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Customer Services Coordinator Jobs (NOW HIRING)

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Services Coordinator

Boulder, CO · On-site

$50/hr

Services Coordinator Denver Metro Founded in 1985, Boulder County AIDS Project (BCAP) provides ... Qualified candidates will need to demonstrate experience with providing customer service, an ...

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JRP-Atlanta LLC

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Member Services Coordinator (Customer Service/Hospitality Focus)

Newnan, GA · On-site

$50K - $55K/yr

Member Services Coordinator, Member Experience Coordinator, Guest Services Coordinator, Customer Service Coordinator, Hospitality Coordinator, Club Services Coordinator, Front Desk Coordinator ...

Fusion HCR

Client Services Coordinator

Birmingham, AL · On-site

$16.75 - $22/hr

Client Services Coordinator Birmingham, AL Direct Hire Position Summary We are seeking a Client ... Strong customer service and relationship-building skills. * Excellent verbal and written ...

Fusion HCR

Client Services Coordinator

Birmingham, AL · On-site

$16.75 - $22/hr

Client Services Coordinator Birmingham, AL Direct Hire Position Summary We are seeking a Client ... Strong customer service and relationship-building skills. * Excellent verbal and written ...

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Customer Services Coordinator information

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How much do customer services coordinator jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer services coordinator in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

What does a customer services coordinator do?

A Customer Services Coordinator acts as the primary point of contact between a company and its customers. They handle customer inquiries, resolve complaints, process orders, and ensure customers receive timely and accurate information. These professionals also coordinate with other departments to address customer needs and improve overall satisfaction. Their goal is to maintain strong customer relationships and ensure a positive experience with the company.

What is the difference between Customer Services Coordinator vs Customer Service Representative?

AspectCustomer Services CoordinatorCustomer Service Representative
Primary RoleCoordinates customer service activities, manages client accounts, and ensures service qualityHandles direct customer inquiries, provides information, and resolves issues
Required SkillsCommunication, organization, problem-solving, multitaskingCommunication, patience, problem-solving, product knowledge
Work EnvironmentOffice setting, team collaboration, sometimes client site visitsCall centers, retail, office settings, direct customer interaction
Common CertificationsCustomer Service Certification, CRM software trainingNone typically required, but certifications like CPR or product-specific training may be relevant

While both roles focus on customer satisfaction, the Customer Services Coordinator typically manages broader service processes and client accounts, whereas the Customer Service Representative directly interacts with customers to address their immediate needs. Understanding these differences helps in choosing the right career path or job search focus.

What are some typical challenges faced by customer services coordinators, and how can they effectively address them?

Customer Services Coordinators often encounter challenges such as managing high volumes of inquiries, handling difficult or dissatisfied customers, and ensuring seamless communication between departments. Effectively addressing these challenges requires strong organizational skills, patience, and the ability to prioritize tasks under pressure. Successful coordinators leverage customer relationship management (CRM) tools, maintain clear communication with both customers and internal teams, and proactively seek solutions to recurring issues. Continuous learning and regular collaboration with colleagues can also help in refining processes and improving the customer experience.

What are the key skills and qualifications needed to thrive as a customer services coordinator, and why are they important?

To thrive as a Customer Services Coordinator, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or administration. Familiarity with Customer Relationship Management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are vital for efficiently resolving customer issues, maintaining client satisfaction, and ensuring smooth workflow within customer service teams.

How much do customer services coordinators make in the US?

Customer Services Coordinators in the US typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced coordinators or those in specialized sectors can earn higher wages, often supplemented with benefits and opportunities for advancement.

What is the role of a customer services coordinator?

A customer services coordinator manages customer interactions, resolves issues, and ensures customer satisfaction. They often handle inquiries via phone, email, or chat, maintain records using customer relationship management (CRM) software, and coordinate with other departments to address customer needs effectively.
What cities are hiring for Customer Services Coordinator jobs? Cities with the most Customer Services Coordinator job openings:
What are the most commonly searched types of Customer Services jobs? The most popular types of Customer Services jobs are:
What states have the most Customer Services Coordinator jobs? States with the most job openings for Customer Services Coordinator jobs include:
Customer Services Coordinator jobs near you
Infographic showing various Customer Services Coordinator job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,169 per year, or $20.3 per hour.

Patient Services Coordinator/Customer Service Coordinator

Physical Therapy & Sports Medicine Centers

Groton, CT • On-site

$20 - $22/hr

Part-time

Posted 5 days ago

Job description

Join Our Team as a Patient Services Coordinator in Groton, CT!

Are you a motivated, people-oriented individual with a passion for helping others? PTSMC is currently seeking a Part-Time Patient Services Coordinator (PSC) to join our Groton clinic. This front desk role is a key position within our team, serving as both the first and last point of contact for patients and visitors.

About the Role
Patient Services Coordinators play a vital role in delivering exceptional customer service and ensuring the smooth operation of front desk and administrative functions. We're looking for someone who brings a friendly and professional demeanor, excellent communication skills, and a commitment to creating positive experiences for every patient.

Key Responsibilities:

  • Deliver outstanding customer service in a welcoming and professional manner
  • Greet patients and visitors as they arrive
  • Answer and route incoming calls appropriately
  • Assist patients with completing intake and insurance forms
  • Accurately input patient data into the electronic medical record system
  • Schedule and confirm appointments
  • Process and collect patient payments

Schedule:
 20 - 25 hours per week to be determined. Clinic hours are Monday through Friday, 7:00 AM – 7:00 PM. Ideal candidates will have day & evening availability.

Why Join PTSMC?

PTSMC is a physical therapist-owned, outpatient practice consistently recognized as one of Connecticut’s "Top Workplaces" for 14 years running, and as a Top Workplace USA for the past 5 years.

Our Mission:
To improve the quality of people’s lives by providing:

  • Unmatched experiences
  • Clinical excellence
  • Lifelong relationships

Who We Are:
With 37 locations across Connecticut, PTSMC is the largest private-practice physical therapy provider in the state, serving over 35,000 patients annually. Since opening our first clinic in Waterbury in 2000, we’ve grown through a unique partnership model that empowers physical therapists to become clinic owners and leaders.

Our Reputation:
PTSMC has built a strong reputation for excellence in care, with a patient-centered approach focused on helping individuals return to work, sports, and the activities they love following injury, pain, or surgery.

Our Culture – PT for Life:
Our ‘PT for Life’ culture represents our commitment to treating everyone—patients, coworkers, and partners—with compassion, respect, and professionalism. Our work environment is supportive and growth-oriented, as reflected in our “Top Workplace” and “World Class” Net Promoter Score distinctions, as well as our consistent 5-star Google ratings.

Learn more about us:
???? www.ptsmc.com
???? Follow us on Facebook, Instagram, and LinkedIn

Come be a part of something bigger—where clinical excellence meets lifelong relationships!


Apply