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Endpoint Administrator Jobs in Indiana (NOW HIRING)

Systems Support Analyst

Carmel, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Endpoint Administrator Associate, Microsoft 365 Administrator, Azure/Entra ID certifications, and/or Cisco certifications. Our Benefits: Health, Vision, Dental, 401K, ESOP, 100% Tuition Assistance, 4 ...

Systems Support Analyst

Carmel, IN

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Endpoint Administrator Associate, Microsoft 365 Administrator, Azure/Entra ID certifications, and/or Cisco certifications. Our Benefits: Health, Vision, Dental, 401K, ESOP, 100% Tuition Assistance, 4 ...

Endpoint Engineer

Indianapolis, IN · On-site

$40 - $50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Primary Responsibilities • Endpoint engineering ownership for Lenovo fleet • Driver and BIOS ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

Endpoint Engineer

Carmel, IN

$40 - $50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Primary Responsibilities • Endpoint engineering ownership for Lenovo fleet • Driver and BIOS ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

Endpoint Engineer

Carmel, IN

$40 - $50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Primary Responsibilities • Endpoint engineering ownership for Lenovo fleet • Driver and BIOS ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

Endpoint Engineer

Indianapolis, IN

$40 - $50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Primary Responsibilities • Endpoint engineering ownership for Lenovo fleet • Driver and BIOS ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

Infrastructure, Endpoint & Tier 3 Operations * Administer Microsoft Azure / Entra ID infrastructure, including user accounts, groups, conditional access policies, Intune, mobile device management ...

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Endpoint Administrator information

What challenges do endpoint administrators face when managing large fleets of devices, and how can they be addressed?

Endpoint Administrators often encounter challenges like ensuring consistent security updates, managing device compliance, and supporting a diverse range of hardware and operating systems. To address these, it's important to implement centralized management tools, automate patch deployment, and establish clear policies for device configuration. Regular communication with end-users and collaboration with IT security teams also help in proactively identifying and resolving issues, ensuring systems remain secure and efficient.

What skills and qualifications are needed to be an endpoint administrator?

To thrive as an Endpoint Administrator, you need strong knowledge of operating systems, endpoint security, and device management, often supported by a degree in IT or relevant certifications like CompTIA A+ or Microsoft Modern Desktop Administrator. Familiarity with endpoint management tools such as Microsoft Intune, SCCM, and antivirus/EDR platforms is typically required. Attention to detail, problem-solving abilities, and effective communication are valuable soft skills in this position. These skills and qualities are crucial for ensuring secure, efficient, and reliable endpoint operations across an organization.

What is the difference between Endpoint Administrator vs Network Administrator?

AspectEndpoint AdministratorNetwork Administrator
CredentialsCertifications like CompTIA Security+, Microsoft Certified: Modern Desktop AdministratorCertifications like Cisco CCNA, CompTIA Network+
Work EnvironmentFocus on managing endpoints such as desktops, laptops, mobile devicesFocus on managing network infrastructure like routers, switches, firewalls
Industry UsageCommon in organizations with extensive device management needsCommon in organizations with complex network infrastructure
Search/Comparison IntentOften compared for roles involving device security and managementOften compared for roles involving network security and connectivity

The Endpoint Administrator primarily manages and secures end-user devices like desktops and mobile devices, focusing on device security, updates, and configuration. In contrast, the Network Administrator oversees network infrastructure, ensuring connectivity, security, and performance of the organization's network. Both roles are essential in IT but serve different operational areas within an organization.

What is an endpoint administrator?

Endpoint Administrators are IT professionals responsible for managing and securing end-user devices such as laptops, desktops, mobile phones, and tablets within an organization. They ensure that these endpoints are properly configured, up-to-date with security patches, and compliant with company policies. Their duties often include deploying software, monitoring device health, troubleshooting issues, and protecting endpoints from cyber threats. Endpoint Administrators play a crucial role in maintaining the overall security and efficiency of an organization's IT infrastructure.

How much does an Endpoint Administrator make?

An Endpoint Administrator typically earns between $60,000 and $100,000 annually, depending on experience, certifications, and location. The role involves managing endpoint security, devices, and systems, often requiring knowledge of tools like SCCM or Intune.
Infographic showing various Endpoint Administrator job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Service Desk & Endpoint Technician II

SILAC Insurance Company

Carmel, IN • On-site

Full-time

Posted 5 days ago


Job description

Service Desk & Endpoint Technician II
Job Overview: The Service Desk Technician II provides advanced technical support to employees both on-site and remotely across all company locations by resolving technical incidents and managing endpoint-related services. This role leverages endpoint management, automation, and modern collaboration technologies to solve complex technical challenges while partnering with Infrastructure, Security, and Business Applications teams. The ideal candidate demonstrates excellent communication skills for all levels of business, advanced troubleshooting knowledge, proficiency with endpoint management tools, and effective use of automation and AI-assisted support tools where appropriate. This position is key to ensuring timely resolution of IT issues, minimizing business disruption, and contributing to continuous improvement of IT services.
Department Overview: The IT Operations department ensures the secure, reliable, and efficient delivery of technology services across the organization. Responsibilities include providing technical support, managing endpoint devices, maintaining the health and availability of enterprise systems, and coordinating the resolution of incidents and service requests. The department partners closely with Infrastructure, Cybersecurity, Business Applications, and other technology teams to deliver a consistent technology experience for employees in on-site, hybrid, and remote work environments across all company locations. Team members are expected to collaborate effectively, uphold service-level agreement (SLA) commitments, promote continuous service improvement, and enable employees to work securely and productively regardless of location.
Job Details
  • Serve as an escalation point for Level 1 Service Desk staff, providing advanced troubleshooting and resolution
  • Diagnose and resolve escalated incidents involving:
    • Operating system issues (Windows and macOS)
    • Application/software failures and configuration errors
    • Identity and access management user support, including MFA, SSO, and Entra ID
    • Advanced network connectivity issues
    • Endpoint management and provisioning
  • Participate In problem management and root cause analysis activities
  • Administer Mobile Device Management (MDM), endpoint management, compliance policies, and device lifecycle using platforms such as Microsoft Intune and Jamf
  • Support hybrid workforce technologies including Microsoft Teams Rooms, conferencing equipment, and collaboration platforms
  • Perform patch management, application packaging, endpoint compliance monitoring, and software deployment activities
  • Maintain accurate asset inventory, lifecycle records, software licensing information, and ITSM documentation
  • Mentor Level 1 staff and assist with endpoint troubleshooting techniques
  • Document and maintain technical documentation, knowledge articles, and standard operating procedures to improve first-contact resolution
  • Participate in IT projects including hardware refreshes, office technology deployments, and new software implementations
  • Collaborate with Infrastructure and Cybersecurity teams during incident response, vulnerability remediation, and endpoint security initiatives
  • Participate in weekly paid on-call rotation

Job Requirements
Required
  • Associate's degree in information technology or equivalent experience
  • 2-4 years of experience in a help desk or technical support role
  • Advanced knowledge of Windows, macOS, Microsoft 365, networking fundamentals, endpoint security, and enterprise troubleshooting
  • Experience administering Microsoft Intune, Jamf, Autopilot, or comparable endpoint management platforms
  • Experience supporting Microsoft 365 applications, Microsoft Teams, and collaboration technologies
  • Proficiency in using and managing workflow through ITSM platforms such as Jira Service Management, ServiceNow, or ZenDesk
  • Strong communication, problem-solving, and organizational skills

Desired
  • Bachelor's degree in information technology or related field
  • Relevant technical certifications such as CompTIA A+, CompTIA Network+, Microsoft Endpoint Administrator Associate, ITIL Foundation v4, and Jamf certifications
  • Experience handling escalations and mentoring junior team members
  • Experience with automation using PowerShell
  • Familiarity with scripting or automation tools to streamline IT support processes
  • Familiarity with patch management and enterprise security compliance