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Customer Service Admin Jobs (NOW HIRING)

eTeam

Customer Service Admin - Collections

Colorado Springs, CO · On-site

$17.50 - $23.50/hr

Customer Service Admin - Collections Duration: 15 months Location: Colorado Springs, CO Key responsibilities include the following: Communicate with customers regarding their account status and make ...

Leaf Filter Gutter Protection

Customer Service Admin

Hudson, OH · On-site

$16.25 - $21.75/hr

Service Intake and Tracking * Tracking Service Costs * Handling 3rd Party Services Competencies: * Detail Oriented * Problem Solving * Multitasking * Time Management * Priority Setting Qualifications ...

Closet Factory - Houston

Customer Service/Admin

Houston, TX · On-site

$16.25 - $21/hr

All clients need to be handled with care so we are looking for those individuals with great customer service skills. Responsibilities/Requirements: * High energy, enthusiastic phone communication and ...

Closet Factory - Houston

Customer Service/Admin

Houston, TX · On-site

$16 - $20.50/hr

All clients need to be handled with care so we are looking for those individuals with great customer service skills. Responsibilities/Requirements: * High energy, enthusiastic phone communication and ...

Closet Factory - Houston

Customer Service/Admin

Houston, TX · On-site

$16 - $20.50/hr

All clients need to be handled with care so we are looking for those individuals with great customer service skills. Responsibilities/Requirements: * High energy, enthusiastic phone communication and ...

Truly Nolen

Customer Service Admin Support

Key Largo, FL · On-site

$17.25 - $23.25/hr

Customer Service Admin Support ID: TN-16230-26 Posted: 6/25/2026 Location: Key Largo, FL USA We are seeking a professional Customer Service Representative with patience, accountability, and a genuine ...

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AtWork Personnel

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Customer Service Admin

Marietta, GA · On-site

$16 - $17/hr

We are looking for experienced General Office and Administrative Assistants to assist our client in the Marietta/Kennesaw area. Ideal candidates will have experience working in office environments ...

Closet Factory

Customer Service/Admin

Houston, TX · On-site

$16 - $20.50/hr

All clients need to be handled with care so we are looking for those individuals with great customer service skills. Responsibilities/Requirements: * High energy, enthusiastic phone communication and ...

Closet Factory - Houston

Customer Service/Admin

Houston, TX · On-site

$16 - $20.50/hr

All clients need to be handled with care so we are looking for those individuals with great customer service skills. Responsibilities/Requirements: * High energy, enthusiastic phone communication and ...

Closet Factory

Customer Service/Admin

Houston, TX · On-site

$16.25 - $21/hr

All clients need to be handled with care so we are looking for those individuals with great customer service skills. Responsibilities/Requirements: * High energy, enthusiastic phone communication and ...

Dane Street, LLC

IME Customer Service Admin

$18.25 - $24.25/hr

JOB SUMMARY The Customer Service Representative Administrator will be responsible for overseeing the administrative duties that are related to the customer service process. Dane Street's success ...

Korry Electronics

Customer Service Admin - 454

Everett, WA · On-site

$32.08 - $43.40/hr

As a customer service administrator, you interface directly with our customers. This position plays a pivotal role in helping support excellent customer service, customer retention and new customer ...

Dane Street

IME Customer Service Admin

$18.25 - $24.25/hr

JOB SUMMARY The Customer Service Representative Administrator will be responsible for overseeing the administrative duties that are related to the customer service process. Dane Street's success ...

Korry Electronics

Customer Service Admin - 479

Everett, WA · On-site

$32.08 - $43.40/hr

As a customer service administrator, you interface directly with our customers. This position plays a pivotal role in helping support excellent customer service, customer retention and new customer ...

Korry Electronics

Customer Service Admin - 479

Everett, WA · On-site

$32.08 - $43.40/hr

As a customer service administrator, you interface directly with our customers. This position plays a pivotal role in helping support excellent customer service, customer retention and new customer ...

Korry Electronics

Customer Service Admin - 454

Everett, WA · On-site

$32.08 - $43.40/hr

As a customer service administrator, you interface directly with our customers. This position plays a pivotal role in helping support excellent customer service, customer retention and new customer ...

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Customer Service Admin information

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$12

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$34

How much do customer service admin jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for customer service admin in the United States is $21.33, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Admin, and why are they important?

To thrive as a Customer Service Admin, you need strong organizational abilities, attention to detail, and proficiency in customer support processes, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, office productivity tools, and basic data entry systems is typically required. Outstanding communication, patience, and problem-solving skills help you effectively address customer needs and resolve issues. These competencies are crucial for maintaining customer satisfaction, efficient workflow, and positive company reputation.

What are the highest paying customer service roles?

High-paying customer service roles include positions such as Customer Service Manager, Client Services Director, and Customer Experience Executive, often requiring leadership skills and industry experience. These roles typically offer higher salaries due to increased responsibilities, strategic oversight, and specialized knowledge, with some earning six-figure incomes in large organizations.

What is the role of a customer administrator?

A customer service administrator manages customer accounts, handles inquiries, and resolves issues to ensure customer satisfaction. They often use customer relationship management (CRM) software and require strong communication and organizational skills to support daily operations.

How does a Customer Service Admin typically collaborate with other departments to resolve customer issues?

Customer Service Admins often act as a bridge between customers and various internal departments such as sales, technical support, and logistics. When customer concerns require input beyond standard procedures, admins coordinate with these teams to gather information, escalate issues, and ensure timely resolution. Effective communication and documentation are key, as admins must relay accurate details to both the customer and internal stakeholders. This collaborative approach not only helps resolve issues efficiently but also fosters a positive customer experience.

What do customer service administrators do?

Customer service administrators handle customer inquiries, resolve issues, and provide information about products or services. They often use customer management software and require strong communication skills to ensure customer satisfaction and efficient service operations.

What does a Customer Service Admin do?

A Customer Service Admin is responsible for managing customer inquiries, processing orders, handling complaints, and providing support to ensure customer satisfaction. They often act as a liaison between customers and other departments within a company, ensuring that issues are resolved quickly and efficiently. Additionally, they may handle administrative tasks such as maintaining customer records, preparing reports, and coordinating communication. Their role is crucial for maintaining positive customer relationships and supporting smooth business operations.

What are the 5 duties of an office administrator?

An office administrator's duties typically include managing correspondence, organizing files and records, scheduling appointments and meetings, overseeing office supplies and equipment, and supporting staff with administrative tasks. These roles often require strong organizational skills and proficiency with office software. The position may also involve supervising junior staff and ensuring smooth daily operations.
More about Customer Service Admin jobs
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What states have the most Customer Service Admin jobs? States with the most job openings for Customer Service Admin jobs include:
Customer Service Admin jobs near you
Infographic showing various Customer Service Admin job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $44,369 per year, or $21.3 per hour.
Customer Service Admin - Collections

Customer Service Admin - Collections

eTeam

Colorado Springs, CO • On-site

$17.50 - $23.50/hr

Other

Posted 10 days ago

Key responsibilities

  • Communicate with customers regarding account status and collect payments.

  • Track government billing and upload invoices in various government portals in coordination with CSR and web billing teams.

  • Coordinate with finance stakeholders for payment application, reconciliation, compliance, audits, and resolving payment process issues.

Job description

Job Title: Customer Service Admin - Collections
Duration: 15 months
Location: Colorado Springs, CO
Job Description:
Key responsibilities include the following:
Communicate with customers regarding their account status and make subsequent collection of payments.
Interface with finance business stakeholders to ensure correct payment application, reconciliation and compliance requirements are met.
Tracking Government billing and working parallelly with CSR and web billing team to upload invoices in various Government portals like WAWF, MPO, IPP etc
In WAWF check whether receiving report is available in WAWF by Tram Tran are Inspected/Accepted in WAWF by the DCMA Inspector and are waiting for Invoicing in WAWF.
Coordinating with Government customers
Resolving disputes
Responsible for Lockbox and Check deposits and work on lockbox rejections and correspondence
Responsible for customer refunds, adjustments.
Obtain necessary supporting documents from customer to ensure finance requirements are met.
Be a communication linkage with the order management team and escalations to the Sales Manager and credit department and other departments for effective resolutions.
Provide quality comments for invoice/accounts in their portfolio with regular follow up per the Collection Action Path
Coordinate with finance stake holders to complete internal, external audit and help to handle audit letter from customer.
Communicate with bank to resolve payment processes such as cheque, letter of credit, guarantees etc.
Be the report lead and help to provide analysis, solution, and help to ensure the report result met.
Able to Solves/help the team to solve complex problems which might impact payment, including local tax, LC, invoice, customs clearance, foreign exchange, etc.
Participated in cross functions projects and initiate new idea/projects for process improvements.
Skills:
This role is part of the Client Credit and Collections Organization. The person will be . based out of US working with various stakeholder in customer organization and internal stakeholder like Order management, sales, and tax. Acts as the first point of contact for any escalation with regard to Collection Issues and escalations.

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