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Frost Bank Call Center Jobs (NOW HIRING)

Frost Bank

Business Banker I

Midland, TX · On-site

Process referrals from the financial center relationship managers and other areas of the bank for ... At Frost, we care about your health, your family, and your future and strive to have our benefits ...

Frost Bank

Business Banker II

Austin, TX

Process referrals from the financial center relationship managers and other areas of the bank for ... At Frost, we care about your health, your family, and your future and strive to have our benefits ...

Frost Bank

Business Banker I

Midland, TX

Process referrals from the financial center relationship managers and other areas of the bank for ... At Frost, we care about your health, your family, and your future and strive to have our benefits ...

Frost Bank

Business Banker II

Austin, TX · On-site

Process referrals from the financial center relationship managers and other areas of the bank for ... At Frost, we care about your health, your family, and your future and strive to have our benefits ...

Frost Bank

Business Banker II

Burleson, TX · On-site

Process referrals from the financial center relationship managers and other areas of the bank for ... At Frost, we care about your health, your family, and your future and strive to have our benefits ...

Frost Bank

Business Banker II

Burleson, TX · On-site

Process referrals from the financial center relationship managers and other areas of the bank for ... At Frost, we care about your health, your family, and your future and strive to have our benefits ...

RemX

Banking Call Center

Atlanta, GA · On-site

$20/hr

Banking Call Center Agent Job Duties: * Manage high-volume inbound and outbound calls with professionalism and efficiency * Assist customers with account inquiries, transactions, and service requests

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How much do frost bank call center jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for frost bank call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

How to get a job at Frost Bank?

To get a job at Frost Bank, applicants should review current openings on the company's careers website, prepare a tailored resume highlighting relevant customer service or banking experience, and submit an online application. The hiring process may include interviews and background checks, and candidates should meet any specified qualifications or certifications for the role.

What is the salary range at Frost Bank?

The salary range for a Frost Bank call center representative typically falls between $30,000 and $45,000 annually, depending on experience and location. Entry-level positions may start at the lower end, while experienced agents or those with specialized skills can earn higher wages. Compensation may also include bonuses and benefits.

What is the highest paying call center job?

In call centers, higher-paying roles typically include supervisory, managerial, or specialized positions such as team leads, quality assurance managers, or training managers. These roles often require additional experience, leadership skills, and sometimes certifications, and they tend to offer higher salaries compared to standard customer service representative positions.

Is Frost Bank a good company to work for?

Frost Bank is generally considered a stable employer with a focus on customer service and community involvement. Employees in roles like call center representatives often report positive work environments and opportunities for skill development. However, experiences can vary based on individual roles and locations.

What is a Frost Bank Call Center job?

A Frost Bank Call Center job involves assisting customers with their banking needs over the phone. Representatives handle inquiries about accounts, transactions, online banking, and financial products while providing excellent customer service. The role requires strong communication skills, problem-solving abilities, and knowledge of Frost Bank's services. Employees may also assist with fraud prevention, account troubleshooting, and financial education. Training is provided to ensure employees are well-equipped to support customers effectively.

What is a typical day like for a Frost Bank Call Center representative?

A typical day for a Frost Bank Call Center representative involves answering incoming calls from customers regarding account information, transactions, and resolving concerns or service requests. You’ll use specialized banking and customer management software to assist with each inquiry, often collaborating with teammates or other departments when more complex issues arise. The environment is fast-paced and focused on providing efficient, accurate, and friendly service to every caller. Representatives may handle a variety of scenarios daily, ranging from routine balance questions to assisting with fraud concerns, making each day varied and engaging. Consistent support and ongoing training are provided to help you grow your skills and advance within the company.

What are the key skills and qualifications needed to thrive in the Frost Bank Call Center position, and why are they important?

To excel in a Frost Bank Call Center role, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and banking applications is typically required. Exceptional communication, patience, and the ability to stay calm under pressure set top performers apart. These competencies ensure efficient handling of customer inquiries, accurate resolution of banking issues, and a positive customer experience.

More about Frost Bank Call Center jobs
What cities are hiring for Frost Bank Call Center jobs? Cities with the most Frost Bank Call Center job openings:
What are the most commonly searched types of Frost Bank Call Center jobs? The most popular types of Frost Bank Call Center jobs are:
What states have the most Frost Bank Call Center jobs? States with the most job openings for Frost Bank Call Center jobs include:
What job categories do people searching Frost Bank Call Center jobs look for? The top searched job categories for Frost Bank Call Center jobs are:
Frost Bank Call Center jobs near you
Infographic showing various Frost Bank Call Center job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Title Parking Ambassador | Part-Time | Frost Bank Center

Title Parking Ambassador | Part-Time | Frost Bank Center

Iowa Events Center

San Antonio, TX • On-site

$12 - $15/hr

Other

Retirement

Posted 8 days ago

Job description

Parking Ambassador | Part-Time | Frost Bank Center
Location US-TX-San Antonio
Job Post Information* : Posted Date 2 months ago(4/14/2026 5:41 PM)
Job ID 2026-28169
Location Name Frost Bank Center
Category Operations
Type Regular Part-Time
Location : Location US-TX-San Antonio
Job Post Information* : External Company Name Oak View Group
Job Post Information* : External Company URL https://www.oakviewgroup.com/
Location : Postal Code 78219
Location : Address 1 Frost Bank Center Drive
Job Post Information* : Post End Date 6/30/2026
Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary

The Parking Ambassador is responsible for the successful venue guest parking experience, including processing cashless transactions, and validating pre-sold parking passes. The job also includes directing vehicles into parking stalls and through location roadways and parking lots associated with event guests at the location.

Please let us know if you have previous experience working for Frost Bank Center or its immediate campus for LAZ parking or anywhere inside the building.

This role will pay an hourly rate between $12.00-$15.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until June 30, 2026.

Responsibilities
  • Match guest parking pass and provide real-time guidance to parking location
  • Process cashless guest payments.
  • Direct vehicles on Arena campus roadways and through parking lots and to parking stalls.
  • Conduct routine vehicle inventory counts before and during events.
  • Provide excellent customer service by assisting guests and employees promptly and in a friendly manner.
  • May perform other duties to ensure productive parking operationsincluding moving equipment including traffic cones, barrels, delineators, movable signage and barricades to ensure efficient operations.
  • Follow and comply with safety regulationsand standards.
  • Provide basic parking lot upkeep, including sweeping and light litter removal.
  • Perform other duties as needed to ensure productive operations, quality service, and customer satisfaction.
Qualifications
  • High school education or equivalent. 
  • Basic arithmetic skills.
  • Must have one (1) year previous experience.
  • Core customer communication skills. 
  • Ability to work effectively as a team player.
  • Must have flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings and late nights and outdoors in all weather conditions.
  • Experience working in the customer service industry is a plus. 
Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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