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Customer Operations Associate Jobs (NOW HIRING)

Clark Associates

Operations Associate

Orlando, FL · On-site

Job Summary The Operations Associate with The Restaurant Store is responsible for assisting the ... Basic customer service skills and ability to function well with coworkers * Strong verbal ...

Merchology

Customer Operations Specialist

Plymouth, MN · On-site

$57K - $60K/yr

Merchology seeks a Customer Operations Specialist to support and strengthen the day-to-day ... High school diploma or GED required; associate or bachelor's degree preferred * Strong ...

Calsoft Systems

Operations Associate

Torrance, CA

As Operations Associate you will play the vital role of coordinating behind-the-scenes to ensure ... Ensure data integrity of all customer order and related data within the ERP system * Collaborate ...

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Customer Operations Associate information

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How much do customer operations associate jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for customer operations associate in the United States is $25.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

Is a CSA job stressful?

A Customer Operations Associate (CSA) role can be stressful due to high customer interaction, problem-solving demands, and meeting performance metrics. The level of stress varies depending on the work environment, workload, and individual skills in communication and time management.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What jobs in the US pay $300,000 a year?

In the US, high-paying roles such as senior executives, specialized physicians, investment bankers, and certain technology leaders can earn $300,000 or more annually. Customer Operations Associates typically do not reach this salary level, as it is more common in executive, medical, or financial roles requiring extensive experience and advanced skills.

What job makes $10,000 a month without a degree?

A Customer Operations Associate typically does not earn $10,000 a month without specialized experience or advanced skills. High-paying roles that can reach this level often involve sales, entrepreneurship, or technical fields like software development, which may require self-education, certifications, or extensive experience rather than formal degrees.

What are some common challenges faced by Customer Operations Associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a Customer Operations Associate, and why are they important?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.
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Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 22% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,475 per year, or $25.7 per hour.
Operations Associate

Operations Associate

Frontier Cooperative

Silver Creek, NE • On-site

Full-time

Posted 24 days ago

Job description

HIRING NOW: OPERATIONS ASSOCIATES @ Silver Creek, NE LOCATION
Frontier Cooperative is seeking Operations Associates to assist our Silver Creek location. An OPERATIONS ASSOCIATE engages in the safe unloading, loading, and storage of grain in the elevators along with working in our agronomy facility.
Operations Associates are responsible for a variety of different duties that include, but are not limited to & dependent upon location assignments, the following duties:
  • Provide exceptional Customer Service to our Patrons, Customers, & Employees in a courteous & professional manner at all times. Ops Associates assist customers with purchasing bulk fertilizers, chemicals, & seed, as well as delivering of grain commodities to the terminal.
  • Blend, load, unload Agronomy products & grain commodities.
  • Deliver products such as fertilizer, chemical, seed, or other to customers, businesses &/or locations within our trade territories.
  • Verify that company vehicles, equipment & machinery are in good working order prior to use.
  • Perform warehouse & other agricultural related duties such as operating tractors, machinery, forklifts, loaders, bobcats, etc.
  • Assist with routine building, grounds, vehicle, & equipment maintenance; Perform housekeeping inside and outside of all facilities, offices, mills, & elevators.
  • On occasion, Ops Associates may assist loading & unloading rail cars when needed.
  • At Frontier Cooperative, safety is our number 1 priority. We don't just say that, we live that. Frontier wants every employee to work safely & return home to their families every evening. Therefore, all employees must maintain & promote a strong safety culture & follow all safety policies, procedures, & regulations.
  • It is also every employee's responsibility to identify & communicate workplace hazards & correct or seek assistance in correcting unsafe actions or conditions. Employees must also complete all safety training, complete necessary reports & required record keeping, as needed.

Skills needed for success in this role include, but are not limited to, the following:
  • Ability to read, write & speak the English language, maintain & promote a positive image of the coop. Dependability & ability to adapt, think & make decisions quickly, be helpful & customer focused at all times is important.
  • Ability to lift up to 75 lbs. on occasion, climb ladders, stairs and bins when needed.
  • Ability to operate loaders, conveyors, tractors, farming equipment & other machinery.
  • Ability to work in & around grain, dust, & with Nebraska's everchanging adverse weather conditions and temperatures
  • Ability to work long hours to meet business demands during harvest.
  • Ability to pass a pre-employment drug screen test
  • Farming, Grain-Handling, &/or Elevator experience is helpful, but not necessary.
  • A class A or B CDL with endorsements is preferred, but will help the a candidate obtain one.

For more information & to APPLY, go to: www.frontiercooperative.com, click on the 'CAREERS' tab at the top of the page, and follow the easy application instructions.

Apply