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Customer Service Administrator Jobs (NOW HIRING)

STI

Customer Service Administrator

$18.25 - $24.25/hr

Customer Service Administrator Location: REMOTE Duration: 12+ Months Minimum of a bachelor's degree in a related field, Strong customer service skills, Strong analytical skills, problem-solving ...

STI

Customer Service Administrator

$18.25 - $24.25/hr

Customer Service Administrator Location: REMOTE Duration: 12+ Months Minimum of a bachelor's degree in a related field, Strong customer service skills, Strong analytical skills, problem-solving ...

Sanmina

Customer Service Administrator

El Paso, TX · On-site

$16 - $21.50/hr

Customer Service Administrator Job Responsibilities: * Interacts with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.

Sanmina-SCI

Customer Service Administrator

El Paso, TX · On-site

$16 - $21.50/hr

Customer Service Administrator Job Responsibilities: * Interacts with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.

Crane Co.

Customer Service Administrator I

Lynnwood, WA · On-site

$19.50 - $26.25/hr

Customer Service Administrator I Crane Aerospace and Electronics has an exciting opportunity for a Customer Service Administrator I at our Lynnwood, WA location. This is an on-site position. Crane ...

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Ametek

Customer Service Administrator

Pittsburgh, PA · On-site

$17.25 - $23/hr

POSITION SUMMARY The Customer Service Administrator has a critical role within the Process Instruments manufacturing team. This role is responsible for processing incoming orders, entering the demand ...

SENECA FOODS

Customer Service Administrator

Janesville, WI

$16.25 - $21.75/hr

Seneca Foods in Janesville, WI is currently seeking a Customer Service Administrator to join our team. Reponsibilities: * Sales Order review and processing. * Investigate Sales Order status and ...

Ametek

Customer Service Administrator

Pittsburgh, PA · On-site

$17.25 - $23/hr

POSITION SUMMARY The Customer Service Administrator has a critical role within the Process Instruments manufacturing team. This role is responsible for processing incoming orders, entering the demand ...

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Customer Service Administrator information

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How much do customer service administrator jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for customer service administrator in the United States is $21.33, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Administrator, and why are they important?

To thrive as a Customer Service Administrator, you need strong communication abilities, organizational skills, and a background in customer relations, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center systems, and office productivity tools like Microsoft Office is typically required. Problem-solving, patience, and a positive attitude are standout soft skills for managing inquiries and resolving issues effectively. These competencies are crucial for ensuring customer satisfaction, maintaining efficient operations, and supporting the company's reputation.

What does a customer service admin do?

A customer service administrator manages customer inquiries, processes orders, maintains records, and supports communication between customers and the company. They often use customer relationship management (CRM) software and require strong communication and organizational skills. The role typically involves handling complaints, providing product or service information, and ensuring customer satisfaction.

What is the highest paid customer service job?

The highest paid customer service roles are often in managerial or executive positions, such as Customer Service Director or Vice President of Customer Experience, with salaries exceeding six figures. These roles typically require extensive experience, leadership skills, and knowledge of customer service strategies and tools.

What is the role of a customer administrator?

A customer service administrator manages customer accounts, handles inquiries, processes orders, and maintains communication between customers and the company. They often use customer relationship management (CRM) software and require strong communication and organizational skills to ensure customer satisfaction and efficient service delivery.

What Is a Customer Service Administrator?

A customer service administrator oversees the customer service department of an organization. It is their job to monitor accounts, maintain the needs of representatives, and assist with interactions as related specifically to customer service. Typical duties include analyzing customer satisfaction, processing customer orders, and collaborating with other departments. The career requires extensive knowledge of the company’s products and policies. Additional qualifications include strong communication skills and experience with relevant computer software. This job does not require formal education, although some employers prefer those with an associate or bachelor’s degree.

What are the 5 P's of customer service?

The 5 P's of customer service are Product, Price, Place, Promotion, and People. For a Customer Service Administrator, understanding these elements helps in addressing customer needs effectively and ensuring a positive experience. Focusing on People, including communication skills and empathy, is especially important in customer interactions.

What are some common challenges faced by Customer Service Administrators and how can they be managed effectively?

Customer Service Administrators often encounter challenges such as handling high volumes of inquiries, managing difficult customer interactions, and maintaining accurate records under tight deadlines. Staying organized and using customer relationship management (CRM) tools can help streamline workflows, while ongoing communication with team members ensures consistent service. Additionally, developing strong problem-solving skills and participating in regular training can make it easier to resolve complex issues efficiently and maintain a positive customer experience.

What are Customer Service Administrators?

Customer Service Administrators are professionals responsible for supporting customers by handling inquiries, resolving issues, and ensuring a smooth experience with a company’s products or services. They typically manage communication through phone, email, or chat, process orders, maintain customer records, and coordinate with other departments to resolve customer concerns. This role requires strong communication, problem-solving skills, and attention to detail. Customer Service Administrators play a key role in maintaining customer satisfaction and loyalty.
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What states have the most Customer Service Administrator jobs? States with the most job openings for Customer Service Administrator jobs include:
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Customer Service Administrator jobs near you
Infographic showing various Customer Service Administrator job openings in the United States as of June 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $44,369 per year, or $21.3 per hour.
Customer Service Administrator

Customer Service Administrator

Sotera Health

Los Angeles, CA • On-site

$49K - $71K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Key responsibilities

  • Communicates directly with customers and performs all responsibilities necessary to ensure customer satisfaction.

  • Prepares various computer reports for both customers and internal use.

  • Prepares customer invoices, creates purchase orders, obtains signatures, records for payment, and follows up if not paid.

Job description

The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company's unwavering commitment to its mission, Safeguarding Global Health.

Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year.

Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 9 of the top 10 pharmaceutical companies.

Customer Service Administrator

Reporting to the Customer Service Supervisor or General Manager, the Customer Service Administrator communicates directly with customers and performs all responsibilities necessary to ensure customer satisfaction. Prepares various computer reports for both customer and internal use. Completes various forms and logs and forwards to Corporate.

Responsibilities

  • Communicates directly with customers and performs all responsibilities necessary to ensure customer satisfaction.
  • Prepares various computer reports for both customers and internal use.
  • Prepares customer invoices.
  • Creates purchase orders, obtains signatures, records for payment, and follows up if not paid.
  • Maintains various logs and reports (i.e., quarterly billings reports), and forwards to Corporate.
  • Orders office and production supplies.
  • Maintains customer records and files.
  • Assists with other tasks as assigned by Supervisor.

Qualifications

  • High School Diploma or GED.
  • Six (6) months to one (1) year of general office experience.
  • Must be proficient using word processing and spreadsheet applications.
  • Previous Customer Service experience a plus.
  • Must be able to read, write and speak fluent English.
  • Must possess strong communication skills.
  • Must be accurate and detail oriented.
  • Must be able to lift a minimum of 30 pounds.

Pay & Benefits

$49,500 - $71,500 per year; depending on experience. This position pays at an hourly rate.

Sotera Health offers a competitive benefits package that includes:

  • Medical, Rx, Dental, Vision, Disability, Life Insurance, Health Savings and Flexible Spending Accounts
  • 401(k) program with Company match that immediately vests
  • Paid holidays, vacation and sick time
  • Free financial planning assistance
  • Paid parental leave
  • Education assistance
  • Voluntary benefits including Critical Illness, Accident, Hospital Indemnity and Pet Insurance
  • Employee Assistance Program (EAP)

Special Requirements

  • Experience with a company using EO sterilization of products is desirable
  • Must be medically approved for respirator use
  • Must be able to tolerate exposure to high temperatures and high humidity (120F and 60% RH for 20 minutes)

Training Required

  • Must complete all required training for a "Customer Service Administrator" outlined in the training manual."

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Sterigenics U.S. LLC takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

VEVRAA Federal Contractor

Sotera Health goes to market through its three best-in-class businesses - Sterigenics, Nordion and Nelson Labs. Sterigenics is a leading global provider of outsourced terminal sterilization and irradiation services for the medical device, pharmaceutical, food safety and advanced applications markets. Nordion is the leading global provider of Co-60 and gamma irradiators, which are key components to the gamma sterilization process. Nelson Labs is a global leader in outsourced microbiological and analytical chemistry testing and advisory services for the medical device and pharmaceutical industries.

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