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Operations Associate

Doylestown, PA · On-site

$26.50/hr

Operations Associate B&K Auto Tags - Doylestown, PA Full-Time * On-site About the Role B&K Auto ... This is a hands-on role that blends customer facing interaction, data entry, and general ...

Classical Charter Schools

Operations Associate

Bronx, NY · On-site

$58K - $75K/yr

Strong customer service mindset and ability to build positive relationships with staff, students, families, and vendors * Ability to problem-solve independently and exercise sound judgment in fast ...

Mawson & Mawson

Operations Associate

Langhorne, PA · On-site

$52K - $65K/yr

As an Operations Associate, you will play a key role in coordinating freight movements ... This position requires strong critical thinking, excellent customer service skills, and the ability ...

DUDE ABIDES INC

Operations Associate

Memphis, TN · On-site

$20/hr

We are hiring entry-level Operations Associates for several of our teams. As an Operations ... Fulfillment is an important final step in the process of getting orders ready for our customers.

OCVIBE

Operations Associate

Anaheim, CA · On-site

$19.50/hr

Operations Associate Pay Details: The starting hourly rate for this position is $19.50 per hour ... Manage customer flow, including timeliness of service and line flow * Collect, inspect, and ...

Anritsu

Customer Operations Representative

Morgan Hill, CA · On-site

$25.96 - $38.46/hr

As a Customer Operations Representative based in Morgan Hill, CA you will have responsibility for ... Possess an Associates or Bachelor's Degree in Business Administration * SAP experience * Salesforce ...

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Customer Operations Associate information

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How much do customer operations associate jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for customer operations associate in the United States is $25.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What jobs pay 4000 a week without a degree?

A Customer Operations Associate typically does not earn $4,000 weekly without a degree, as this pay level is uncommon for entry-level customer service roles. High-paying jobs that can reach this level without a degree often include specialized sales, real estate, or certain skilled trades, but they usually require experience, certifications, or licenses. Most roles paying this amount without a degree involve commission, performance bonuses, or entrepreneurial efforts.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving service issues, and ensuring customer satisfaction. They often use customer relationship management (CRM) tools and communicate with clients via phone, email, or chat to address inquiries and support business processes.

What is a customer service operations associate?

A customer service operations associate is responsible for supporting customer service teams by managing processes, data, and systems to ensure efficient service delivery. They often handle tasks such as order processing, troubleshooting, and using tools like CRM software to improve customer experience. Strong communication skills and attention to detail are essential for this role.

What are some common challenges faced by Customer Operations Associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a Customer Operations Associate, and why are they important?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

Is a Customer Operations Associate job stressful?

A Customer Operations Associate role can be stressful due to high call volumes, customer complaints, and the need for quick problem-solving. Success in the position often requires strong communication skills, patience, and the ability to manage multiple tasks efficiently.
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Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,475 per year, or $25.7 per hour.

Customer Operations Specialist

Delta Electronics (Americas) Ltd.

Morrisville, NC • On-site

$60K - $76K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 9 days ago

Job description

Who We Are
Founded in 1971, Delta is a global leader in power electronics and energy-efficient solutions, delivering advanced switching power supplies, thermal management systems, and critical infrastructure technologies.
With operations across five continents and nearly 200 global locations, Delta supports industries including data center infrastructure, industrial automation, telecom power, renewable energy, and EV charging.
Guided by our mission - "To provide innovative, clean, and energy-efficient solutions for a better tomorrow" - Delta combines engineering excellence with a strong commitment to sustainability and long-term value creation.
Position Overview:
Location: Plano, Texas onsite 100%
Compensation: $55K - $70K (commensurate with experience)
Bonus: Eligible
Work Authorization: This position is not eligible for visa sponsorship. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future sponsorship.
The Customer Operations Specialist will serve as a key operational liaison between Delta Electronics and assigned customer accounts, managing the full sales order lifecycle from purchase order receipt through invoice resolution. This role is highly customer-focused and plays a critical role in ensuring operational excellence, on-time delivery performance, and an overall positive customer experience.
The ideal candidate is detail-oriented, highly organized, and comfortable operating within a fast-paced environment while collaborating cross-functionally across Planning, Purchasing, Shipping, Finance, and Sales teams. This individual must possess strong communication skills, operational problem-solving capabilities, and the ability to manage multiple priorities simultaneously.
Key Responsibilities
  • Manage daily operational activities for assigned customer accounts, overseeing the full sales order lifecycle from PO receipt through invoice completion and payment resolution.
  • Perform order management and material planning activities within SAP, including reviewing inventory positions, updating sales orders, and coordinating delivery schedules.
  • Partner closely with internal teams including Purchasing, Planning, Shipping, and Sales to ensure customer commitments are delivered accurately, on time, and in full.
  • Provide customers with operational updates including open order status, shipment tracking, delivery schedules, and invoice reporting through email, customer portals, phone communication, and recurring meetings.
  • Support operational reporting activities utilizing Excel functions such as Pivot Tables, VLOOKUPs, and reporting dashboards for management and sales team visibility.
  • Coordinate customer drop shipments with Delta manufacturing and warehouse facilities to support customer delivery requirements.
  • Collaborate with Accounts Receivable and Accounts Payable teams to resolve invoice discrepancies, payment issues, and customer inquiries.
  • Troubleshoot operational and customer-related issues in real time while maintaining a high level of professionalism and customer service.

Minimum Qualifications
  • Associate Degree in Business Administration or related field preferred; equivalent combination of education and relevant experience will also be considered.
  • Minimum 2-5 years of experience within customer service, customer operations, business operations, order management, or supply chain support environments.
  • Experience working within ERP systems; SAP experience highly preferred.
  • Strong Microsoft Office proficiency, particularly within Excel (Pivot Tables, VLOOKUPs, reporting functions).
  • Excellent verbal and written communication skills with customer-facing experience.
  • Demonstrated ability to manage multiple priorities in a fast-paced operational environment.
  • Strong organizational skills, attention to detail, and problem-solving capabilities.
  • Ability to work cross-functionally within a collaborative team environment.

Pay Range
USD $60,500.00 - USD $76,000.00 /Yr.
Preferred Qualifications
  • Experience supporting manufacturing, distribution, logistics, supply chain, or operational business environments.
  • Previous experience managing customer accounts, order fulfillment, shipment coordination, or operational reporting.
  • Exposure to inventory management, material planning, or shipping coordination processes.

Benefit at Delta Electronics Americas
Delta Electronics offers a comprehensive benefits package designed to support your health, financial security, and overall well-being. Employees can choose from multiple medical plan options, including employer contributions to Health Savings Accounts, along with dental and vision coverage. Delta also provides a competitive 401(k) plan with company match, life and disability insurance, and a range of voluntary benefits. Additional resources such as flexible spending accounts, mental health support, and an Employee Assistance Program are available to help employees and their families thrive both personally and professionally.
Life at Delta
EEO Statement
Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.

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