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Customer Service Administrator Jobs (NOW HIRING)

The Lund Company

Customer Service Administrator

Omaha, NE

$17 - $22.75/hr

Customer Support: Proactively address tenant concerns and service requests and ensuring issues are resolved quickly. * Proficiency in Microsoft Office (Excel, Work, Outlook, Teams, etc) * Strong ...

Protos Security

Customer Service Administrator

Roanoke, VA

$17.50 - $23.25/hr

Ensures the delivery of high-quality customer service through regular direct contact with clients and vendors, evaluates service quality and supports corrective action as necessary. * Meets regularly ...

THE LUND COMPANY

Customer Service Administrator

Omaha, NE · On-site

$16 - $21.50/hr

Customer Support: Proactively address tenant concerns and service requests and ensuring issues are resolved quickly. * Proficiency in Microsoft Office (Excel, Work, Outlook, Teams, etc) * Strong ...

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How much do customer service administrator jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for customer service administrator in the United States is $21.33, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Administrator, and why are they important?

To thrive as a Customer Service Administrator, you need strong communication abilities, organizational skills, and a background in customer relations, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center systems, and office productivity tools like Microsoft Office is typically required. Problem-solving, patience, and a positive attitude are standout soft skills for managing inquiries and resolving issues effectively. These competencies are crucial for ensuring customer satisfaction, maintaining efficient operations, and supporting the company's reputation.

What is the highest paid customer service job?

The highest paid customer service roles are often in management or specialized fields such as customer service directors or client relations managers, with salaries exceeding $70,000 annually. These positions typically require extensive experience, leadership skills, and sometimes industry-specific certifications, and they often involve overseeing large teams or complex client accounts.

What are the 5 duties of an office administrator?

An office administrator's duties typically include managing correspondence, organizing files and records, scheduling appointments and meetings, overseeing office supplies and equipment, and supporting staff with administrative tasks. These roles require strong organizational skills and proficiency with office software tools. The position often involves multitasking and maintaining efficient office operations.

What Is a Customer Service Administrator?

A customer service administrator oversees the customer service department of an organization. It is their job to monitor accounts, maintain the needs of representatives, and assist with interactions as related specifically to customer service. Typical duties include analyzing customer satisfaction, processing customer orders, and collaborating with other departments. The career requires extensive knowledge of the company’s products and policies. Additional qualifications include strong communication skills and experience with relevant computer software. This job does not require formal education, although some employers prefer those with an associate or bachelor’s degree.

What are some common challenges faced by Customer Service Administrators and how can they be managed effectively?

Customer Service Administrators often encounter challenges such as handling high volumes of inquiries, managing difficult customer interactions, and maintaining accurate records under tight deadlines. Staying organized and using customer relationship management (CRM) tools can help streamline workflows, while ongoing communication with team members ensures consistent service. Additionally, developing strong problem-solving skills and participating in regular training can make it easier to resolve complex issues efficiently and maintain a positive customer experience.

What are Customer Service Administrators?

Customer Service Administrators are professionals responsible for supporting customers by handling inquiries, resolving issues, and ensuring a smooth experience with a company’s products or services. They typically manage communication through phone, email, or chat, process orders, maintain customer records, and coordinate with other departments to resolve customer concerns. This role requires strong communication, problem-solving skills, and attention to detail. Customer Service Administrators play a key role in maintaining customer satisfaction and loyalty.
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Customer Service Administrator jobs near you
Infographic showing various Customer Service Administrator job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,369 per year, or $21.3 per hour.

CUSTOMER SERVICE ADMINISTRATOR

Nationwide Southwest

Marrero, LA

$33K - $38K/yr

Other

Medical, PTO

Posted 9 hours ago

Job description

VIP Distributors, Inc is seeking a Customer Service Administrator for our Appliance Service Department. Our ideal candidate will be someone with a strong track record of employment, dependability and excellent customer service skills. This job will involve dealing with customers and service related issued, and sometimes this will require more than ordinary courtesy and tact to establish and maintain good customer relations. Candidates should be outgoing and have a positive demeanor as well as being able to multi-task, prioritize and manage time effectively.
This is not an entry level position and you must be capable of working independently with minimum supervision. One who can find answers and respond quickly to customer issues, all with a polite and professional voice and manner. This is a full time immediate available position and you must be able to work Monday thru Friday from 9:00 to 6:00.
Responsibilities:
* Accurately collect customer's information for service calls
* Schedule appointments
* Create Service Tickets for Technicians
* Update and Maintain Calendar for Schedule
* Validate Warranties
* Receive parts for service as well as verify correct parts are given to technicians
* Monitor all return calls that have parts on order and provide ETA to customers
* Follow up on part returns
* File claims on completed calls
* Respond to customer inquiries in a timely manner
* Other assigned duties as directed by management
Good computer skills, written and verbal communication skills and being highly organized with exceptional follow-through abilities are essential. Having problem solving skills, attention to detail and adapt to multiple and varies responsibilities is a plus.
VIP Distributors, Inc offers a benefit package which includes Paid Vacation, Paid Holidays, Health Insurance with a generous starting salary. We are a growing company with a great team and hope you would consider becoming part of our family.
Compensation: $33,000.00 - $38,000.00 per year
Our company is dedicated to serving our customers and our community. Our team is chosen for their knowledge, experience, training, efficiency and courtesy. If you want to be part of our home-grown culture and winning team, please apply today!

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