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Meduit

36 Meduit Customer Service Call Center Representative Jobs Hiring Near You

Meduit

Service - Sartell, MN (Onsite)

Sartell, MN · On-site

$17 - $19/hr

Minimum of 1 year of experience in a customer-facing role (call center, retail, office, front desk ... Meduit is a national leader in healthcare revenue cycle management, supporting hospitals and ...

Meduit

Service - Charlotte, NC (Onsite)

Charlotte, NC · On-site

$16 - $18/hr

Minimum of 1 year of experience in a customer-facing role (call center, retail, office, front desk ... Meduit is a national leader in healthcare revenue cycle management, supporting hospitals and ...

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Meduit Jobs Information

Do workers at Meduit get paid breaks?

Yes. Most people get paid breaks.
76% of people say they get paid breaks.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and December 2025.

Does Meduit pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
44% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and March 2026.

At Meduit, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
63% of people say they have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between July 2025 and March 2026.

Is the health insurance from Meduit affordable enough for their workers?

Only some people say the health insurance costs are okay.
56% of people say the health insurance costs are okay
Based on data from 9 people who took the Breakroom Quiz between March 2025 and December 2025.

Do people get paid time off at Meduit?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 9 people who took the Breakroom Quiz between July 2025 and March 2026.

Do workers at Meduit worry about hours?

Most people don’t worry about getting enough hours.
86% of people report they don’t worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and September 2025.

Do Meduit workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
36% report that they don’t have enough control over which shifts they work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2025.

How easy is it for Meduit workers to change shifts?

Most people find it easy to change shifts.
78% of people report that it’s easy to change shifts if they need to.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to get time off at Meduit?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.

Do Meduit managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and September 2025.

Do jobs at Meduit spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to take sick days at Meduit?

Some people find it hard to take sick days.
41% of people report that it’s hard to take time off if they are sick.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and March 2026.

Is working at Meduit good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
45% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and December 2025.

Do people at Meduit feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Meduit get to take their breaks without interruption?

Most people get breaks without interruption.
85% of people report that they get to take their breaks without interruption.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and March 2026.

Is it stressful to work at Meduit?

Most people feel stressed here.
83% of people say they often feel stressed at work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Meduit enjoy their jobs?

Only some people enjoy their job.
44% of people report they don’t enjoy their job.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Meduit recommend working with their team?

Only some people recommend working with their team.
65% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get enough training when they start at Meduit?

Some people didn’t get enough training when they started.
45% of people report they didn’t get enough training when they started working here.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get support to advance at Meduit?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people think Meduit’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
61% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers feel well informed about how Meduit is doing?

Only some people feel well informed about how the company is doing.
63% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and November 2025.

What other companies are hiring for Customer Service Call Center Representative jobs?

What are the most popular jobs at Meduit?

What are the most popular categories at Meduit?

Infographic showing various Customer Service Call Center Representative job openings at Meduit in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 34% Physical, 3% Hybrid, and 63% Remote job distribution.

Customer Service Representative - Charlotte, NC (Onsite)

Meduit

Charlotte, NC • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Meduit rating

7.1

Company rating: 7.1 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

About the Role:
The Customer Service Representative is responsible for supporting customers with account-related questions, payments, and issue resolution. This role ensures a positive customer experience by handling inbound and outbound calls, resolving concerns, and providing clear and accurate information.
The Customer Service Representative partners with internal teams to maintain accurate account records, follow established workflows, and meet quality and productivity expectations in a fast-paced environment.
Title: Customer Service Representative
Location: Onsite - 4135 South Stream Boulevard, Charlotte, NC 28217
Schedule: 8am - 5pm or 11am - 8pm Eastern Time Zone, Monday - Friday
Compensation: $16-$18 per hour base + performance incentives
Key Responsibilities:
  • Handle inbound and outbound calls related to customer account balances
  • Provide clear, professional explanations of balances, payments, and available options
  • Set up payment arrangements and process transactions over the phone
  • Accurately document all interactions while navigating multiple systems
  • Follow established workflows, scripts, and compliance requirements
  • Meet performance goals related to productivity and quality
  • Assist customers with available support or financial assistance programs when applicable

Required Qualifications:
  • High School Diploma or GED
  • Minimum of 1 year of experience in a customer-facing role (call center, retail, office, front desk, administrative, or similar)
  • Experience working in a fast-paced, performance-driven environment
  • Strong computer skills, including the ability to navigate multiple systems (Outlook, Word, Excel or similar tools)
  • Ability to communicate clearly and professionally, including handling account-related conversations
  • Demonstrated reliability and consistent work history with a track record of meeting expectations

Preferred Qualifications:
  • Call center experience
  • Experience with billing, payments, or account resolution
  • Experience meeting or exceeding performance metrics
  • Experience handling escalated customer interactions
  • Exposure to healthcare, insurance, or financial services environments

About Us:
Meduit is a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus on optimizing payments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. Learn more at www.meduitrcm.com.
Employment eligibility:
  • Candidates must be legally authorized to work in the United States at the time of hire
  • The company does not provide employment visa sponsorship for this position
  • As a condition of employment, a pre-employment background check will be conducted

What We Offer:
  • Comprehensive paid training
  • Medical, dental, and vision insurance
  • HSA and FSA available
  • 401(k) with company match
  • Paid Wellness Time and Holidays
  • Employer paid life insurance and long-term disability
  • Internal growth opportunities

Meduit is an Equal Opportunity Employer. We do not discriminate based on any protected class and welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
#LI-Onsite
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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