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Lifeworks Services
Lifeworks Services

61 Lifeworks Services Customer Service Administrator Jobs Hiring Near You

JACKSONVILLE AVIATION AUTHORITY

$28.58 - $36.99/hr

Respond to inquiries regarding airport facilities and services; prepare professional accurate, and ... Administer the Customer Comment Management System (JAAACTIONLINE, mobile app surveys emails and ...

Penske

Customer Service Administrator

Reading, PA · On-site

$17 - $22.75/hr

A Penske Customer Service Administrator provides vehicle preventative maintenance scheduling ... services to help companies and people move forward. With headquarters in Reading, PA, Penske and ...

Protos Security

Customer Service Administrator

Roanoke, VA · On-site

$20.14 - $25.89/hr

Roanoke VA, On-Site Company Overview Protos Security, a subsidiary of Security Services Holdings ... Ensures the delivery of high-quality customer service through regular direct contact with clients ...

Magna

Customer Service Administrator

Guelph, ON · On-site

CA$60K - CA$80K/yr

Previous experience in a customer service/administrative role preferred * Previous experience with Mapics (or similar system) and Microsoft Excel required * Previous experience with Chrysler CMS or ...

YKK AP America

CUSTOMER SERVICE ADMINISTRATOR

Coppell, TX

$16.50 - $22/hr

Identify opportunities to recommend additional products or services that meet customer needs. * Identify and resolve order errors proactively to prevent delays, returns, or rework * Review and ...

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Infographic showing various Customer Service Administrator job openings at Lifeworks Services in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 71% Physical, 5% Hybrid, and 24% Remote job distribution.

Customer Service Administrator

ZIEHL-ABEGG SE

Winston Salem, NC • On-site

$16.50 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

With over 100 years' accumulated experience, ZIEHL-ABEGG is the world leading fan and motor manufacturer. We are the proven leader in the fan and ventilation market, providing innovative and energy efficient solutions to our business partners and customers.
The Customer Service Administrator is responsible for the commercial handling of customer complaints and the coordination of service-related administrative processes. This includes managing the North American RMA process, issuing quotes and invoices, tracking complaint data, and supporting internal teams with documentation and communication. The role ensures that all commercial aspects of the complaint and service process are handled efficiently, accurately, and in compliance with internal procedures.
Customer Service Administrator
Your main responsibilities will be:
Complaint Intake & Documentation

  • Verify completeness of complaint documentation and request missing information.
  • Register complaints in QSYS and CRM systems.
  • Respond to customer complaints within 24 hours of receipt.
RMA & Service Process Coordination
  • Manage the North American RMA process from intake to closure.
  • Monitor, track, and report on incoming and outgoing RMAs.
  • Organize RMA data for service trips and coordinate with logistics.
Quoting, Invoicing & Reporting
  • Generate quotes for repairs and issue invoices for return shipments.
  • Create ProForma invoices for service-related items.
  • Arranging pickups for items being returned to ZAUS
  • Responsible for all billing to ZASE for service-related costs.
  • Generate monthly Q-Cost reports related to service activities.
Customer & Internal Communication
  • Communicate with customers via phone, email, and other tools.
  • Provide regular updates on complaint status and outcomes, including RMA, RCA, and 8D updates.
  • Coordinate with Service Technicians, Quality, R&D teams, A/R, SALES. Project engineering, Logistics, sales support, and sales order team
Complaint Evaluation & Closure
  • Track root cause analysis and complaint trends in Complaint Management Software.
  • Assist in product failure analysis documentation for customer communication.
  • Finalize complaints by uploading findings and closing financial records.
Training & Support
  • Train new employees on complaint handling and system usage.
  • Perform other duties as assigned.
Job Requirements:
  • Ability to sit and work at a computer for extended periods.
  • Ability to work independently and as part of a team.
  • Flexibility to adapt to changing priorities and workloads.
  • Authorized to work for any employer in the United States.
  • Valid driver's license and passport
We offer:
  • Tuition Reimbursement Program- We encourage team members to continue their education to support their current or future work.
  • We offer a comprehensive benefits package including Health, Dental and Vision options.
  • Company-paid Life insurance, Short and Long-Term Disability insurance, and Parental leave.
  • 401(k) retirement account with a generous company match
  • Phenomenal work life balance offering twenty (20) days of Paid Time Off (PTO) per calendar year.
  • Holidays totaling eleven days (11) per calendar year including a floating holiday of employee's choice.
  • Career advancement and training opportunities
  • We welcome candidates from all backgrounds and are dedicated to providing an inclusive environment where everyone feels valued and supported.
  • EEO compliant employer

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