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Customer Service Administrator Jobs in Indiana (NOW HIRING)

ACV

HD Customer Service Admin

Fort Wayne, IN · On-site

$16.50/hr

Provide exceptional customer service and administrative support for the Heavy-Duty (HD) Department by assisting customers in person and by phone, maintaining online auction platforms, coordinating if ...

Orkin LLC

Client Services Administrator

Terre Haute, IN · On-site

$17 - $18/hr

As an Orkin Customer Service Specialist, you'll be the friendly, knowledgeable voice our customers count on every day. You'll handle service requests, schedule appointments, resolve concerns, and ...

Orkin

Client Services Administrator

Terre Haute, IN

As an Orkin Customer Service Specialist, you'll be the friendly, knowledgeable voice our customers count on every day. You'll handle service requests, schedule appointments, resolve concerns, and ...

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Customer Service Administrator information

See Indiana salary details

$11

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$32

How much do customer service administrator jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for customer service administrator in Indiana is $20.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Administrator, and why are they important?

To thrive as a Customer Service Administrator, you need strong communication abilities, organizational skills, and a background in customer relations, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center systems, and office productivity tools like Microsoft Office is typically required. Problem-solving, patience, and a positive attitude are standout soft skills for managing inquiries and resolving issues effectively. These competencies are crucial for ensuring customer satisfaction, maintaining efficient operations, and supporting the company's reputation.

What Is a Customer Service Administrator?

A customer service administrator oversees the customer service department of an organization. It is their job to monitor accounts, maintain the needs of representatives, and assist with interactions as related specifically to customer service. Typical duties include analyzing customer satisfaction, processing customer orders, and collaborating with other departments. The career requires extensive knowledge of the company’s products and policies. Additional qualifications include strong communication skills and experience with relevant computer software. This job does not require formal education, although some employers prefer those with an associate or bachelor’s degree.

What are some common challenges faced by Customer Service Administrators and how can they be managed effectively?

Customer Service Administrators often encounter challenges such as handling high volumes of inquiries, managing difficult customer interactions, and maintaining accurate records under tight deadlines. Staying organized and using customer relationship management (CRM) tools can help streamline workflows, while ongoing communication with team members ensures consistent service. Additionally, developing strong problem-solving skills and participating in regular training can make it easier to resolve complex issues efficiently and maintain a positive customer experience.

What are Customer Service Administrators?

Customer Service Administrators are professionals responsible for supporting customers by handling inquiries, resolving issues, and ensuring a smooth experience with a company’s products or services. They typically manage communication through phone, email, or chat, process orders, maintain customer records, and coordinate with other departments to resolve customer concerns. This role requires strong communication, problem-solving skills, and attention to detail. Customer Service Administrators play a key role in maintaining customer satisfaction and loyalty.
More about Customer Service Administrator jobs
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What job categories do people searching Customer Service Administrator jobs in Indiana look for? The top searched job categories for Customer Service Administrator jobs in Indiana are:
What are popular job titles related to Customer Service Administrator jobs in IN? For Customer Service Administrator jobs in IN, the most frequently searched job titles are:
Customer Service Administrator jobs near you
Infographic showing various Customer Service Administrator job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $42,220 per year, or $20.3 per hour.

Client Services Administrator - Leo, IN

Advisor Talent Solutions

Leo, IN

$40K - $70K/yr

Full-time

Medical, Retirement, PTO

Posted 2 days ago

Job description

Client Service Administrator
Are you looking for an opportunity to utilize superior client service skills and work one-on-one with client’s daily? If you enjoy developing long-term relationships, constantly challenging yourself, and providing superior administrative support, we would like to talk to you!
Our growing financial service firm, Runestad Financial Services, in Leo, IN is seeking to add a Client Service Administrator to our team! The ideal candidate for this role will be someone who has the desire to work in the financial industry long-term and contribute to the growth of our business.
Job Description:
The purpose of this position is to service the existing client base with all service requests including beneficiary changes/withdrawals, incoming client service calls, database management, and client appointment preparation including updating client account summaries for their review meetings, preparing the main advisor for his/her review meetings, and preparing issued accounts for delivery.
Key Skills:
  • Strong organizational skills
  • Excellent communication; written and verbal
  • Attention to detail and accuracy
  • Proactive management style and consistent follow-through
Minimum Requirements:
  • Bachelor’s Degree preferred
  • 2+ years working alongside a Financial Advisor in a fast-paced office environment, preferred
  • Experience with MS Office Suite and the ability to learn new software quickly
  • CRM experience

Responsibilities:
  • This Client Service Administrator will be expected to have consistent follow-through with all efforts, build relationships with prospects and clients, and help prepare the Advisor for client appointments. Other daily, weekly, and monthly tasks may include:
  • Receive incoming client service calls in a friendly manner
  • Complete each service request and resolve client issues
  • Input notes into CRM and keep updated
  • Coordinate and follow up on each client transfer
  • Review application prior to submission
  • Prepare client review summary for upcoming appointments
  • Maintain professional communication with clients and staff
  • Assist with client updates, reports, and mailings
  • Assist in setting client appointments

Salary:
$40,000-$70,000 BOE

Benefits:
  • Health Insurance
  • 401 K
  • PTO
Hours:
Monday - Friday: 8:00 am - 5:00 pm
Presented by Advisor Employee Services
Thank you for your interest in the Client Service Administrator role. Advisor Employee Services, a consulting firm located in Lenexa, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided https://aesplacement.com/. We are not a staffing firm, but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today

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