Boise, ID · On-site
You will be critical to our client retention while utilizing your financial services and strong ... Manages delivery metrics. * Provides guidance and mentorship to analysts. * Providing training to ...
Boise, ID · On-site
You will be critical to our client retention while utilizing your financial services and strong ... Manages delivery metrics. * Provides guidance and mentorship to analysts. * Providing training to ...
Hayward, CA · On-site
$100K - $140K/yr
Oversee new program launches and ensure stabilization within the first 90 days; define workflows, KPIs, and delivery models for steady-state services. * Project manage quarterly contract reviews ...
Hayward, CA · On-site
$100K - $140K/yr
Oversee new program launches and ensure stabilization within the first 90 days; define workflows, KPIs, and delivery models for steady-state services. * Project manage quarterly contract reviews ...
The role is responsible for ensuring that services delivered by Global Services consistently ... The SDM manages cost-to-serve performance, ensures delivery of recurring milestones tied to revenue ...
The role is responsible for ensuring that services delivered by Global Services consistently ... The SDM manages cost-to-serve performance, ensures delivery of recurring milestones tied to revenue ...
The Senior Manager, Service Delivery leads a larger or more complex service delivery team, program, or multi-site scope to ensure a high level of customer access, service quality, and satisfaction.
The Senior Manager, Service Delivery leads a larger or more complex service delivery team, program, or multi-site scope to ensure a high level of customer access, service quality, and satisfaction.
Chicago, IL · On-site
$85K - $120K/yr
You will be critical to our client retention while utilizing your financial services and strong ... Manages delivery metrics. * Provides guidance and mentorship to analysts. * Providing training to ...
Chicago, IL · On-site
$85K - $120K/yr
You will be critical to our client retention while utilizing your financial services and strong ... Manages delivery metrics. * Provides guidance and mentorship to analysts. * Providing training to ...
Miami, FL · On-site
The Service Delivery Manager is expected to motivate indirect reports who are technically ... Expertise in a broad range of retail areas of concern to include retail services, cash management ...
Miami, FL · On-site
The Service Delivery Manager is expected to motivate indirect reports who are technically ... Expertise in a broad range of retail areas of concern to include retail services, cash management ...
... Delivery role with Solutions mindset Has Experience in managing Onsite / Offshore teams Good strong Oil and Gas domain background Industry Experience in Refining / Pipeline / Terminal operations ...
... Delivery role with Solutions mindset Has Experience in managing Onsite / Offshore teams Good strong Oil and Gas domain background Industry Experience in Refining / Pipeline / Terminal operations ...
Ensure the seamless delivery of network and security services according to agreed-upon SLAs. * Manage and optimize the performance of security infrastructure (e.g., Lan/WAN, Wireless Services ...
Quick apply
Ensure the seamless delivery of network and security services according to agreed-upon SLAs. * Manage and optimize the performance of security infrastructure (e.g., Lan/WAN, Wireless Services ...
Oversee the global delivery of Nile's network services, ensuring seamless operations and adherence ... Service Management: Implement and manage ITIL-based service management processes tailored to ...
Quick apply
Oversee the global delivery of Nile's network services, ensuring seamless operations and adherence ... Service Management: Implement and manage ITIL-based service management processes tailored to ...
$118K - $270K/yr
The Service Delivery Manager/Director works closely with the Client Partner and Client Delivery ... Effective transition of Services to Capgemini for core Infrastructure capabilities, as well as ...
$118K - $270K/yr
The Service Delivery Manager/Director works closely with the Client Partner and Client Delivery ... Effective transition of Services to Capgemini for core Infrastructure capabilities, as well as ...
Lifeworks Services - New Hope Compensation: $17.50 - $19.00 per hour Sign on bonus: up to $1,500 (to be paid out at 60 days and 120 days of employment) Bonus Eligible: Yearly What we offer employees:
Lifeworks Services - New Hope Compensation: $17.50 - $19.00 per hour Sign on bonus: up to $1,500 (to be paid out at 60 days and 120 days of employment) Bonus Eligible: Yearly What we offer employees:
Plano, TX · On-site
$135K - $165K/yr
Extensive experience in delivering high-quality services within a datacenter environment * Strong background in process engineering * Successfully led and managed large teams, ensuring seamless shift ...
Plano, TX · On-site
$135K - $165K/yr
Extensive experience in delivering high-quality services within a datacenter environment * Strong background in process engineering * Successfully led and managed large teams, ensuring seamless shift ...
In addition, the Managed Print Services Manager (MPSM) will: * Conduct periodic client satisfaction ... Create and assist/deliver the Monthly Management Report Quarterly * Manage meters and perform meter ...
Quick apply
In addition, the Managed Print Services Manager (MPSM) will: * Conduct periodic client satisfaction ... Create and assist/deliver the Monthly Management Report Quarterly * Manage meters and perform meter ...
Portland, OR · On-site
$94K - $130K/yr
... delivery of timely, high-quality, and compliant ROI ... services. This leader oversees Supervisors and frontline teams, manages staffing and scheduling ...
Quick apply
Portland, OR · On-site
$94K - $130K/yr
... delivery of timely, high-quality, and compliant ROI ... services. This leader oversees Supervisors and frontline teams, manages staffing and scheduling ...
Directs field crews and equipment to carry out contracted services and accomplish company/client ... Manages all personnel to ensure they are competent to drive and/or operate their assigned equipment.
Directs field crews and equipment to carry out contracted services and accomplish company/client ... Manages all personnel to ensure they are competent to drive and/or operate their assigned equipment.
Richfield, MN · On-site
$81K - $91K/yr
Lifeworks Services - Richfield/Hybrid Compensation: $81,500 - $91,500 Bonus Eligible : Yearly What ... Exhibit strong organizational and time-management skills, with the ability to manage multiple ...
Richfield, MN · On-site
$81K - $91K/yr
Lifeworks Services - Richfield/Hybrid Compensation: $81,500 - $91,500 Bonus Eligible : Yearly What ... Exhibit strong organizational and time-management skills, with the ability to manage multiple ...
Collaborate with AVP to develop and manage departmental operating budgets, staffing plans, vendor contracts, and resource allocation strategies to ensure efficient and sustainable service delivery ...
Collaborate with AVP to develop and manage departmental operating budgets, staffing plans, vendor contracts, and resource allocation strategies to ensure efficient and sustainable service delivery ...
Alamo, TN · On-site
... s into real business value. You'll be the trusted IT partner for site leadership, shaping how ... Ensure effective ticket management, triage, and resolution * Deliver and support onsite IT infrastr ...
Alamo, TN · On-site
... s into real business value. You'll be the trusted IT partner for site leadership, shaping how ... Ensure effective ticket management, triage, and resolution * Deliver and support onsite IT infrastr ...
Alamo, TN · On-site
... s into real business value. You'll be the trusted IT partner for site leadership, shaping how ... Ensure effective ticket management, triage, and resolution * Deliver and support onsite IT infrastr ...
Alamo, TN · On-site
... s into real business value. You'll be the trusted IT partner for site leadership, shaping how ... Ensure effective ticket management, triage, and resolution * Deliver and support onsite IT infrastr ...
As a Manager - Service Delivery working onsite in Oklahoma City, OK you'll be a part of bringing ... Experience in investment or financial services * Bachelor's Degree or equivalent * Engage and ...
As a Manager - Service Delivery working onsite in Oklahoma City, OK you'll be a part of bringing ... Experience in investment or financial services * Bachelor's Degree or equivalent * Engage and ...
A career as a Sr. Service Delivery Manager will provide you with the opportunity to establish and maintain strong relationships with some of the largest insurers, asset managers, corporations and/or government entities as you manage daily client engagement, reporting, and operational performance. You will be critical to our client retention while utilizing your financial services and strong relationship management background. If you enjoy engaging with both internal and external stakeholders, are energized by working within a high performing team and find value in solving problems for others, you will thrive in this role.
Responsibilities:
Plan and oversees the fulfillment of accurate daily/monthly/quarterly/annual reporting support and service for clients.
Manages Client Engagement Model & client health reporting.
Ensures quality servicing and operational performance within the parameters of delivery standards (standard operating procedures).
Ensures client engagement from the daily user to the decision-maker level of the client.
Manages delivery metrics.
Provides guidance and mentorship to analysts.
Providing training to clients.
Coordinates and is involved in resolution of daily client inquiries and projects.
Develop client relationships and expands network at those organizations, understanding client business and product needs.
Strategic planning of service delivery to drive usage and proactive in service and support to reduce client downtime and support costs.
Collaborate with sales and support groups to demonstrate the value of support offered to clients and identify business opportunities for expanded support.
Maintain knowledge of product enhancements and the changing investments accounting industry.
Helps aggregate client feedback and provides guidance to improve operationally and expand the product offering.
Required Skills:
Working knowledge of financial services and investment accounting.
Working knowledge of structured products, derivatives, fixed-income securities, etc. preferred.
Self-starter proactively seeks out solutions and expertise.
Able to execute in a fast paced and sometimes ambiguous environment.
Strong computer skills, including proficiency in Microsoft Office.
Excellent attention to detail and strong documentation skills.
Outstanding verbal and written communication skills.
Strong organizational and interpersonal skills.
Exceptional problem-solving abilities.
Education and Experience:
Bachelor's degree in accounting or similar field or relevant experience in Investment. Management, Insurance, FinTech, Investment Accounting, Financial Services, or Investment Operations.
5+ Years of experience.
Sourced by ZipRecruiter
Software development
1,001 - 5,000 Employees
Boise, ID, US
2004
