Customer Service Call Center Representative information

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How much do customer service call center representative jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for customer service call center representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Call Center Representative, and why are they important?

To thrive as a Customer Service Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and knowledge bases is commonly required. Patience, resilience, and a professional, empathetic demeanor help representatives handle difficult situations and build customer rapport. These skills and qualities are essential for delivering efficient, positive customer experiences and maintaining company reputation.

What are some common challenges faced by Customer Service Call Center Representatives, and how can they be managed effectively?

Customer Service Call Center Representatives often encounter high call volumes, handling difficult or upset customers, and managing time efficiently between calls and administrative tasks. These challenges can be managed by developing strong communication skills, staying patient and empathetic, and utilizing available support resources such as call scripts, escalation procedures, and teamwork. Regular training and feedback from supervisors also help representatives continuously improve their performance and cope with the fast-paced environment.

What are Customer Service Call Center Representatives?

Customer Service Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. They assist customers with inquiries, resolve complaints, provide product or service information, and may process orders or returns. These representatives are skilled in communication, problem-solving, and maintaining a positive customer experience. They often use specialized software and follow company protocols to ensure efficient and effective service.

What is the difference between Customer Service Call Center Representative vs Customer Support Specialist?

AspectCustomer Service Call Center RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes relevant certificationsHigh school diploma; certifications vary by industry
Work EnvironmentCall centers, inbound/outbound calls, fast-pacedOnline platforms, email, chat, sometimes calls
Employer & Industry UsageCustomer service departments across industriesTech, software, retail, service industries
Common Search & ComparisonCustomer Service Call Center Representative vs Customer Support Specialist

While both roles focus on assisting customers, the Customer Service Call Center Representative primarily handles inbound and outbound calls in a call center setting, whereas the Customer Support Specialist often provides support via online channels like chat or email, with a broader focus on technical or product-specific assistance.

More about Customer Service Call Center Representative jobs
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Who are the top companies hiring for Customer Service Call Center Representative jobs? The top employers for Customer Service Call Center Representative jobs are:
What states have the most Customer Service Call Center Representative jobs? States with the most job openings for Customer Service Call Center Representative jobs include:
What job categories do people searching Customer Service Call Center Representative jobs look for? The top searched job categories for Customer Service Call Center Representative jobs are:
What are popular job titles related to Customer Service Call Center Representative jobs? For Customer Service Call Center Representative jobs, the most frequently searched job titles are:
Customer Service Call Center Representative jobs near you

Call Center Representative

Doggett

Springdale, AR • On-site

$14.25 - $17.75/hr

Full-time

Posted 25 days ago

Job description

```html
Call Center Representative
Location: Springdale, AR 72762
Job Overview
We are seeking a motivated and customer-focused Call Center Representative to join our team in Springdale, AR. The ideal candidate will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries efficiently and professionally.
Key Responsibilities
  • Answer incoming calls and respond to customer inquiries in a timely and professional manner.
  • Make outbound calls to follow up with customers or provide information as needed.
  • Resolve customer issues by identifying problems, researching answers, and guiding customers through solutions.
  • Document all customer interactions accurately in the company's CRM system.
  • Maintain a positive and helpful attitude while adhering to company policies and procedures.
  • Collaborate with team members and supervisors to improve customer service processes.
Qualifications
  • High school diploma or equivalent required.
  • Previous experience in a call center or customer service role preferred.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to handle multiple tasks and work in a fast-paced environment.
  • Proficient with computers and basic software applications.
  • Reliable and punctual with a strong work ethic.
Work Environment
This position is based in our Springdale, AR office. The role requires working in a team-oriented environment with a focus on delivering outstanding customer service.
How to Apply
If you are interested in joining our team as a Call Center Representative, please submit your resume and cover letter to our HR department.
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