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Customer Service Administrator Jobs (NOW HIRING)

Associa

Customer Service Administrator

Sun City, AZ · On-site

$18/hr

Customer Service Administrator Associa is looking for a Customer Service Administrator to join our team. The Customer Service Administrator is responsible for supporting customers, homeowners ...

Boston Battery

Customer Service Administrator

Milford, MA · On-site

$25 - $28/hr

Interstate Batteries is hiring an energetic, relationship focused Customer Service Administrator to join our growing team in Milford, MA. This CSA position will be 100% onsite with the expected hours ...

Boston Battery

Customer Service Administrator

Milford, MA · On-site

$25 - $28/hr

Interstate Batteries is hiring an energetic, relationship focused Customer Service Administrator to join our growing team in Milford, MA. This CSA position will be 100% onsite with the expected hours ...

Boston Battery LLC

Customer Service Administrator

Milford, MA · On-site

$19.50 - $26/hr

Interstate Batteries is hiring an energetic, relationship focused Customer Service Administrator to join our growing team in Milford, MA. This CSA position will be 100% onsite with the expected hours ...

Randstad

Customer Service Administrator

Tulsa, OK · On-site

$22 - $23/hr

Customer Service Administrator Pay Rate: $23.00 / hour - W2 - paid weekly Role Type: Full-time hours | Onsite Are you an organized, detail-oriented professional who thrives in a dynamic environment?

STI

Customer Service Administrator

$18.25 - $24.25/hr

Customer Service Administrator Location: REMOTE Duration: 12+ Months Minimum of a bachelor's degree in a related field, Strong customer service skills, Strong analytical skills, problem-solving ...

Associa

Customer Service Administrator

Sun City, AZ · On-site

$18/hr

The Customer Service Administrator is responsible for supporting customers, homeowners, vendors, and guests by addressing inquiries, resolving issues, and providing a positive experience across all ...

Richemont

Customer Service Administrator

Fort Worth, TX · On-site

$17 - $22.75/hr

Customer Service Administrator - Richemont | Fort Worth, TX Role Overview The Customer Service Administrator is responsible for the overall registration of time pieces, jewelry, and premium ...

Richemont

Customer Service Administrator

Fort Worth, TX · On-site

$17 - $22.75/hr

Customer Service Administrator - Richemont | Fort Worth, TX Role Overview The Customer Service Administrator is responsible for the overall registration of time pieces, jewelry, and premium ...

ZIEHL-ABEGG

Customer Service Administrator

Winston Salem, NC · On-site

$16.50 - $22/hr

The Customer Service Administrator is responsible for the commercial handling of customer complaints and the coordination of service-related administrative processes. This includes managing the North ...

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Customer Service Administrator information

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How much do customer service administrator jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service administrator in the United States is $21.33, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service administrator, and why are they important?

To thrive as a Customer Service Administrator, you need strong communication abilities, organizational skills, and a background in customer relations, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center systems, and office productivity tools like Microsoft Office is typically required. Problem-solving, patience, and a positive attitude are standout soft skills for managing inquiries and resolving issues effectively. These competencies are crucial for ensuring customer satisfaction, maintaining efficient operations, and supporting the company's reputation.

What is a customer service administrator?

A customer service administrator oversees the customer service department of an organization. It is their job to monitor accounts, maintain the needs of representatives, and assist with interactions as related specifically to customer service. Typical duties include analyzing customer satisfaction, processing customer orders, and collaborating with other departments. The career requires extensive knowledge of the company’s products and policies. Additional qualifications include strong communication skills and experience with relevant computer software. This job does not require formal education, although some employers prefer those with an associate or bachelor’s degree.

What are some common challenges faced by customer service administrators and how can they be managed effectively?

Customer Service Administrators often encounter challenges such as handling high volumes of inquiries, managing difficult customer interactions, and maintaining accurate records under tight deadlines. Staying organized and using customer relationship management (CRM) tools can help streamline workflows, while ongoing communication with team members ensures consistent service. Additionally, developing strong problem-solving skills and participating in regular training can make it easier to resolve complex issues efficiently and maintain a positive customer experience.
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What states have the most Customer Service Administrator jobs? States with the most job openings for Customer Service Administrator jobs include:
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Customer Service Administrator jobs near you
Infographic showing various Customer Service Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,369 per year, or $21.3 per hour.

Customer Service Administrator

Associa

Sun City, AZ • On-site

$18/hr

Other

Medical, Dental, Vision, Retirement

Posted 7 days ago

Associa rating

7.2

Company rating: 7.2 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

105th of 251 rated facilities management

Job description

Customer Service Administrator

Associa is looking for a Customer Service Administrator to join our team. The Customer Service Administrator is responsible for supporting customers, homeowners, vendors, and guests by addressing inquiries, resolving issues, and providing a positive experience across all communication channels. This includes assistance over the phone, via email, and in person. In this role, you will also support general office operations by completing administrative tasks and contributing to various projects as needed. Success in this position requires a service-oriented mindset, strong communication skills, and a friendly, approachable demeanor. The ideal candidate is professional, organized, and committed to delivering exceptional customer service.

Duties and Responsibilities:

  • Receive and respond to incoming calls from homeowners, Board members, and vendors, ensuring all requests are followed through to completion.
  • Serve as the first point of contact for customers visiting the office, providing exceptional service and support.
  • Apply conflict-resolution techniques to effectively address and resolve customer issues.
  • Assess customer needs and translate them into appropriate solutions.
  • Provide general office support by processing print jobs, scanning, faxing, and related tasks.
  • Organize and prepare correspondence related to association business.
  • Provide reception coverage as needed.
  • Perform other duties as assigned.

What do we offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated a Great Place to Work for nine consecutive years, and many of our locations are awarded as Best and Brightest.

Compensation:

$18.00/hr; direct experience is highly considered.

Location:

17220 N Boswell Blvd., #140 Sun City, AZ 85373

Requirements:

  • Customer-focused mindset with a strong commitment to delivering high-quality service.
  • Ability to communicate clearly, professionally, and effectively via phone, email, and in person.
  • Proficiency in operating general office equipment (e.g., copier, fax machine, phone systems).
  • Proficient in Microsoft Office applications, including Word, Excel, and Outlook.
  • Strong attention to detail with excellent organizational and time-management skills.
  • Ability to maintain confidentiality and exercise discretion in all duties and responsibilities.
  • Self-motivated, proactive, detail-oriented, and able to work both independently and as part of a team.
  • Ability to work effectively with others in person and in group settings.
  • Strong ability to prioritize tasks, manage time, and meet deadlines.
  • Ability to interpret verbal and written instructions at a proficient level

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

What Associa employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Associa

Sourced by ZipRecruiter

With more than 180 branch offices across North America, Associa delivers unsurpassed management and lifestyle services to nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise and trailblazing innovation. For more than 40 years, Associa has provided solutions designed to help communities achieve their vision.

Industry

Real estate

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1979

Social media

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