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Customer Service Administrator Jobs (NOW HIRING)

KIOTI Tractor

Customer Service Administrator

Wendell, NC · On-site

$14.50 - $19.50/hr

Customer Service Administrator Department: Chan​nel Inn​ovation Reports to: Dealer Development Supervisor Location: Wendell Position Status: Full-Time Status: Hourly, Non-Exempt Management Level:

Associa

Customer Service Administrator

Sun City, AZ · On-site

$18/hr

Customer Service Administrator Associa is looking for a Customer Service Administrator to join our team. The Customer Service Administrator is responsible for supporting customers, homeowners ...

Boston Battery LLC

Customer Service Administrator

Milford, MA · On-site

$19.50 - $26/hr

Interstate Batteries is hiring an energetic, relationship focused Customer Service Administrator to join our growing team in Milford, MA. This CSA position will be 100% onsite with the expected hours ...

Boston Battery

Customer Service Administrator

Milford, MA · On-site

$25 - $28/hr

Interstate Batteries is hiring an energetic, relationship focused Customer Service Administrator to join our growing team in Milford, MA. This CSA position will be 100% onsite with the expected hours ...

STI

Customer Service Administrator

$18.25 - $24.25/hr

Customer Service Administrator Location: REMOTE Duration: 12+ Months Minimum of a bachelor's degree in a related field, Strong customer service skills, Strong analytical skills, problem-solving ...

Associa

Customer Service Administrator

Sun City, AZ · On-site

$18/hr

The Customer Service Administrator is responsible for supporting customers, homeowners, vendors, and guests by addressing inquiries, resolving issues, and providing a positive experience across all ...

NIOX

Customer Service Administrator

Morrisville, NC · On-site

$16.50 - $22.25/hr

The Customer Service Administrator is responsible for providing administrative and operational support to Account Managers by ensuring the accurate and timely processing of customer orders. This role ...

NIOX

Customer Service Administrator

Morrisville, NC · On-site

$16.50 - $22.25/hr

The Customer Service Administrator is responsible for providing administrative and operational support to Account Managers by ensuring the accurate and timely processing of customer orders. This role ...

StandardAero

Customer Service Administrator

New London, NC · On-site

$17 - $22.50/hr

Customer Service Administrator Building an Aviation Career You're Proud Of Your work ties us all together, helping our teams function and operate. Experience opportunities to learn and be a part of ...

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Customer Service Administrator

Fresno, CA · On-site

$20 - $22/hr

Customer Service Admin PeopleReady of Fresno, CA is now hiring Customer Service Admins in Fresno, CA! Apply today and you could start as soon as this week. As a PeopleReady associate you'll benefit ...

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Richemont

Customer Service Administrator

Fort Worth, TX · On-site

$17 - $22.75/hr

Customer Service Administrator - Richemont | Fort Worth, TX Role Overview The Customer Service Administrator is responsible for the overall registration of time pieces, jewelry, and premium ...

ZIEHL-ABEGG

Customer Service Administrator

Winston Salem, NC · On-site

$16.50 - $22/hr

The Customer Service Administrator is responsible for the commercial handling of customer complaints and the coordination of service-related administrative processes. This includes managing the North ...

Addison Group

Customer Service Administrator

Apex, NC · On-site

$13.50 - $18.25/hr

Customer Service Administrator Location: Apex, NC Pay: 65-75k Hybrid flexibility after training Benefits: Eligible for Dental, Vision, Medical, 401(k) We're seeking an experienced Customer Service ...

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Customer Service Administrator information

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How much do customer service administrator jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for customer service administrator in the United States is $21.33, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is a customer service administrator?

A customer service administrator oversees the customer service department of an organization. It is their job to monitor accounts, maintain the needs of representatives, and assist with interactions as related specifically to customer service. Typical duties include analyzing customer satisfaction, processing customer orders, and collaborating with other departments. The career requires extensive knowledge of the company’s products and policies. Additional qualifications include strong communication skills and experience with relevant computer software. This job does not require formal education, although some employers prefer those with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer service administrator, and why are they important?

To thrive as a Customer Service Administrator, you need strong communication abilities, organizational skills, and a background in customer relations, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center systems, and office productivity tools like Microsoft Office is typically required. Problem-solving, patience, and a positive attitude are standout soft skills for managing inquiries and resolving issues effectively. These competencies are crucial for ensuring customer satisfaction, maintaining efficient operations, and supporting the company's reputation.

What are some common challenges faced by customer service administrators and how can they be managed effectively?

Customer Service Administrators often encounter challenges such as handling high volumes of inquiries, managing difficult customer interactions, and maintaining accurate records under tight deadlines. Staying organized and using customer relationship management (CRM) tools can help streamline workflows, while ongoing communication with team members ensures consistent service. Additionally, developing strong problem-solving skills and participating in regular training can make it easier to resolve complex issues efficiently and maintain a positive customer experience.

What qualifications do I need to be a customer service administrator?

A customer service administrator typically needs a high school diploma or equivalent; some roles may prefer or require post-secondary education or relevant certifications. Strong communication, organizational skills, and proficiency with customer management software are important. Prior experience in customer service or administrative roles can be beneficial.
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Customer Service Administrator jobs near you
Infographic showing various Customer Service Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $44,369 per year, or $21.3 per hour.

Customer Service Administrator

Wendell, NC • On-site

KIOTI Tractor
See more jobs at KIOTI Tractorexternal

$14.50 - $19.50/hr

Full-time

Posted 4 days ago

Job description

 

Customer Service Administrator

 

Department:

Chan​nel Inn​ovation

Reports to:

Dealer Development Supervisor

Location:

Wendell

Position Status:

Full-Time

Status:

Hourly, Non-Exempt

Management Level:

Non-Management

 

JOB SUMMARY

KIOTI Tractor, a leader in the design and manufacture of compact tractors, utility vehicles, turf care, and compact construction equipment, is seeking a Customer Service Administrator to join our team onsite in Wendell, NC. The Customer Service Administrator (CSA) provides a high level of customer service to KIOTI personnel, KIOTI prospects and KIOTI dealers. The CSA will be expected to manage the dealer line and follow up with the transfer calls helping dealers with their inquiries. In addition, the CSA will help with Dealer Prospects and follow-up with Territory Sales Managers (TSM) and prospective Dealers. The CSR will be required to obtain

documents and information to complete the application and approval process.

 

KEY RESPONSIBILITIES OF JOB

  • Be able to effectively communicate by phone, email, and other written communication.
  • Maintain a professional, positive manner when communicating with customers, dealer prospects, territory sales managers and dealers via phone, email, etc.
  • Have administrative skills and able to manage time efficiently.
  • Maintain knowledge of dealer development recruitment and application processes, forms and legal agreements
  • Determine the quickest, most effective way to obtain required information and documents.
  • Work with the Dealer development team and other departments to find solutions to resolve applications and approval questions.
  • Work with our financial institution on dealer applications and follow-ups.
  • Draft professional correspondence to dealer prospects, territory sales managers and dealers.
  • Maintain a dealer prospect log with the TSMs and with the financial institution.
  • Other administrative duties as required.

 

EDUCATIONAL AND PHYSICAL REQUIREMENTS

  • High School diploma or equivalent required. Associate degree preferred, or 5+ years’ customer service experience.
  • Professional written and verbal communication skills.
  • Ability to learn industry terms quickly with an aptitude for referencing mechanical information.
  • Excellent interpersonal and customer service skills.
  • Have administrative skills and able to coordinate various tasks assign to them.
  • Strong time-management, analytical, and problem-solving skills.
  • Must be a self-starter and able to work independently with minimal supervision.
  • Strong multitasking and organizational capabilities.
  • Proficiency with Microsoft Office applications (Word, Outlook, Excel, PowerPoint) required.
  • Working experience with database applications and data entry.

Apply