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Client Advocate Jobs (NOW HIRING)

SS&C

Client Advocate

Jacksonville, FL

Client Advocate Locations : Jacksonville, FL | Hybrid | Remote Get To Know The Team: SS&C Advent, a leading provider of innovative software and services for the global investment management industry ...

greenpath, inc.

Client Advocate

Augusta, GA · On-site

As a Client Advocate , you'll be the first point of contact for individuals seeking financial support and guidance through GreenPath's services. This role is ideal for those who excel in fast‑paced ...

Parkhill

Client Advocate

Houston, TX

Overview The Client Advocate focuses on driving regional growth by developing and executing business development and government relations strategies in collaboration with regional leadership. It ...

Parkhill

Client Advocate

Houston, TX · On-site

Overview The Client Advocate focuses on driving regional growth by developing and executing business development and government relations strategies in collaboration with regional leadership. It ...

greenpath, inc.

Client Advocate

Fairborn, OH · On-site

As a Client Advocate , you'll be the first point of contact for individuals seeking financial support and guidance through GreenPath's services. This role is ideal for those who excel in fast‑paced ...

greenpath, inc.

Client Advocate

Novi, MI · On-site

As a Client Advocate , you'll be the first point of contact for individuals seeking financial support and guidance through GreenPath's services. This role is ideal for those who excel in fast‑paced ...

greenpath, inc.

Client Advocate

Traverse City, MI · On-site

As a Client Advocate , you'll be the first point of contact for individuals seeking financial support and guidance through GreenPath's services. This role is ideal for those who excel in fast‑paced ...

greenpath, inc.

Client Advocate

East Lansing, MI · On-site

As a Client Advocate , you'll be the first point of contact for individuals seeking financial support and guidance through GreenPath's services. This role is ideal for those who excel in fast‑paced ...

greenpath, inc.

Client Advocate

San Antonio, TX · On-site

As a Client Advocate , you'll be the first point of contact for individuals seeking financial support and guidance through GreenPath's services. This role is ideal for those who excel in fast‑paced ...

greenpath, inc.

As a Client Advocate , you'll be the first point of contact for individuals seeking financial support and guidance through GreenPath's services. This role is ideal for those who excel in fast‑paced ...

Willis Towers Watson

Senior Client Advocate

Chicago, IL · On-site

$195K - $235K/yr

Senior Client Advocate The Senior Client Advocate provides strategic relationship management, taking advantage of our specialized industry experience and unparalleled market know how, to craft ...

Sepire

Client Advocate

Willowbrook, IL · On-site

Position Summary The Client Advocate (CA) serves as the primary point of contact for assigned client programs, acting as both a client champion and an internal driver of execution. This role ensures ...

greenpath, inc.

Client Advocate

Las Vegas, NV · On-site

As a Client Advocate , you'll be the first point of contact for individuals seeking financial support and guidance through GreenPath's services. This role is ideal for those who excel in fast‑paced ...

The Hollister Group

Client Advocate

Boston, MA · On-site

$17/hr

Our client, a respected nonprofit organization, is seeking a dedicated contract Bilingual Client Advocate (English/Russian speaking) for approximately 3+ months. In this role, you will support ...

Parkhill

Client Advocate

Houston, TX · On-site

The Client Advocate focuses on driving regional growth by developing and executing business development and government relations strategies in collaboration with regional leadership. It involves ...

UNAVAILABLE

Client Advocate II

Joplin, MO · On-site

Summary A Client Advocate serves as a member of a team responsible for managing and monitoring the overall client relationship and their satisfaction with G&A's products and services, as well as ...

North Slope Borough

Client Advocate

Barrow, AK · On-site

$30.62/hr

This serves for Client Advocates who may work at the NSB Arctic Women in Crisis Residential Shelter, Children & Youth Services Residential Program, or the Integrated Behavioral Health Outpatient ...

SS&C Technologies

Client Advocate

Jacksonville, FL · On-site

Client Advocate Locations : Jacksonville, FL | Hybrid | Remote Get To Know The Team: SS&C Advent, a leading provider of innovative software and services for the global investment management industry ...

Willis Towers Watson

Senior Client Advocate

Columbus, OH · On-site

$195K - $235K/yr

Senior Client Advocate The Senior Client Advocate provides strategic relationship management, taking advantage of our specialized industry experience and unparalleled market know how, to craft ...

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Client Advocate information

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$14

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How much do client advocate jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for client advocate in the United States is $21.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.56 per hour, depending on experience, location, and employer.

What is the role of a client advocate?

A client advocate is responsible for representing and supporting clients' needs, ensuring they receive quality service and their concerns are addressed. They often communicate with clients, resolve issues, and collaborate with internal teams to improve client satisfaction and retention.

What are the key skills and qualifications needed to thrive as a Client Advocate, and why are they important?

To thrive as a Client Advocate, you need a solid understanding of client services, problem-solving abilities, and experience in customer-facing roles, often supported by a relevant degree or training in social work, communications, or a related field. Familiarity with CRM software, case management systems, and basic office tools is typically required. Excellent interpersonal skills, active listening, and empathy help build trust and effectively address client concerns. These skills are essential for ensuring client satisfaction, resolving issues efficiently, and building long-term relationships.

What is the difference between Client Advocate vs Customer Service Representative?

AspectClient AdvocateCustomer Service Representative
Required CredentialsTypically requires a bachelor's degree in a related field; certifications in customer relations or advocacy are commonHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentOften in healthcare, legal, or nonprofit settings; involves direct client interaction and advocacyPrimarily in retail, call centers, or service industries; focuses on assisting customers with inquiries and issues
Employer & Industry UsageUsed by healthcare providers, legal firms, and advocacy organizationsCommon across retail, telecom, banking, and hospitality sectors

While both roles involve assisting clients or customers, a Client Advocate typically works in specialized settings advocating for clients' needs, often requiring specific credentials. In contrast, a Customer Service Representative handles general inquiries and support in various industries. The roles differ mainly in scope, environment, and expertise required.

How can I make 2000 a week working from home?

A Client Advocate can potentially earn $2,000 a week by handling high-volume client communications, providing exceptional service, and working flexible hours. Increasing income may involve gaining specialized skills, certifications, or working for companies that offer commission or performance-based bonuses, often requiring strong communication and problem-solving abilities.

What are some common challenges faced by Client Advocates and how can they be addressed?

Client Advocates often encounter challenges such as managing diverse client needs, balancing multiple cases, and navigating complex organizational processes. To address these, effective communication and strong organizational skills are essential, as is the ability to remain empathetic while maintaining professional boundaries. Regular collaboration with internal teams and ongoing professional development can help Client Advocates provide the best support and ensure positive client outcomes.

Can you get paid to be an advocate?

Yes, client advocates are typically paid employees who earn a salary or hourly wage for their work supporting clients, resolving issues, and providing guidance. Compensation depends on the employer, experience, and location, and may include benefits such as health insurance and paid time off.

What jobs pay 4000 a week without a degree?

A Client Advocate role typically does not pay $4,000 a week without significant experience or specialized skills. High-paying jobs that can reach this level without a degree often include sales positions, real estate brokers, or certain entrepreneurial ventures, but they usually require strong communication skills, industry knowledge, or licensing. Most roles offering such income levels rely on performance-based pay, commissions, or business ownership rather than formal education alone.

What are Client Advocates?

Client Advocates are professionals who act as liaisons between clients and organizations, ensuring that clients' needs and concerns are understood and addressed effectively. They provide support, answer questions, resolve issues, and help clients navigate processes or services. Client Advocates are commonly found in industries such as healthcare, legal services, finance, and customer service, where client satisfaction is crucial. Their primary goal is to ensure positive client experiences and foster long-term relationships between clients and the company.
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Client Advocate jobs near you
Infographic showing various Client Advocate job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $45,186 per year, or $21.7 per hour.
Client Advocate

Client Advocate

SS&C

Jacksonville, FL

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Job Description

Client Advocate

Locations: Jacksonville, FL | Hybrid | Remote

Get To Know The Team:

SS&C Advent, a leading provider of innovative software and services for the global investment management industry, is seeking a Client Advocate to join our industry-leadingBlack Diamond Service Team.In this role, you will join a dynamic team as an integral part of the day-to-day process of supporting our clients using our Black Diamond Wealth Platform solution. Like what you read? Then you may be a perfect candidate to join the company ranked #1 on the list of Best Places to Work in Jacksonville.

Why You Will Love It Here!

  • Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans
  • Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
  • Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
  • Training: Hands-On, Team-Customized, including SS&C University

What You Will Bring:

  • The ideal candidate should be highly motivated with excellent communication and analytical skills. Within this role, you will build and maintain strategic relationships with existing clients through effective communication in a proactive, consultative and professional manner.

  • You're a self-starter who can establish priorities, meet deadlines, and work independently in a remote/hybrid environment

  • You have proven work experience as a Customer Success Manager or similar role

  • You have excellent communication skills, including presentations and written documents

  • You are a strong problem solver and work cross-functionally to deliver results.

  • You quickly grasp new and complex topics and communicate them clearly.

What You Will Get To Do:

You will work directly with clients to help solve their problems and ensure their satisfaction. You will also work closely with other teammates to ensure customer questions and concerns are addressed in a timely manner. In doing this, you will be responsible for undertaking discovery and education activities that help clients troubleshoot our technology and financial industry based issues via phone, email, Salesforce, virtual meetings, and occasional in person scenarios.

Customer Value Realization

  • Spend time getting to know the client's business model and individual system needs

  • Act in a consultative manner by offering creative solutions, and proactively identifying opportunities where we can deliver even greater value for our customers through our platform

  • Pin point the root cause of problems, provide solutions, and own the relationship from start to finish

Adoption and Client Retention

  • Educate and train clients on rapidly changing software systems to drive adoption

  • Troubleshoot platform specific and technology-based issues and work with internal teams to produce a resolution

  • Be a Black Diamond power user in order to provide the most relevant and creative platform solutions

Emotional Intelligence

  • Have the ability to empathize and connect with clients

  • Be approachable and display a selfless attitude towards others

  • Don't be afraid to ask the "why" and continue to learn

  • Build trust and transparency with your clients to strengthen the relationship they have to the business

Collaboration

  • Show a strong desire to work with others to solve internal issues and client problems

  • Care about the success of teammates and help inspire and empower creative solutions

  • Be a great team player that steps up to help others, and sees the positive in any situation

Have fun!

  • Celebrate with our Product & Development teams as they unveil updates to our platform

  • Give back and get involved in the community by participating in various philanthropic opportunities and company events

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.

#LI-AL1

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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