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Customer Service Administrator Jobs in California

Anritsu

Customer Service Administrator

Morgan Hill, CA · On-site

$36.06 - $43.26/hr

As a Customer Service Administrator based in our Morgan Hill, CA office, you will be responsible for post-sales support by working with customers, field offices, and sales/service teams. You will ...

Marin Luxury Cars

Service Administrator

Corte Madera, CA · On-site

$23 - $27/hr

Job Type Full-time Description Service Administrator The Service Administrator plays a key role in ... This position ensures smooth communication between customers, service advisors, and internal teams ...

RWC Group

Service Administrator

San Fernando, CA · On-site

Help Keep Our Customers on the Road. RWC Group is looking for an organized, dependable, and customer-focused Service Administrator to support our Service team. In this role, you'll work closely with ...

Marin Luxury Cars

Service Administrator

Corte Madera, CA · On-site

$23 - $27/hr

Description Service Administrator The Service Administrator plays a key role in supporting the ... This position ensures smooth communication between customers, service advisors, and internal teams ...

MCT Companies

Service Administrator

Rowland Heights, CA · On-site

$22 - $25/hr

Blue is a dedication and commitment to our co-workers, customers, and our core values. Our core ... Job Summary: The Service Administrator serves as the primary liaison between prospective and ...

Cummins

Service Administrator

Downey, CA · On-site

Serves as primary customer contact to promote quality customer service and increase business within the branch location. We are looking for a talented Service Administrator to join our Distribution ...

Cummins

Service Administrator

Downey, CA · On-site

$72K - $108K/yr

Serves as primary customer contact to promote quality customer service and increase business within the branch location. We are looking for a talented Service Administrator to join our Distribution ...

Cummins

Service Administrator

Downey, CA · On-site

Serves as primary customer contact to promote quality customer service and increase business within the branch location. We are looking for a talented Service Administrator to join our Distribution ...

Cummins Inc.

Service Administrator

Downey, CA · On-site

Serves as primary customer contact to promote quality customer service and increase business within the branch location. We are looking for a talented Service Administrator to join our Distribution ...

Cummins

Service Administrator

Downey, CA · On-site

Serves as primary customer contact to promote quality customer service and increase business within the branch location. We are looking for a talented Service Administrator to join our Distribution ...

Cummins Inc.

Service Administrator

Downey, CA · On-site

Serves as primary customer contact to promote quality customer service and increase business within the branch location. We are looking for a talented Service Administrator to join our Distribution ...

Cummins

Service Administrator

Downey, CA · On-site

Serves as primary customer contact to promote quality customer service and increase business within the branch location. We are looking for a talented Service Administrator to join our Distribution ...

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All JobsCustomer Service Administrator JobsCustomer Service Administrator Jobs in California

Customer Service Administrator information

See California salary details

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How much do customer service administrator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer service administrator in California is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.55 per hour, depending on experience, location, and employer.

What is a customer service administrator?

A customer service administrator oversees the customer service department of an organization. It is their job to monitor accounts, maintain the needs of representatives, and assist with interactions as related specifically to customer service. Typical duties include analyzing customer satisfaction, processing customer orders, and collaborating with other departments. The career requires extensive knowledge of the company’s products and policies. Additional qualifications include strong communication skills and experience with relevant computer software. This job does not require formal education, although some employers prefer those with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer service administrator, and why are they important?

To thrive as a Customer Service Administrator, you need strong communication abilities, organizational skills, and a background in customer relations, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center systems, and office productivity tools like Microsoft Office is typically required. Problem-solving, patience, and a positive attitude are standout soft skills for managing inquiries and resolving issues effectively. These competencies are crucial for ensuring customer satisfaction, maintaining efficient operations, and supporting the company's reputation.

What are some common challenges faced by customer service administrators and how can they be managed effectively?

Customer Service Administrators often encounter challenges such as handling high volumes of inquiries, managing difficult customer interactions, and maintaining accurate records under tight deadlines. Staying organized and using customer relationship management (CRM) tools can help streamline workflows, while ongoing communication with team members ensures consistent service. Additionally, developing strong problem-solving skills and participating in regular training can make it easier to resolve complex issues efficiently and maintain a positive customer experience.

What qualifications do I need to be a customer service administrator?

A customer service administrator typically needs a high school diploma or equivalent; some roles may prefer or require post-secondary education or relevant certifications. Strong communication, organizational skills, and proficiency with customer management software are important. Prior experience in customer service or administrative roles can be beneficial.
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Customer Service Administrator jobs near you
Infographic showing various Customer Service Administrator job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $43,788 per year, or $21.1 per hour.

Customer Service Administrator

Anritsu

Morgan Hill, CA • On-site

$36.06 - $43.26/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 20 days ago

Key responsibilities

  • Handle post-sales support by working with customers, field offices, and sales/service teams.

  • Manage sales and service orders, including exchanges, repairs, calibration, service agreements, and warranties.

  • Coordinate shipping, receiving, inventory control, and documentation to ensure accurate and timely material movement.

Job description

Anritsu is a provider of innovative communications test and measurement solutions. Anritsu engages customers as true partners to help develop wireless, optical, microwave/RF, and digital solutions for R&D, manufacturing, installation, and maintenance applications, as well as multidimensional service assurance solutions for network monitoring and optimization. Anritsu also provides precision microwave/RF components, optical devices, and high-speed electrical devices for communication products and systems. The company develops advanced solutions for emerging and legacy wireline and wireless technologies used in commercial, private, military/aerospace, government, and other markets. To learn more visit www.anritsu.com and follow Anritsu on Facebook, LinkedIn, Twitter, and YouTube.

Anritsu is committed to providing a comprehensive and competitive benefits package to all employees. We offer standard benefits such as major medical, vision and dental coverage, life insurance, Employee Assistance Plan, Flexible Spending Accounts, a generous 401(k) Matching Plan, Tuition Reimbursement, and profit sharing. Our benefit package is designed to positively impact all aspects of your life; to help you and your family succeed; and to maintain our status as a “perfect job.” Come find out what Anritsu has to offer you!

As a Customer Service Administrator based in our Morgan Hill, CA office, you will be responsible for post-sales support by working with customers, field offices, and sales/service teams. You will maintain strong customer relationships while coordinating with planning, logistics, and operations to ensure timely service. You will handle Sales and Service Orders, including exchanges, repairs, calibration, service agreements, and warranties. You will also support global service centers with knowledge of international shipping, currencies, exchange rates, and export regulations. You will manage shipping/receiving, inventory control, and documentation: inspect goods, process shipments, track inventory, perform cycle counts, and resolve discrepancies. Ensure accurate, timely material movement and records.

Key Responsibilities:

  • Field phone calls from customers for RMA’s and Parts Orders
  • Enter Purchase, Sales, and Service Orders in SAP ERP
  • Ensure on-time delivery, turnaround, billing, and inventory accuracy; maintain export compliance
  • Resolve scheduling, shipping, and invoicing issues
  • Coordinate service schedules with technical teams to minimize downtime
  • Maintain service order records
  • Perform shipping, receiving, stocking, and distribution tasks
  • Reports to the Customer Service Supervisor in Morgan Hill, CA

Requirements:

  • Associates degree in Business, Accounting or > 2 years of experience in a related topic
  • Proven computer expertise in the use of ERP systems, and Microsoft Windows applications
  • Knowledge of ISO-9001 quality standard
  • Knowledge of inventory control, cycle counting and transactions, and material handling
  • Knowledge of SAP ERP system is a plus
  • Ability to lift up to 50 lbs. Lifting, bending, and stooping may be required

In order to be successful in this role, the following competencies and behavior skills are required:

  • Demonstrate problem solving abilities
  • Strong written and verbal communication skills
  • Ability to work independently and in team environments
  • Able to multitask

The annual base salary range for this position is $75,000 - $90,000. Please note that the salary information is a general guideline only. Anritsu Company considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/ training, key skills as well as market and business considerations when extending an offer.

Why work at Anritsu? Please visit us on Comparably to see what our employees love about working here!

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