ZipRecruiter

Log In

1

Customer Operations Associate Jobs (NOW HIRING)

medplast

Customer Operations Specialist

Elkhorn, WI · On-site

Associate's degree required; Bachelor's degree preferred * Proficiency with Microsoft Office ... customer operations, customer service, or order management experience, preferably in a ...

Eberjey

Operations Associate

East Hampton, NY · On-site

$17 - $22/hr

Operations Associate Department: Retail Employment Type: Seasonal - Part Time Location: East ... Ability to maintain courteous, professional communication with all customers and co-workers at all ...

Tokio Marine HCC

Operations Associate

Alpharetta, GA · On-site

Operations Associate Location: Alpharetta, GA (Hybrid) Reports to: Operations Supervisor Employment ... Our Good Company values, including integrity, empowerment, and commitment to customer service, and ...

Iberdrola

Manager - Customer Operations

Rochester, NY · On-site

$132K/yr

An associates degree in a related field with 12 years of progressive experience may be accepted in lieu of bachelor's degree. * Experience leading multi-site operations, including in-person customer ...

Tmhcc

Operations Associate

Alpharetta, GA

Operations Associate Location: Alpharetta, GA (Hybrid) Reports to: Operations Supervisor Employment ... Our Good Company values, including integrity, empowerment, and commitment to customer service, and ...

Viant

Customer Operations Specialist

Elkhorn, WI · On-site

With nearly 6,000 associates across 24 locations worldwide, we offer a unique combination of small ... As a Customer Operations Specialist , you will be responsible for managing customer service ...

DUDE ABIDES INC

Operations Associate

Memphis, TN · On-site

$20/hr

We are hiring entry-level Operations Associates for several of our teams. As an Operations ... Fulfillment is an important final step in the process of getting orders ready for our customers.

River Bank

Operations Associate

Stoddard, WI

The Operations Associate is responsible for providing customer service support to all internal and external customers. This position is responsible for processing and balancing activities, including ...

medplast

Customer Operations Specialist

Elkhorn, WI · On-site

Associate's degree required; Bachelor's degree preferred * Proficiency with Microsoft Office ... customer operations, customer service, or order management experience, preferably in a ...

next page

Showing results 1-20

All JobsCustomer Operations Associate Jobs

Customer Operations Associate information

See salary details

$9

$25

$50

How much do customer operations associate jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for customer operations associate in the United States is $25.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

Is a CSA job stressful?

A Customer Operations Associate (CSA) role can be stressful due to high customer interaction, problem-solving demands, and meeting performance metrics. The level of stress varies depending on the work environment, workload, and individual skills in communication and time management.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What jobs in the US pay $300,000 a year?

In the US, high-paying roles such as senior executives, specialized physicians, investment bankers, and certain technology leaders can earn $300,000 or more annually. Customer Operations Associates typically do not reach this salary level, as it is more common in executive, medical, or financial roles requiring extensive experience and advanced skills.

What job makes $10,000 a month without a degree?

A Customer Operations Associate typically does not earn $10,000 a month without specialized experience or advanced skills. High-paying roles that can reach this level often involve sales, entrepreneurship, or technical fields like software development, which may require self-education, certifications, or extensive experience rather than formal degrees.

What are some common challenges faced by Customer Operations Associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a Customer Operations Associate, and why are they important?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.
More about Customer Operations Associate jobs
What cities are hiring for Customer Operations Associate jobs? Cities with the most Customer Operations Associate job openings:
What are the most commonly searched types of Customer Operations jobs? The most popular types of Customer Operations jobs are:
Who are the top companies hiring for Customer Operations Associate jobs? The top employers for Customer Operations Associate jobs are:
What states have the most Customer Operations Associate jobs? States with the most job openings for Customer Operations Associate jobs include:
What job categories do people searching Customer Operations Associate jobs look for? The top searched job categories for Customer Operations Associate jobs are:
Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 22% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,475 per year, or $25.7 per hour.

Customer Operations Specialist

medplast

Elkhorn, WI

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

As a Customer Operations Specialist, you will be responsible for managing customer service activities for both internal and external customers, ensuring timely and accurate communication, order management, and quoting processes. You’ll gain valuable, hands-on experience in cross-functional collaboration with Planning, Operations, Engineering, and Quality teams. This position offers exposure to end-to-end supply chain processes within a fast-paced, regulated manufacturing environment.

We’re looking for motivated, detail-oriented individuals who are eager to learn, build problem-solving skills, and grow into long-term careers in supply chain. Whether you’re just starting out or transitioning from a related field, Viant provides the training, support, and career pathways to help you succeed.

 BENEFITS 

  • Medical, dental, and vision benefits-effective on date of hire
  • Generous paid time off benefits and 11 paid Holidays
  • Company-paid life insurance
  • 401k plan with company match

WELL-BEING 

  • Low-cost nutrition and mental health visits 
  • Up to $150-off your gym membership annually 
  • Discounted Pet Insurances for your furry friends
  • Access to individualized financial planning meetings 
  • Employee Discount Program with savings on electronics, home goods, gym equipment, and more
  • Discounted family caregiving support

CAREER GROWTH 

  • Tuition Reimbursement 
  • On-site Training Programs 
  • Defined Career Path for advancement in role and compensation 
  • New Hire On-boarding Training Plans 

WHAT YOU’LL DO

  • Serve as the primary point of contact for customer communications and issue resolution.
  • Build and maintain strong relationships with customers and partners with Sales for strategic accounts.
  • Understand and communicate customer requirements across internal teams.
  • Ensure compliance with customer contractual obligations.
  • Execute contract reviews and support order entry processes.
  • Manage standard and repeat product quotations.
  • Collaborate with Planning, Operations, Engineering, and Quality to meet customer expectations.
  • Monitor and communicate expedite requests and recovery plans.
  • Coordinate finished goods configuration to ensure accuracy in revision, pricing, and specifications.
  • Support Technical Solutions group for new product quotations.
  • Drive performance on key metrics including On-Time Delivery, Order Acknowledgement Cycle Time, and Quote Cycle Time.
  • Assist with other Supply Chain related duties as required.

QUALIFICATIONS 

  • Associate’s degree required; Bachelor’s degree preferred
  • Proficiency with Microsoft Office applications (Excel, Outlook, Teams, Word, PowerPoint)
  • Sales, service, and customer relationship management acumen
  • 2-4 years of relevant customer operations, customer service, or order management experience, preferably in a manufacturing or regulated environment
  • SIOP (Sales, Inventory & Operations Planning) experience preferred
  • IQMS or similar ERP system experience preferred

Apply