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Lifeworks Services
Lifeworks Services

64 Lifeworks Services Case Manager Jobs Hiring Near You

Lifeworks

Disability Assistant

Columbus, OH · Remote

Update claim notes with appropriate claim and certification information. * Assist Case Managers and ... service roles where you've managed multiple tasks and interacted with diverse customers). * High ...

Lifeworks

Disability Assistant

Columbus, OH · Remote

Assists Case Managers and Nurse Consultants as needed * Will follow all processes as laid out in ... The ideal candidate has 2 years of call center customer service experience * High School Diploma

Lifeworks, Inc.

Case Manager (825)

Westwood, MA · On-site

$50K/hr

Lifeworks is hiring a full time Case Manager to work with Individuals with ID/DD. We are a nonprofit human service agency that provides adults with developmental disabilities the opportunity to live ...

Lifeworks, Inc.

Case Manager (866)

Westwood, MA · On-site

$50K/hr

Lifeworks is hiring a full time Case Manager to work with Individuals with ID/DD. We are a nonprofit human service agency that provides adults with developmental disabilities the opportunity to live ...

Lifeworks, Inc.

Case Manager (862)

West Roxbury, MA · On-site

$50K/yr

Lifeworks is hiring a full time Case Manager to work with Individuals with ID/DD in one of our Residential Programs. We are a nonprofit human service agency that provides adults with developmental ...

JusticeWorks

Family Services Case Manager

Denver, CO · On-site

$22 - $24/hr

FAMILY SERVICES CASE MANAGER Family Resource Specialist Location: Denver County, CO Pay Range: $22-$24/hourly Availability: Full time with evenings and weekends required KidsFirst! In everything we ...

Sulzbacher

Integrated Services Case Manager

Jacksonville, FL · On-site

$18.50 - $24/hr

Integrated Services Case Manager Department: Health Services Reports To: MHOP Manager FLSA Status: Non-exempt Hours: Full-Time SUMMARY: The primary role of the Integrated Services Case Manager is to ...

JusticeWorks

Family Services Case Manager

Denver, CO · On-site

$22 - $24/hr

FAMILY SERVICES CASE MANAGER Family Resource Specialist Location: Denver County, CO Pay Range: $22-$24/hourly Availability: Full time with evenings and weekends required KidsFirst! In everything we ...

Lifeworks, Inc.

IHS Case Manager (502)

Norwood, MA · On-site

$50K/yr

Lifeworks is hiring a IHS Case Manager to work with Individuals with ID/DD. We are a nonprofit human service agency that provides adults with developmental disabilities with the opportunity to live ...

JusticeWorks

Child Services Case Manager

Longmont, CO

$22 - $24/hr

CHILD SERVICES CASE MANAGER Part-Time / Hourly / JusticeWorks Make a difference for youth and families in your community. Schedule: Part-time with some evenings/weekends Location: Boulder County, CO ...

Lifeworks, Inc.

Case Manager (854)

Westwood, MA · On-site

$50K/hr

Lifeworks is hiring a full time Case Manager to work with Individuals with ID/DD. We are a nonprofit human service agency that provides adults with developmental disabilities the opportunity to live ...

Lifeworks, Inc.

Case Manager (336)

Norwood, MA

$48K/yr

Lifeworks is hiring a full time Case Manager to work with Individuals with ID/DD. We are a nonprofit human service agency that provides adults with developmental disabilities the opportunity to live ...

Lifeworks Services

Payroll Specialist

Richfield, MN · Hybrid

$24.30 - $27.30/hr

Lifeworks Services - Richfield, MN (Hybrid) Compensation: $24.30 to $27.30 per hour Bonus Eligible ... Work independently with excellent time management and prioritization skills. * Collaborate ...

Lifeworks, Inc.

Case Manager (878)

Westwood, MA · On-site

$50K/hr

Lifeworks is hiring a full time Case Manager to work with Individuals with ID/DD. We are a nonprofit human service agency that provides adults with developmental disabilities the opportunity to live ...

JusticeWorks

Child Services Case Manager

Longmont, CO · On-site

$22 - $24/hr

CHILD SERVICES CASE MANAGER Part-Time / Hourly / JusticeWorks Make a difference for youth and families in your community. Schedule: Part-time with some evenings/weekends Location: Boulder County, CO ...

Lifeworks Services Inc

Payroll Specialist

Richfield, MN · On-site

$24.30 - $27.30/hr

Lifeworks Services - Richfield, MN (Hybrid) Compensation: $24.30 to $27.30 per hour Bonus Eligible ... Work independently with excellent time management and prioritization skills. * Collaborate ...

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Lifeworks Services Jobs Information

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Infographic showing various Case Manager job openings at Lifeworks Services in the United States as of July 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 70% Physical, 3% Hybrid, and 27% Remote job distribution.
Disability Assistant

Disability Assistant

Lifeworks

Columbus, OH • Remote

Full-time

Posted 8 days ago

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Employees can be absent from work for a variety of reasons: casual absence, work-related illness and/or injury, or health issues requiring the employee to be away from the work place for an extended period. Our absence management program helps employers strategically manage those absences-focusing on reducing overall costs, realizing administrative efficiency, and enhancing support for employees and employers. All with the goal of returning employees to health and productivity.
Join a tight-knit team of dedicated professionals who manage absence claims for thousands of employees. Our team has deep expertise and we pride ourselves on open, honest communication and supporting each other through a fast-paced environment. You'll be supporting our expanding US line of business, where we're building a growing team committed to high quality standards.
By processing claims quickly and accurately, you'll help employees navigate a difficult time-when they're managing health issues or family needs. Your work directly reduces their stress and gets them the support they need faster.
The role of the Disability Assistant is to communicate with claimants and clients as it relates to initiating a claim or the status of a claim; to ensure claim documents are processed when received and to send out all documentation for claims in a timely manner; and to follow the initial claims process procedures for claims received.What you'll do:

  • Answer incoming calls from claimants and employees to assist with leave of absence applications, short-term disability reporting, and claim status inquiries.

  • Work in a fast-paced environment where you'll juggle multiple tasks-answering calls, processing documents, and updating case notes-while maintaining accuracy and meeting tight timeframes.

  • Process incoming documents and reviews FMLA and STD documents received to determine if all necessary information has been provided to proceed with claim assignment/processing.

  • Inform claimants of documentation required to process claims, required timeframes, and claims status either by phone, written correspondence, and/or claims system when inquiry is received.

  • Update claim notes with appropriate claim and certification information.

  • Assist Case Managers and Nurse Consultants as needed.

  • Follow all processes as laid out in the Standard Operating Procedures (SOPs), and/or as detailed in training/meetings.

  • Other projects and tasks as assigned.

What you bring:

  • 2+ years of customer-facing experience (call center, retail, or similar fast-paced customer service roles where you've managed multiple tasks and interacted with diverse customers).

  • High School Diploma.

  • Strong interpersonal and helping skills along with assessment and problem-solving skills.

  • Excellent computer skills and the ability to work primarily online in a paperless environment.

  • Reliable high-speed internet connection and a quiet home workspace. You'll need to pass an internet speed test as part of our onboarding process.

Nice to Haves:

  • 2+ years experience in Human Resources, Disability management, and/or FMLA administration.

  • Familiarity with absence management systems.

  • Associate's Degree.

A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

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