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Customer Service Administrator Jobs in Wisconsin

SENECA FOODS

Customer Service Administrator

Janesville, WI · On-site

$16.25 - $21.75/hr

Seneca Foods in Janesville, WI is currently seeking a Customer Service Administrator to join our team. Reponsibilities: * Sales Order review and processing. * Investigate Sales Order status and ...

Seneca Foods

Customer Service Administrator

Janesville, WI · On-site

$16.25 - $21.75/hr

Seneca Foods in Janesville, WI is currently seeking a Customer Service Administrator to join our team. Reponsibilities: * Sales Order review and processing. * Investigate Sales Order status and ...

Seneca Foods

Customer Service Administrator

Janesville, WI · On-site

$16.25 - $21.75/hr

Seneca Foods in Janesville, WI is currently seeking a Customer Service Administrator that will focus their time in the Label/Poly area. The ideal candidate must be able to use a high degree of ...

SENECA FOODS

Customer Service Administrator

Janesville, WI

$16.25 - $21.75/hr

Seneca Foods in Janesville, WI is currently seeking a Customer Service Administrator that will focus their time in the Label/Poly area. The ideal candidate must be able to use a high degree of ...

Seneca Foods

Customer Service Administrator

Janesville, WI · On-site

$16.25 - $21.75/hr

Seneca Foods in Janesville, WI is currently seeking a Customer Service Administrator that will focus their time in the Label/Poly area. The ideal candidate must be able to use a high degree of ...

Trustmark

Customer Service Administrator II

Madison, WI · On-site

$22 - $31.79/hr

About the role Responsible for servicing customers on contractual policy change and disbursement requests; requires knowledge of company products, the ability to interpret policy provisions, and ...

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How much do customer service administrator jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for customer service administrator in Wisconsin is $21.53, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.03 per hour, depending on experience, location, and employer.

What is a customer service administrator?

A customer service administrator oversees the customer service department of an organization. It is their job to monitor accounts, maintain the needs of representatives, and assist with interactions as related specifically to customer service. Typical duties include analyzing customer satisfaction, processing customer orders, and collaborating with other departments. The career requires extensive knowledge of the company’s products and policies. Additional qualifications include strong communication skills and experience with relevant computer software. This job does not require formal education, although some employers prefer those with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer service administrator, and why are they important?

To thrive as a Customer Service Administrator, you need strong communication abilities, organizational skills, and a background in customer relations, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center systems, and office productivity tools like Microsoft Office is typically required. Problem-solving, patience, and a positive attitude are standout soft skills for managing inquiries and resolving issues effectively. These competencies are crucial for ensuring customer satisfaction, maintaining efficient operations, and supporting the company's reputation.

What are some common challenges faced by customer service administrators and how can they be managed effectively?

Customer Service Administrators often encounter challenges such as handling high volumes of inquiries, managing difficult customer interactions, and maintaining accurate records under tight deadlines. Staying organized and using customer relationship management (CRM) tools can help streamline workflows, while ongoing communication with team members ensures consistent service. Additionally, developing strong problem-solving skills and participating in regular training can make it easier to resolve complex issues efficiently and maintain a positive customer experience.

What qualifications do I need to be a customer service administrator?

A customer service administrator typically needs a high school diploma or equivalent; some roles may prefer or require post-secondary education or relevant certifications. Strong communication, organizational skills, and proficiency with customer management software are important. Prior experience in customer service or administrative roles can be beneficial.
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Customer Service Administrator jobs near you
Infographic showing various Customer Service Administrator job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $44,784 per year, or $21.5 per hour.

Customer Service Administrator

Seneca Foods Corporation

Janesville, WI

$17.50 - $23.25/hr

Full-time

Re-posted 13 days ago

Seneca Foods rating

7.7

Company rating: 7.7 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

126th of 443 rated food and drinks producers

Job description

Seneca Foods is one of North America's leading providers of packaged fruits and vegetables with facilities located throughout the United States. Our high quality products are primarily sourced from over 2,000 American farms. Seneca holds the largest share of the retail private label, food service, and export canned vegetable markets, distributing to over 90 countries. Products are also sold under the brands of Libby's®, Aunt Nellie's®, READ®, Seneca Farms®, Green Valley®, CherryMan®, Paradise®, Pennant®, and Seneca labels, including Seneca snack chips. Seneca also provides vegetable products to other companies under various co-pack arrangements.Seneca Foods in Janesville, WI is currently seeking a Customer Service Administrator to join our team. Reponsibilities: Sales Order review and processing. Investigate Sales Order status and provide feedback. Make Sales Order changes as needed/requested. Issue Customer concerns for various issues. Create and maintain customer profiles. Identify Master Data issues as related to Sales Order entry and adivse of issues. Elevate customer issues to Management to assist in resolution. Initiate information requests. Respond to additional customer, broker and sales inquiries. Back-up to teammates when they are out of office. Qualifications: General office experience with emphasis on order processing or data entry. Must be professional, communicate effectively. Must be a self-starter and team player. Must be detail oriented, accurate and organized. Experience in SAP or other ERP systems, Microsoft Office (excel, word, outlook) perferred. Seneca Foods Corporation is committed to providing equal opportunity for all, through a positive and continuing affirmative action program. No employee or applicant will be discriminated against because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status or any other Federal or State legally protected classes. Seneca Foods Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation under the Americans with Disabilities Act (ADA), please contact us at ADA senecafoods.com or call 585-495-4100.Nearest Major Market: Madison

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