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Customer Service Administrator Jobs (NOW HIRING)

The Lund Company

Customer Service Administrator

Omaha, NE · On-site

$17 - $22.75/hr

Customer Support: Proactively address tenant concerns and service requests and ensuring issues are resolved quickly. * Proficiency in Microsoft Office (Excel, Work, Outlook, Teams, etc) * Strong ...

Protos Security

Customer Service Administrator

Roanoke, VA · On-site

$17.50 - $23.25/hr

Ensures the delivery of high-quality customer service through regular direct contact with clients and vendors, evaluates service quality and supports corrective action as necessary. * Meets regularly ...

THE LUND COMPANY

Customer Service Administrator

Omaha, NE

$16 - $21.50/hr

Customer Support: Proactively address tenant concerns and service requests and ensuring issues are resolved quickly. * Proficiency in Microsoft Office (Excel, Work, Outlook, Teams, etc) * Strong ...

Protos Security

Customer Service Administrator

Roanoke, VA · On-site

$21 - $23.69/hr

Ensures the delivery of high-quality customer service through regular direct contact with clients and vendors, evaluates service quality and supports corrective action as necessary. * Meets regularly ...

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Customer Service Administrator information

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How much do customer service administrator jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for customer service administrator in the United States is $21.33, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Administrator, and why are they important?

To thrive as a Customer Service Administrator, you need strong communication abilities, organizational skills, and a background in customer relations, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center systems, and office productivity tools like Microsoft Office is typically required. Problem-solving, patience, and a positive attitude are standout soft skills for managing inquiries and resolving issues effectively. These competencies are crucial for ensuring customer satisfaction, maintaining efficient operations, and supporting the company's reputation.

What does a customer service admin do?

A customer service administrator manages customer inquiries, processes orders, maintains records, and supports communication between customers and the company. They often use customer relationship management (CRM) software and require strong communication and organizational skills. The role typically involves handling complaints, providing product or service information, and ensuring customer satisfaction.

What is the highest paid customer service job?

The highest paid customer service roles are often in managerial or executive positions, such as Customer Service Director or Vice President of Customer Experience, with salaries exceeding six figures. These roles typically require extensive experience, leadership skills, and knowledge of customer service strategies and tools.

What is the role of a customer administrator?

A customer service administrator manages customer accounts, handles inquiries, processes orders, and maintains communication between customers and the company. They often use customer relationship management (CRM) software and require strong communication and organizational skills to ensure customer satisfaction and efficient service delivery.

What Is a Customer Service Administrator?

A customer service administrator oversees the customer service department of an organization. It is their job to monitor accounts, maintain the needs of representatives, and assist with interactions as related specifically to customer service. Typical duties include analyzing customer satisfaction, processing customer orders, and collaborating with other departments. The career requires extensive knowledge of the company’s products and policies. Additional qualifications include strong communication skills and experience with relevant computer software. This job does not require formal education, although some employers prefer those with an associate or bachelor’s degree.

What are the 5 P's of customer service?

The 5 P's of customer service are Product, Price, Place, Promotion, and People. For a Customer Service Administrator, understanding these elements helps in addressing customer needs effectively and ensuring a positive experience. Focusing on People, including communication skills and empathy, is especially important in customer interactions.

What are some common challenges faced by Customer Service Administrators and how can they be managed effectively?

Customer Service Administrators often encounter challenges such as handling high volumes of inquiries, managing difficult customer interactions, and maintaining accurate records under tight deadlines. Staying organized and using customer relationship management (CRM) tools can help streamline workflows, while ongoing communication with team members ensures consistent service. Additionally, developing strong problem-solving skills and participating in regular training can make it easier to resolve complex issues efficiently and maintain a positive customer experience.

What are Customer Service Administrators?

Customer Service Administrators are professionals responsible for supporting customers by handling inquiries, resolving issues, and ensuring a smooth experience with a company’s products or services. They typically manage communication through phone, email, or chat, process orders, maintain customer records, and coordinate with other departments to resolve customer concerns. This role requires strong communication, problem-solving skills, and attention to detail. Customer Service Administrators play a key role in maintaining customer satisfaction and loyalty.
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Customer Service Administrator jobs near you
Infographic showing various Customer Service Administrator job openings in the United States as of June 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $44,369 per year, or $21.3 per hour.
Customer Service Administrator (Pittsburgh)

Customer Service Administrator (Pittsburgh)

StandardAero

Pittsburgh, PA • On-site

$17.25 - $23/hr

Full-time

Medical, Life, Retirement, PTO

Posted 20 days ago

Key responsibilities

  • Administratively assist with documentation required to manage client engines and components through maintenance and repair processes, including compiling and distributing cost estimates, expediting communication, and tracking engine and component movements.

  • Handle all telephone, word processing, and filing tasks for the regional turbine center, including preparing invoices and other forms.

  • Reconcile monthly facility accounts, process utility bills, order office supplies, perform data entry, generate ad hoc reports, and carry out other general office duties as needed.

StandardAero rating

8.4

Company rating: 8.4 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

6th of 53 rated aviation services

Job description

JOB DESCRIPTION

*Customer Service Administrator (Pittsburgh)*

Build an Aviation Career You’re Proud Of

Your work ties us all together, helping our teams function and operate. Experience opportunities to learn and be a part of an organization that has your back. And with competitive compensation and total rewards, you’ll also enjoy our great perks.

Job Summary

As a Customer Service Administrator , you’ll have the responsibility of performing administrative staff support and customer service activities for customers regarding gas turbine powered aircraft engines/components located at a Regional Turbine Center facility.

What you’ll do:

  • Under the direction of the turbine center supervisor/manager, is expected to: Administratively assist with the documentation required to manage client engines/components through company maintenance/repair processes at the turbine repair facility by providing compilations and distribution of cost estimates, helping expedite customer, shop and engineering communication; and, tracking engine/component movements.

  • Responsible for all telephone, word processing and filing for the regional turbine center. Word processing consists of invoices and other forms. Accuracy is stressed rather than speed.

  • Reconcile monthly facility accounts, utility bills and order general office supplies. Perform data entry, ad hoc reports, and other general office duties as needed.

  • Work closely with areas such as Sales, Operations, QC, Materials and Finance to ensure both customer expectations and company requirements for documentation and services are met or exceeded.

  • Review and document analysis of such materials as: logbooks; engine/component inspection records; work orders; product/engine input; cost estimates and sub-contract pricing; invoice review; service bulletin/OEM review; and RTS management.

  • Monitor records of components/engines on a weekly basis, update employees weekly on the status of the customer's engine, and reviews invoices for all engine and part work orders for management.

Position Requirements:

  • Ideally have two years or more related aviation sales/customer service experience.

  • High School or Associate's graduate with administrative/technical training and knowledge normally achieved through graduation from a school or vocational program.

  • Must possess effective written and verbal communications skills.

  • Must be able to demonstrate PC proficiency in MS Word and Excel as well as learn any corporate or industry software used by the position.

  • Must be able to perform follow-up on jobs until successfully completed.

  • Must be authorized to work in the US.

Preferred Characteristics:

  • Strong attention to details

Benefits that make life better:

  • Comprehensive Healthcare
  • 401(k) with 100% company match; up to 5% vested
  • Paid Time Off starting on day one
  • Bonus opportunities
  • Health- & Dependent Care Flexible Spending Accounts
  • Short- & Long-Term Disability
  • Life & AD&D Insurance
  • Learning & Training opportunities

#LI-RC1

ABOUT US

Raising the Standard of Excellence since 1911

With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers’ missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us.

Inclusivity Is Our Standard

It is StandardAero’s policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including transgender status, sexual orientation, and pregnancy) sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.

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