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Frost Bank Call Center Jobs (NOW HIRING)

Quontic Bank

Business Banker II

Fort Worth, TX · On-site

Frost Bank Company Profile Frost Bank (a subsidiary of Cullen/Frost Bankers) provides banking ... Achieve monthly call and product sales goals set by the sales manager * Become familiar with your ...

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Frost Bank

Business Banker II

Austin, TX · On-site

Process referrals from the financial center relationship managers and other areas of the bank for ... At Frost, we care about your health, your family, and your future and strive to have our benefits ...

Frost Bank

Business Banker II

Granbury, TX · On-site

Process referrals from the financial center relationship managers and other areas of the bank for ... At Frost, we care about your health, your family, and your future and strive to have our benefits ...

Frost Bank

Business Banker I

Midland, TX · On-site

Process referrals from the financial center relationship managers and other areas of the bank for ... At Frost, we care about your health, your family, and your future and strive to have our benefits ...

Frost Bank

Business Banker I

Midland, TX · On-site

Process referrals from the financial center relationship managers and other areas of the bank for ... At Frost, we care about your health, your family, and your future and strive to have our benefits ...

Frost Bank

Business Banker II

New Caney, TX · On-site

Process referrals from the financial center relationship managers and other areas of the bank for ... At Frost, we care about your health, your family, and your future and strive to have our benefits ...

Frost Bank

Business Banker II

New Caney, TX · On-site

Process referrals from the financial center relationship managers and other areas of the bank for ... At Frost, we care about your health, your family, and your future and strive to have our benefits ...

Frost Bank

Business Banker II

Austin, TX · On-site

Process referrals from the financial center relationship managers and other areas of the bank for ... At Frost, we care about your health, your family, and your future and strive to have our benefits ...

Frost Bank

Business Banker II

Granbury, TX · On-site

Process referrals from the financial center relationship managers and other areas of the bank for ... At Frost, we care about your health, your family, and your future and strive to have our benefits ...

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Frost Bank Call Center information

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How much do frost bank call center jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for frost bank call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Frost Bank Call Center representative?

A Frost Bank Call Center job involves assisting customers with their banking needs over the phone. Representatives handle inquiries about accounts, transactions, online banking, and financial products while providing excellent customer service. The role requires strong communication skills, problem-solving abilities, and knowledge of Frost Bank's services. Employees may also assist with fraud prevention, account troubleshooting, and financial education. Training is provided to ensure employees are well-equipped to support customers effectively.

What is a typical day like for a Frost Bank Call Center representative?

A typical day for a Frost Bank Call Center representative involves answering incoming calls from customers regarding account information, transactions, and resolving concerns or service requests. You’ll use specialized banking and customer management software to assist with each inquiry, often collaborating with teammates or other departments when more complex issues arise. The environment is fast-paced and focused on providing efficient, accurate, and friendly service to every caller. Representatives may handle a variety of scenarios daily, ranging from routine balance questions to assisting with fraud concerns, making each day varied and engaging. Consistent support and ongoing training are provided to help you grow your skills and advance within the company.

What are the key skills and qualifications needed to thrive in the Frost Bank Call Center position, and why are they important?

To excel in a Frost Bank Call Center role, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and banking applications is typically required. Exceptional communication, patience, and the ability to stay calm under pressure set top performers apart. These competencies ensure efficient handling of customer inquiries, accurate resolution of banking issues, and a positive customer experience.

What do you do at a Frost Bank Call Center?

A Frost Bank Call Center representative handles customer inquiries, provides account information, assists with banking transactions, and resolves issues over the phone. The role requires strong communication skills, knowledge of banking products, and the use of customer service software. Employees typically work in a call center environment with scheduled shifts.

What is Frost Bank call center's hiring process?

Frost Bank call center's hiring process typically involves submitting an online application, participating in a phone or virtual interview, and completing any required assessments or background checks. Candidates may also undergo in-person interviews and training before starting the role, which often requires good communication skills and customer service experience.
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Frost Bank Call Center jobs near you
Infographic showing various Frost Bank Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Frost Bank Center Building Security Guard - Overnight Shift (PT)

Spurs Sports and Entertainment

San Antonio, TX • On-site

$14.50 - $17.50/hr

Part-time

Re-posted 3 days ago

Job description

At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves.
To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field and STAR Complex.
We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values -Integrity, Success & Caring - day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce.
Building Security Guards will maintain established security policies and procedures that will protect Spurs Sports & Entertainment franchises, the Frost Bank Center, along with its assets, employees, and guests. The person in this position must be able to control access into the Frost Bank Center, properties, and its secured areas; patrol the facilities paying special attention to activities or situations that may breach security or pose a safety hazard. Successful employees in this position must possess the ability to quickly respond to alarms and emergency situations where an immediate decision to maintain a safe and security environment is required.
Security Guards would be required to potentially take immediate action and decide how to effectively maintain a safe and secure environment. Security Officers must have a basic understanding of security access control systems, protocols, CCTV and other security related equipment along with an understanding of basic security protocols and safety programs.
All SS&E Security personnel are required to obtain a Level II Non-Commissioned Security License from the Texas Department of Public Safety within the first 90 days of employment. The pay increase is contingent on obtaining a Level II Non-Commissioned Security License AND fulfilling 90 days of employment. Failure to obtain a Level II Non-Commissioned Security License within the first 90 days may result in termination of employment.
What You'll Do:
  • Regulates and controls access and entry checkpoints to restricted and secure areas. (i.e. event level, receiving dock, locker rooms, and other sensitive areas).
  • Monitors, patrols, and responds to alarms and emergency situations inside and outside the Frost Bank Center and grounds. Provides quick, professional, and effective response in security and/or safety related situations.
  • Serves and interacts with guests attending Frost Bank Center games and events. Provides information and directions to inquiries from the public or Frost Bank Center employees. Interacts professionally and notifies the proper authorities or personnel, as situations dictate. Provides information and directions to inquiries in a positive and friendly manner.
  • Completes effective communication, both verbally and written where appropriate, in situations where reports are generated, or direction is needed. Documents critical information for incident/accident reports.
  • Conducts security screening and bag searches to ensure authorized people enter the arena and no prohibited items are being brought in.
  • Consistently and appropriately solve problems. Identifies, diagnoses, and resolves safety concerns. Effectively generates safety awareness and training. Identifies and effectively enforces guidelines to reduce unsafe practices.
  • Other duties as assigned.

Who You Are:
  • High School diploma or equivalent.
  • A minimum of 1 year experience in the security field.
  • Able to obtain and maintain a Level 2 Security License and Certification while in position.
  • Must possess good verbal and written communication and team building skills.
  • Must be a self-starter, with initiative and exceptional, sound decision making skills.
  • Must possess the ability to meet dress standards. As a representative of Spurs Sports & Entertainment, dress standards are highly reflective of our brand
  • Must be able to work long hours, flexible hours including evenings, weekends, and holidays.
  • CPR Certification/ Basic First Aid preferred.
  • Knowledge of law enforcement or experience in the entertainment industry, security, military or law enforcement preferred.

Physical Requirements:
  • Able to Lift and Carry 25 plus pounds as needed.
  • Must be able to stand and/or walk for long periods in extreme conditions for the duration of assigned shift.

In every position, each employee is expected to: demonstrate alignment with SS&E's core values and mission, collaborate with internal/external community members and demonstrate ongoing development.
If you don't have experience in every single bullet above, no sweat - we still want to hear from you and encourage you to apply!
SS&E is an Equal Opportunity Employer
Nothing contained in this job description is intended to be a contract of employment, nor does any information contained here represent a guarantee of employment for a specific duration. Your employment with SS&E is "at will", which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations.

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