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Customer Service Administrator Jobs in Texas (NOW HIRING)

Customer Service Administrator

Fort Worth, TX · On-site

$17 - $22.75/hr

Customer Service Administrator Trinity Industries, Inc. is hiring for an Administrative Assistant, Customer Service Operations. We provide a complete array of railcar maintenance services. The ...

CUSTOMER SERVICE ADMINISTRATOR

Coppell, TX · On-site

$16.50 - $22/hr

This position is responsible for providing customer support for architectural and construction-related products by combining strong service skills with technical knowledge. Assist customers to ...

CUSTOMER SERVICE ADMINISTRATOR

Coppell, TX · On-site

$16.50 - $22/hr

This position is responsible for providing customer support for architectural and construction-related products by combining strong service skills with technical knowledge. Assist customers to ...

Customer Service Administrator

Saginaw, TX · On-site

$16.50 - $22.25/hr

Trinity Industries, Inc. is hiring for an Administrative Assistant, Customer Service Operations . We provide a complete array of railcar maintenance services. The Administrative Assistant provides ...

Customer Service Administrator

Saginaw, TX · On-site

$16.50 - $22.25/hr

Trinity Industries, Inc. is hiring for an Administrative Assistant, Customer Service Operations . We provide a complete array of railcar maintenance services. The Administrative Assistant provides ...

Customer Service Administrator

Saginaw, TX · On-site

$16.50 - $22.25/hr

Trinity Industries, Inc. is hiring for an Administrative Assistant, Customer Service Operations . We provide a complete array of railcar maintenance services. The Administrative Assistant provides ...

Coordinate with sales and customers to develop customer specific stand operating procedures. * Follow-up on sales leads provided from daily shipment logs and quotes. * Assist in customer service and ...

CUSTOMER SERVICE ADMINISTRATOR

Coppell, TX · On-site

$16.50 - $22/hr

This position is responsible for providing customer support for architectural and construction-related products by combining strong service skills with technical knowledge. Assist customers to ...

Customer Service Administrator

Saginaw, TX · On-site

$16.50 - $22.25/hr

Trinity Industries, Inc. is hiring for an Administrative Assistant, Customer Service Operations . We provide a complete array of railcar maintenance services. The Administrative Assistant provides ...

Coordinate with sales and customers to develop customer specific stand operating procedures. * Follow-up on sales leads provided from daily shipment logs and quotes. * Assist in customer service and ...

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Customer Service Administrator information

See Texas salary details

$11

$19

$32

How much do customer service administrator jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for customer service administrator in Texas is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.30 per hour, depending on experience, location, and employer.

What is a customer service administrator?

A customer service administrator oversees the customer service department of an organization. It is their job to monitor accounts, maintain the needs of representatives, and assist with interactions as related specifically to customer service. Typical duties include analyzing customer satisfaction, processing customer orders, and collaborating with other departments. The career requires extensive knowledge of the company’s products and policies. Additional qualifications include strong communication skills and experience with relevant computer software. This job does not require formal education, although some employers prefer those with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer service administrator, and why are they important?

To thrive as a Customer Service Administrator, you need strong communication abilities, organizational skills, and a background in customer relations, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center systems, and office productivity tools like Microsoft Office is typically required. Problem-solving, patience, and a positive attitude are standout soft skills for managing inquiries and resolving issues effectively. These competencies are crucial for ensuring customer satisfaction, maintaining efficient operations, and supporting the company's reputation.

What are some common challenges faced by customer service administrators and how can they be managed effectively?

Customer Service Administrators often encounter challenges such as handling high volumes of inquiries, managing difficult customer interactions, and maintaining accurate records under tight deadlines. Staying organized and using customer relationship management (CRM) tools can help streamline workflows, while ongoing communication with team members ensures consistent service. Additionally, developing strong problem-solving skills and participating in regular training can make it easier to resolve complex issues efficiently and maintain a positive customer experience.

What qualifications do I need to be a customer service administrator?

A customer service administrator typically needs a high school diploma or equivalent; some roles may prefer or require post-secondary education or relevant certifications. Strong communication, organizational skills, and proficiency with customer management software are important. Prior experience in customer service or administrative roles can be beneficial.
More about Customer Service Administrator jobs

What job categories do people searching Customer Service Administrator jobs in Texas look for?

The top searched job categories for Customer Service Administrator jobs in Texas are:

What cities in Texas are hiring for Customer Service Administrator jobs?

Cities in Texas with the most Customer Service Administrator job openings:

Infographic showing various Customer Service Administrator job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $41,337 per year, or $19.9 per hour.

Customer Service Administrator

TrinityRail

Fort Worth, TX • On-site

$17 - $22.75/hr

Other

Posted 4 days ago


TrinityRail rating

6.3

Company rating: 6.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

142nd of 178 rated vehicle equipment hire


Job description

Customer Service Administrator

Trinity Industries, Inc. is hiring for an Administrative Assistant, Customer Service Operations. We provide a complete array of railcar maintenance services. The Administrative Assistant provides administrative project or process support to relieve and assist department/plant managers or staff of administrative details and duties. Responsibilities may include general department duties such as data entry, and executing and reporting on research and data analysis projects. Interacts with company personnel at all organizational levels. May be required to perform duties of a critical or confidential nature. What you will do: Load work instructions into the information centers and maintain paper and electronic records. Update RailCarRX and TAS production tracking systems. Pull customer approvals, shopping instructions, and scopes of work from TAS. Update car component information in Railinc. Backup to certificate entry in Metal Trace. Create folders for inbound railcars and submit Bills of Lading for outbound railcars. Obtain customer approval and invoice finished product to meet monthly goals. Additional duties as assigned.

What you will need: High School diploma preferred with 2-4 years of related experience. Must be highly proficient with MS Office Professional Suite (i.e. Outlook, Excel, Word, and PowerPoint). Strong interpersonal and customer service abilities. Must be detail oriented, highly organized, and able to work in a fast-paced environment. Possesses excellent grammar, verbal and written communication skills. Proficient with time management and meeting deadlines.

Primary Location: US-TX-Saginaw

Work Locations: Saginaw TX - Plant 4192 104 East Bailey-Boswell Saginaw 76179


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