Lifeworks Services
Lifeworks Services

62 Lifeworks Services Service Delivery Manager Jobs Hiring Near You

The SDM works hand-in-hand with the Account Manager and is an integral member of Central Delivery Services and Extended Account Teams. In this role you'll: Service Delivery Management * Focal point ...

... services. Solves complex problems; takes a new perspective using existing solutions. Works ... manage and drive the implementation of theService Delivery Strategy, an extensive multi-year ...

Manages the Information Technology (IT) needs of assigned Business Segment(s) through staff and/or ... and services to the Business Segment(s) and delivery partners. Duties and Responsibilities:

Delivery Manager

Atlanta, GA · On-site

$120 - $160/hr

Responsibilities Service Delivery & Operations Management * 10+ years of experience in managing multi-geo and multi-tower large technology teams * Lead and manage end-to-end IT service delivery ...

... relating to services, products, or processes of projects * Bring your time management and ... deliver smarter, more human customer experiences through data, AI, and technology. Our work ...

Showing results 41-60

Infrastructure Operations Manager / Infrastructure Service Delivery Manager

Inficare Technologies

Redwood City, CA • On-site

Full-time

Re-posted 6 days ago


Job description

Job Title: Infrastructure Operations Manager / Infrastructure Service Delivery Manager
Location: Redwood City, CA (4 days onsite)
Job Type: Full Time
Experience: 10+ years
Job Overview
Key Responsibilities
  • Manage end-to-end IT Infrastructure Operations ensuring high service availability and performance
  • Collaborate with business stakeholders and System Integrator partners to ensure effective service delivery
  • Establish and govern operational processes including SLAs, KPIs, incident, problem, and change management
  • Drive service improvement initiatives and operational efficiency across infrastructure environments
  • Oversee infrastructure support covering servers, networks, cloud platforms, and end-user computing
  • Coordinate cross-functional teams to resolve critical incidents and escalations
  • Conduct governance meetings, service reviews, operational reporting, and executive-level communications
  • Ensure compliance with organizational policies, security standards, and ITIL best practices
  • Support strategic infrastructure initiatives and transformation programs
Required Skills
  • 10+ years of experience in IT Infrastructure Operations, Service Delivery, or Infrastructure Management
  • Strong experience managing Infrastructure Operations and Service Desk teams
  • Experience with System Integrators and vendor relationship management
  • Solid understanding of: Servers (Windows/Linux), Network Infrastructure, Storage & Backup, End User Computing, Cloud Platforms (AWS preferred)
  • Experience managing global delivery teams across offshore and onshore models
  • Strong knowledge of Incident, Problem, Change, and Service Management processes
  • Excellent stakeholder management and client-facing communication skills
Preferred Skills
  • Experience in large-scale enterprise infrastructure environments
  • AWS Cloud certifications
  • ITIL Foundation/Intermediate certification
  • PMP or Service Delivery certifications
Location & Work Model
Redwood City, CA - 4 days onsite per week.
Engagement Details
Full Time permanent position with benefits. Life Sciences industry client.