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Customer Services Coordinator Jobs (NOW HIRING)

Reconomy

Customer Services Data Coordinator

$18.50 - $24/hr

Customer Services Data Coordinator Reconomy is an international circular economy specialist that combines technology, skills and incredible people to enable businesses to better manage their ...

Fusion HCR

Client Services Coordinator

Birmingham, AL · On-site

$16.75 - $22/hr

Client Services Coordinator Birmingham, AL Direct Hire Position Summary We are seeking a Client ... Strong customer service and relationship-building skills. * Excellent verbal and written ...

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How much do customer services coordinator jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for customer services coordinator in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

What does a customer coordinator do?

A customer services coordinator manages customer interactions, resolves issues, and ensures customer satisfaction. They often handle inquiries via phone, email, or chat, maintain records of customer interactions, and coordinate with other departments to address customer needs efficiently.

What does a Customer Services Coordinator do?

A Customer Services Coordinator acts as the primary point of contact between a company and its customers. They handle customer inquiries, resolve complaints, process orders, and ensure customers receive timely and accurate information. These professionals also coordinate with other departments to address customer needs and improve overall satisfaction. Their goal is to maintain strong customer relationships and ensure a positive experience with the company.

What is the difference between Customer Services Coordinator vs Customer Service Representative?

AspectCustomer Services CoordinatorCustomer Service Representative
Primary RoleCoordinates customer service activities, manages client accounts, and ensures service qualityHandles direct customer inquiries, provides information, and resolves issues
Required SkillsCommunication, organization, problem-solving, multitaskingCommunication, patience, problem-solving, product knowledge
Work EnvironmentOffice setting, team collaboration, sometimes client site visitsCall centers, retail, office settings, direct customer interaction
Common CertificationsCustomer Service Certification, CRM software trainingNone typically required, but certifications like CPR or product-specific training may be relevant

While both roles focus on customer satisfaction, the Customer Services Coordinator typically manages broader service processes and client accounts, whereas the Customer Service Representative directly interacts with customers to address their immediate needs. Understanding these differences helps in choosing the right career path or job search focus.

What are some typical challenges faced by Customer Services Coordinators, and how can they effectively address them?

Customer Services Coordinators often encounter challenges such as managing high volumes of inquiries, handling difficult or dissatisfied customers, and ensuring seamless communication between departments. Effectively addressing these challenges requires strong organizational skills, patience, and the ability to prioritize tasks under pressure. Successful coordinators leverage customer relationship management (CRM) tools, maintain clear communication with both customers and internal teams, and proactively seek solutions to recurring issues. Continuous learning and regular collaboration with colleagues can also help in refining processes and improving the customer experience.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and often involve overseeing large teams or strategic planning.

What are the key skills and qualifications needed to thrive as a Customer Services Coordinator, and why are they important?

To thrive as a Customer Services Coordinator, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or administration. Familiarity with Customer Relationship Management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are vital for efficiently resolving customer issues, maintaining client satisfaction, and ensuring smooth workflow within customer service teams.

What is the role of a customer service coordinator?

A customer service coordinator manages customer interactions, resolves issues, and ensures customer satisfaction. They often handle inquiries via phone, email, or chat, maintain records using customer relationship management (CRM) software, and coordinate with other departments to address customer needs effectively.

What jobs pay 4000 a week without a degree?

Customer Services Coordinators typically do not earn $4,000 per week without advanced experience or specialized skills. High-paying roles that can reach this level often include sales managers, real estate brokers, or certain entrepreneurial ventures, which may require certifications, licenses, or extensive experience rather than formal degrees. Most jobs paying this amount focus on commission, performance, or business ownership rather than entry-level positions.
What cities are hiring for Customer Services Coordinator jobs? Cities with the most Customer Services Coordinator job openings:
What are the most commonly searched types of Customer Services jobs? The most popular types of Customer Services jobs are:
What states have the most Customer Services Coordinator jobs? States with the most job openings for Customer Services Coordinator jobs include:
Customer Services Coordinator jobs near you
Infographic showing various Customer Services Coordinator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $42,169 per year, or $20.3 per hour.

Customer Services Coordinator (63843)

IEC CORP GROUP

Bakersfield, CA

$23 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

UEI College is a leader in post-secondary career education. Working at our employee-owned company is more than just a great career - its an investment in yourself. Our mission is to drive personal and community transformation by empowering students to make a positive and enduring life change. We are consistently searching for like-minded compassionate professionals who strive to be the best in their respective fields. Our top candidates share our commitment to helping students build the skills to create a future of which they can be proud.

We are currently seeking a Customer Services Coordinator to join our team at our campus. In this position you will be responsible for providing customer service to students, prospective clients, and campus visitors.

Your primary duties will include:

  • Complies with all Federal, State, accreditation and institutional policies and procedures.

  • Welcome on-site visitors, determines nature of business, and announces visitors to appropriate personnel.

  • Retrieve messages and voicemail and forward to appropriate personnel.

  • Answer incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.

  • Takes and delivers messages or transfers calls to voicemail when appropriate personnel are unavailable.

  • Answers general questions about the organization and provides callers with address, directions, and other information.

  • Monitors visitor access and issues passes when required.

  • Updates appointment calendars.

  • Receives, sorts, and routes mail, and maintains and routes publications.

  • Maintains fax machines, assists users, sends faxes and retrieves and routes incoming faxes.

  • Takes payment for services and products.

  • Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.

  • Performs other clerical duties as needed, such as filing, photocopying, and data entry.

  • High School Diploma or GED; or an equivalent combination of education and experience

  • Positive attitude at all times

  • Customer service oriented

  • Ability to multitask

  • Effective communication skills

  • English will be the primary language used; bilingual abilities useful but not required.

We offer an exciting, fast-paced and dynamic work environment. In addition, full-time colleagues have a variety of benefits available that include; Medical, Dental, Vision, Life Insurance, Disability Coverage, a generously matched 401(k) plan, voluntary benefits and much more.

If changing students lives is also important to you, and you have the qualifications reflected above, we would love to hear from you!

Apply