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Customer Service Admin Jobs (NOW HIRING)

Customer Service Admin

Reno, NV

$17.75 - $23.75/hr

Customer Service Admin The Customer Service Administrator supports the Sales and Customer Service teams by accurately processing customer orders and maintaining complete documentation. This role ...

Customer Service Admin

Arlington, TX · On-site

$16 - $21.25/hr

The Customer Service Administrator provides administrative and customer support to ensure smooth daily operations and high levels of customer satisfaction. This role serves as a key point of contact ...

Customer Service Admin

Shell Rock, IA · On-site

$16.50 - $22.25/hr

TrinityRail Maintenance Services, Inc. is searching for a Customer Service Admin for our Shell Rock, IA office. We're looking for a detail-oriented and proactive professional to support our ...

Customer Service Admin

Shell Rock, IA · On-site

$16.50 - $22.25/hr

TrinityRail Maintenance Services, Inc. is searching for a Customer Service Admin for our Shell Rock, IA office. We're looking for a detail-oriented and proactive professional to support our ...

We are seeking a versatile and proactive Admin/Customer Service Utility professional to join our team in a dynamic part-time capacity (25 hours per week). This "utility" role is perfect for a multi ...

Customer Service Admin

Gastonia, NC · On-site

$50K - $65K/yr

Customer Service Admin Customer Service Team SUMMARY: Works as receptionist as well as the liaison between the Sales, Customers, Design, Production, Shipping & Planning functions, and is directly ...

TITLE: Customer Experience Administrator DIVISION: Customer Experience REPORTS TO: Customer ... We are a company devoted to providing our customers with incredible customer service. We know that ...

Join All-Star Moving as a Customer Service/Admin and be the friendly voice that connects our clients with exceptional moving services. In this dynamic role, you'll play a crucial part in ensuring ...

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Customer Service Admin

Orange, CA · On-site

$19 - $25.25/hr

Cheerfully interact with customers, internal support and service technicians to provide and process information in response to inquiries, concerns and requests about products and services. II. ...

We are seeking a versatile and dedicated Admin/Customer Service Specialist for our of our clients in Pompano Beach. The ideal candidate will be adaptable, capable of managing multiple roles, and ...

Customer Service Admin II

Caldwell, NJ · On-site

$19.25 - $25.75/hr

The Customer Service Administrator II is responsible for supporting sales success by performing administrative activities for assigned customers. This position is responsible for consulting with ...

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Customer Service Admin

Orange, CA · On-site

$19 - $25.25/hr

Cheerfully interact with customers, internal support and service technicians to provide and process information in response to inquiries, concerns and requests about products and services. II. ...

Customer Service Admin II

West Caldwell, NJ

$19 - $25.25/hr

The Customer Service Administrator II is responsible for supporting sales success by performing administrative activities for assigned customers. This position is responsible for consulting with ...

Customer Service Admin II

Caldwell, NJ

$20 - $26.75/hr

The Customer Service Administrator II is responsible for supporting sales success by performing administrative activities for assigned customers. This position is responsible for consulting with ...

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Customer Service Admin information

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$12

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How much do customer service admin jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for customer service admin in the United States is $21.33, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Admin, and why are they important?

To thrive as a Customer Service Admin, you need strong organizational abilities, attention to detail, and proficiency in customer support processes, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, office productivity tools, and basic data entry systems is typically required. Outstanding communication, patience, and problem-solving skills help you effectively address customer needs and resolve issues. These competencies are crucial for maintaining customer satisfaction, efficient workflow, and positive company reputation.

How does a Customer Service Admin typically collaborate with other departments to resolve customer issues?

Customer Service Admins often act as a bridge between customers and various internal departments such as sales, technical support, and logistics. When customer concerns require input beyond standard procedures, admins coordinate with these teams to gather information, escalate issues, and ensure timely resolution. Effective communication and documentation are key, as admins must relay accurate details to both the customer and internal stakeholders. This collaborative approach not only helps resolve issues efficiently but also fosters a positive customer experience.

What does a Customer Service Admin do?

A Customer Service Admin is responsible for managing customer inquiries, processing orders, handling complaints, and providing support to ensure customer satisfaction. They often act as a liaison between customers and other departments within a company, ensuring that issues are resolved quickly and efficiently. Additionally, they may handle administrative tasks such as maintaining customer records, preparing reports, and coordinating communication. Their role is crucial for maintaining positive customer relationships and supporting smooth business operations.
More about Customer Service Admin jobs
What cities are hiring for Customer Service Admin jobs? Cities with the most Customer Service Admin job openings:
What states have the most Customer Service Admin jobs? States with the most job openings for Customer Service Admin jobs include:
Infographic showing various Customer Service Admin job openings in the United States as of May 2026, with employment types broken down into 10% Locum Tenens, 2% Internship, 22% Full Time, 8% Part Time, 11% Temporary, and 47% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,369 per year, or $21.3 per hour.
Customer Service Admin

$17.75 - $23.75/hr

Other

Posted 29 days ago


Job description

Customer Service Admin

The Customer Service Administrator supports the Sales and Customer Service teams by accurately processing customer orders and maintaining complete documentation. This role ensures orders move smoothly from quote to booking and serves as a key internal link between Sales, Customer Service, and Document Control.

Key Responsibilities

  • Review all confirmed customer purchase orders for accuracy and completeness.
  • Accurately enter sales orders into the ERP system daily.
  • Maintain an order entry error rate of no more than 3%.
  • Meet daily order entry timelines.
  • Maintain accurate and up-to-date customer records in the ERP system.
  • Run the open order report daily and ensure all required fields are complete.
  • Validate and review orders received through the API feed for accuracy and completeness
  • Complete the Quote Record (QR) process and submit final documentation to Document Control as required.
  • File customer documentation on the company file server daily.
  • Ensure all order documentation is complete and audit ready.
  • Support Program Managers as needed.
  • Draft internal documents, prepare reports, and provide general administrative support.
  • Communicate clearly with Sales, Customer Service, and Document Control to resolve order issues quickly.
  • Participate in process improvement efforts and help track service metrics.
Qualifications
  • High School Diploma or equivalent required.
  • 2+ years of experience in customer service, inside sales support, or order administration preferred.
  • Basic PC skills, including Microsoft Office Suite.
  • Experience working with ERP (Syteline) systems preferred.
  • Strong organizational and documentation management skills.