Boise, ID · On-site
AMG & Associates, Inc. is a leading contract management company that provides high-quality services ... As the Service Delivery Manager, you will be responsible for overseeing the delivery of services to ...
Boise, ID · On-site
AMG & Associates, Inc. is a leading contract management company that provides high-quality services ... As the Service Delivery Manager, you will be responsible for overseeing the delivery of services to ...
Jersey City, NJ · On-site
Ensure services are delivered in line with contractual commitments, SLAs, and performance targets ... Manage escalations and ensure timely resolution 3. Governance & Performance Management * Support ...
Jersey City, NJ · On-site
Ensure services are delivered in line with contractual commitments, SLAs, and performance targets ... Manage escalations and ensure timely resolution 3. Governance & Performance Management * Support ...
Edmonton, AB · On-site
CA$75K - CA$85K/yr
As the Service Delivery Manager, you'll lead a high-performing team providing consistent service ... services that truly make a difference. From shaping a positive, inclusive culture to driving ...
New
Edmonton, AB · On-site
CA$75K - CA$85K/yr
As the Service Delivery Manager, you'll lead a high-performing team providing consistent service ... services that truly make a difference. From shaping a positive, inclusive culture to driving ...
New
Kennesaw, GA · On-site
... . The Service Delivery Manager will provide monthly reports to the customers that summarize all incidents, changes, trends, etc., from the previous month. Further, the Manager will conduct monthly ...
Kennesaw, GA · On-site
... . The Service Delivery Manager will provide monthly reports to the customers that summarize all incidents, changes, trends, etc., from the previous month. Further, the Manager will conduct monthly ...
$120K - $153K/yr
About This Job The Service Delivery Manager is a strategic operational leader within Verdant ... Financial services or regulated industry experience preferred Preferred: * Experience in a bank or ...
$120K - $153K/yr
About This Job The Service Delivery Manager is a strategic operational leader within Verdant ... Financial services or regulated industry experience preferred Preferred: * Experience in a bank or ...
Boise, ID · On-site
Service Delivery Managers are responsible for establishing, maintaining, and managing strong ... Working knowledge of financial services and investment accounting. * Working knowledge of ...
Boise, ID · On-site
Service Delivery Managers are responsible for establishing, maintaining, and managing strong ... Working knowledge of financial services and investment accounting. * Working knowledge of ...
As a Service Delivery Manager, you will serve as a trusted advisor and domain expert for a ... This drives our desire to deliver high-quality products and services to help higher education ...
Quick apply
As a Service Delivery Manager, you will serve as a trusted advisor and domain expert for a ... This drives our desire to deliver high-quality products and services to help higher education ...
Service Delivery Manager (SDM) Location: Markham, Ontario, Canada (Hybrid) Duration: Long Term Contract Role Overview: * We are seeking an experienced Service Delivery Manager (SDM) for a ...
Service Delivery Manager (SDM) Location: Markham, Ontario, Canada (Hybrid) Duration: Long Term Contract Role Overview: * We are seeking an experienced Service Delivery Manager (SDM) for a ...
The ideal candidate will manage AWS managed services delivery, ensure SLA compliance, lead cloud operations, coordinate cross-functional teams, and drive continuous service improvements for ...
The ideal candidate will manage AWS managed services delivery, ensure SLA compliance, lead cloud operations, coordinate cross-functional teams, and drive continuous service improvements for ...
The Service Delivery Manager (SDM) is the single point of accountability and customer success ... The SDM is responsible for ensuring that services delivered by Global Services consistently achieve ...
The Service Delivery Manager (SDM) is the single point of accountability and customer success ... The SDM is responsible for ensuring that services delivered by Global Services consistently achieve ...
Chicago, IL · On-site
$103K - $242K/yr
At Capgemini Engineering, the world leader in engineering services, we bring together a global team ... About the job you're considering The Service Delivery Manager (SDM) is responsible for end-to-end ...
Chicago, IL · On-site
$103K - $242K/yr
At Capgemini Engineering, the world leader in engineering services, we bring together a global team ... About the job you're considering The Service Delivery Manager (SDM) is responsible for end-to-end ...
Ensure services meet or exceed defined SLAs, SLOs, availability targets, and customer expectations ... Manage stakeholder expectations and ensure alignment between service delivery and business ...
Ensure services meet or exceed defined SLAs, SLOs, availability targets, and customer expectations ... Manage stakeholder expectations and ensure alignment between service delivery and business ...
Chicago, IL · On-site
$85K - $120K/yr
You will be critical to our client retention while utilizing your financial services and strong ... Manages delivery metrics. * Provides guidance and mentorship to analysts. * Providing training to ...
Chicago, IL · On-site
$85K - $120K/yr
You will be critical to our client retention while utilizing your financial services and strong ... Manages delivery metrics. * Provides guidance and mentorship to analysts. * Providing training to ...
$220K - $250K/yr
... management skills. * Ability to collaborate effectively across sales, delivery, solution, and ... Experience within global technology consulting, digital services, cloud, data, AI, or ...
New
$220K - $250K/yr
... management skills. * Ability to collaborate effectively across sales, delivery, solution, and ... Experience within global technology consulting, digital services, cloud, data, AI, or ...
New
... Service Delivery Manager (SDM) is the conductor of the delivery team and is accountable for all customer calls and web-based intake, scheduling, coordination, material procurement and various other ...
... Service Delivery Manager (SDM) is the conductor of the delivery team and is accountable for all customer calls and web-based intake, scheduling, coordination, material procurement and various other ...
Service Delivery Manager - AMS Projects Work Location: Calgary, AB, Canada ( Onsite work from office - 5 days a week) Required Skills & Certifications · 15+ years of IT experience, 5+ years of ...
Service Delivery Manager - AMS Projects Work Location: Calgary, AB, Canada ( Onsite work from office - 5 days a week) Required Skills & Certifications · 15+ years of IT experience, 5+ years of ...
... Service Delivery. 2. Mentor Team Members And Administrators On Best Practices In Tools And ... Incident Management And Automation Processes. 2 Strong Analytical Skills With The Ability To ...
... Service Delivery. 2. Mentor Team Members And Administrators On Best Practices In Tools And ... Incident Management And Automation Processes. 2 Strong Analytical Skills With The Ability To ...
Oversee the global delivery of Nile's network services, ensuring seamless operations and adherence ... Service Management: Implement and manage ITIL-based service management processes tailored to ...
Oversee the global delivery of Nile's network services, ensuring seamless operations and adherence ... Service Management: Implement and manage ITIL-based service management processes tailored to ...
Denver, CO · On-site
$58K - $68K/yr
We're looking for a Service Delivery Manager (SDM) who takes pride in execution, ownership, and ... Oversee daily Make Ready, Repair & Maintenance, and select construction services across assigned ...
Denver, CO · On-site
$58K - $68K/yr
We're looking for a Service Delivery Manager (SDM) who takes pride in execution, ownership, and ... Oversee daily Make Ready, Repair & Maintenance, and select construction services across assigned ...
Be Seen First
Cleveland, OH · On-site
$75K - $90K/yr
The Client Experience & Service Delivery Manager owns the quality, consistency, and reliability of ... Accellis Technology Group provides outsourced IT services to businesses with 10 to 400 employees.
Quick apply
Be Seen First
Cleveland, OH · On-site
$75K - $90K/yr
The Client Experience & Service Delivery Manager owns the quality, consistency, and reliability of ... Accellis Technology Group provides outsourced IT services to businesses with 10 to 400 employees.
AMG & Associates, Inc. is a leading contract management company that provides high-quality services to clients across various industries. Our team of experienced professionals is dedicated to delivering exceptional results and exceeding client expectations. We are currently seeking a highly motivated and skilled Service Delivery Manager to join our growing team.
Job Description:
As the Service Delivery Manager, you will be responsible for overseeing the delivery of services to our clients. You will work closely with our client management team to ensure that all service requirements are met and that our clients receive the best possible service. Your role will involve managing a team of service delivery specialists and coordinating with other departments to ensure seamless service delivery.
Key Responsibilities:
- Develop and implement service delivery strategies to meet client needs and expectations
- Manage a team of service delivery specialists, providing guidance, training, and support as needed
- Collaborate with the client management team to understand service requirements and develop customized solutions
- Monitor service delivery performance and implement improvements as needed
- Ensure compliance with service level agreements and contractual obligations
- Conduct regular reviews and evaluations to identify areas for improvement and make recommendations to management
- Develop and maintain strong relationships with clients, acting as the main point of contact for service-related matters
- Coordinate with other departments, such as sales and operations, to ensure smooth service delivery
- Monitor industry trends and developments to identify potential opportunities for service enhancements
- Prepare and present reports on service delivery performance to senior management
Qualifications:
- Bachelor's degree in business administration, management, or a related field
- Minimum of 5 years of experience in service delivery management or a similar role
- Strong leadership skills with the ability to motivate and manage a team
- Excellent communication and interpersonal skills
- Proven track record of delivering exceptional customer service
- Knowledge of contract management and service level agreements
- Ability to handle multiple projects and prioritize tasks effectively
- Strong analytical and problem-solving skills
- Proficient in Microsoft Office and project management software
We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A collaborative and dynamic work environment
- The chance to work with a diverse range of clients and industries
If you are a highly organized and results-driven individual with a passion for delivering exceptional service, we want to hear from you. Apply now and become a part of our dynamic team at AMG & Associates, Inc.
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Construction
11 - 50 Employees
Valencia, CA, US
2005
