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Customer Service Admin Jobs (NOW HIRING)

Confidential

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Customer Service Admin

Castle Hills, TX · On-site

$16/hr

The "Service Pro": You have a solid background in customer service and understand the "art" of de-escalation. * Writing Excellence: You have a mastery of grammar and tone. You can write professional ...

Premier Building Supply

Customer Service Admin

Lindon, UT · On-site

$20 - $22/hr

Some customer service experience * Knowledge of accounting and CRM software * Fluent English/Spanish language skills are a plus * Knowledge of Microsoft Office products, including Word, Excel, and ...

RemX

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Customer Service Admin

Colchester, VT · On-site

$21.33/hr

Customer Service & Claims Support Specialist (Contract) Pay: $21.33/hour Schedule: Part-time (Mon-Fri, ~32 hours/week, flexible daytime hours) Location: Colchester, VT 05446 Overview Seeking a detail ...

INTERCONTINENTAL PACKAGING, INC.

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Customer Service Admin

Opelika, AL · On-site

$13 - $15/hr

Greeting guests Answering telephone Entering orders for customers Emailing and speaking with customers Creating paperwork to go out with trucks and ensuring that it is correct Company Description We ...

Leaf Filter Gutter Protection

Customer Service Admin

Hudson, OH · On-site

$16.25 - $21.75/hr

Service Intake and Tracking * Tracking Service Costs * Handling 3rd Party Services Competencies: * Detail Oriented * Problem Solving * Multitasking * Time Management * Priority Setting Qualifications ...

Leaf Filter Gutter Protection

Customer Service Admin

Hudson, OH · On-site

$16.25 - $21.75/hr

Service Intake and Tracking * Tracking Service Costs * Handling 3rd Party Services Competencies: * Detail Oriented * Problem Solving * Multitasking * Time Management * Priority Setting Qualifications ...

AtWork Personnel

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Customer Service Admin

Marietta, GA · On-site

$16 - $17/hr

We are looking for experienced General Office and Administrative Assistants to assist our client in the Marietta/Kennesaw area. Ideal candidates will have experience working in office environments ...

Dane Street, LLC

IME Customer Service Admin

$18.25 - $24.25/hr

JOB SUMMARY The Customer Service Representative Administrator will be responsible for overseeing the administrative duties that are related to the customer service process. Dane Street's success ...

Korry Electronics

Customer Service Admin - 479

Everett, WA · On-site

$32.08 - $43.40/hr

As a customer service administrator, you interface directly with our customers. This position plays a pivotal role in helping support excellent customer service, customer retention and new customer ...

Korry Electronics

Customer Service Admin - 454

Everett, WA · On-site

$32.08 - $43.40/hr

As a customer service administrator, you interface directly with our customers. This position plays a pivotal role in helping support excellent customer service, customer retention and new customer ...

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How much do customer service admin jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for customer service admin in the United States is $21.33, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Admin, and why are they important?

To thrive as a Customer Service Admin, you need strong organizational abilities, attention to detail, and proficiency in customer support processes, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, office productivity tools, and basic data entry systems is typically required. Outstanding communication, patience, and problem-solving skills help you effectively address customer needs and resolve issues. These competencies are crucial for maintaining customer satisfaction, efficient workflow, and positive company reputation.

How does a Customer Service Admin typically collaborate with other departments to resolve customer issues?

Customer Service Admins often act as a bridge between customers and various internal departments such as sales, technical support, and logistics. When customer concerns require input beyond standard procedures, admins coordinate with these teams to gather information, escalate issues, and ensure timely resolution. Effective communication and documentation are key, as admins must relay accurate details to both the customer and internal stakeholders. This collaborative approach not only helps resolve issues efficiently but also fosters a positive customer experience.

What does a Customer Service Admin do?

A Customer Service Admin is responsible for managing customer inquiries, processing orders, handling complaints, and providing support to ensure customer satisfaction. They often act as a liaison between customers and other departments within a company, ensuring that issues are resolved quickly and efficiently. Additionally, they may handle administrative tasks such as maintaining customer records, preparing reports, and coordinating communication. Their role is crucial for maintaining positive customer relationships and supporting smooth business operations.
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What states have the most Customer Service Admin jobs? States with the most job openings for Customer Service Admin jobs include:
Customer Service Admin jobs near you
Infographic showing various Customer Service Admin job openings in the United States as of May 2026, with employment types broken down into 10% Locum Tenens, 2% Internship, 22% Full Time, 8% Part Time, 11% Temporary, and 47% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,369 per year, or $21.3 per hour.
Customer Service Admin

Customer Service Admin

Confidential

Castle Hills, TX • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

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Job description

Position Overview

Are you a "wordsmith" who can turn a frustrated email into a loyal customer? We are seeking a Customer Support & Operations Associate to be the voice (and the eyes) of our brand.

In this role, you will manage the majority of our customer interactions through high-level chat and email support. However, you aren't just stuck behind a desk; you will also play a critical role in our "Feedback Loop" by personally receiving and inspecting returned products to ensure our quality standards remain the gold standard.


✅ Key Responsibilities


The Digital Voice (Chat & Email)

  • Omnichannel Support: Provide fast, empathetic, and accurate solutions via live chat and email.
  • Creative Writing: Draft personalized responses that align with our brand voice, no robotic scripts, just genuine, helpful communication.
  • Small-Scale Phone Support: While we are digital-first, you’ll hop on a few calls each day to resolve complex issues that need a human touch.


The Quality Guardian (Returns & Inspection)

  • Inbound Logistics: Receive and log returned products from our customers and salon partners.
  • Detailed Inspection: Physically inspect returns to identify defects, shipping damage, or usage levels.
  • Feedback Loop: Document your findings to help our production team identify trends and improve product quality.


✨ Who You Are (The Requirements)

  • The "Service Pro": You have a solid background in customer service and understand the "art" of de-escalation.
  • Writing Excellence: You have a mastery of grammar and tone. You can write professional, clear, and warm messages that solve problems efficiently.
  • Analytical Eye: When inspecting a product, you notice the "small things"—a loose cap, a printing error on a label, or a broken seal.
  • Tech-Fluent: You are comfortable juggling multiple browser tabs, a CRM, and email platforms without breaking a sweat.
  • Reliable & Organized: You can pivot from writing a thoughtful email to unboxing a return shipment without losing your focus.


Role Details

  • Schedule: Monday – Friday, 8:30 AM – 5:30 PM.
  • Environment: A collaborative, fast-paced office with a dedicated area for product handling.
  • Growth: Opportunity to move into specialized roles in Quality Assurance or Customer Success Management.

Ready to Join the Team?

If you are a great communicator who loves to see a problem through from the first email to the final product inspection, we want to hear from you. Apply today!

Company Description

Collaborative Environment: Work alongside a dedicated, supportive team focused on innovation
Growth Opportunities: We invest in our employees’ professional development, offering ample opportunities for learning and career advancement
Competitive Compensation: We provide a comprehensive benefits package and a competitive salary commensurate with experience
Family-Oriented Culture: As a family-owned business, we foster a sense of teamwork, respect, and flexibility that helps everyone succeed