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Client Advocate Jobs in Missouri (NOW HIRING)

Our Lady's Inn

Child Advocate

Saint Louis, MO · On-site

$20/hr

The CA is responsible for entering case notes and demographic data into the agency's client ... The Child Advocate has responsibility to: Child Advocacy & Development * Assess children ...

Our Lady's Inn

Child Advocate

Saint Louis, MO

$19 - $20/hr

The CA is responsible for entering case notes and demographic data into the agency's client ... The Child Advocate has responsibility to: Child Advocacy & Development * Assess children ...

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$13

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$44

How much do client advocate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for client advocate in Missouri is $20.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $22.12 per hour, depending on experience, location, and employer.

What is a client advocate?

Client Advocates are professionals who act as liaisons between clients and organizations, ensuring that clients' needs and concerns are understood and addressed effectively. They provide support, answer questions, resolve issues, and help clients navigate processes or services. Client Advocates are commonly found in industries such as healthcare, legal services, finance, and customer service, where client satisfaction is crucial. Their primary goal is to ensure positive client experiences and foster long-term relationships between clients and the company.

What are some common challenges faced by client advocates and how can they be addressed?

Client Advocates often encounter challenges such as managing diverse client needs, balancing multiple cases, and navigating complex organizational processes. To address these, effective communication and strong organizational skills are essential, as is the ability to remain empathetic while maintaining professional boundaries. Regular collaboration with internal teams and ongoing professional development can help Client Advocates provide the best support and ensure positive client outcomes.

What are the key skills and qualifications needed to thrive as a client advocate, and why are they important?

To thrive as a Client Advocate, you need a solid understanding of client services, problem-solving abilities, and experience in customer-facing roles, often supported by a relevant degree or training in social work, communications, or a related field. Familiarity with CRM software, case management systems, and basic office tools is typically required. Excellent interpersonal skills, active listening, and empathy help build trust and effectively address client concerns. These skills are essential for ensuring client satisfaction, resolving issues efficiently, and building long-term relationships.

What is the difference between Client Advocate vs Customer Service Representative?

AspectClient AdvocateCustomer Service Representative
Required CredentialsTypically requires a bachelor's degree in a related field; certifications in customer relations or advocacy are commonHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentOften in healthcare, legal, or nonprofit settings; involves direct client interaction and advocacyPrimarily in retail, call centers, or service industries; focuses on assisting customers with inquiries and issues
Employer & Industry UsageUsed by healthcare providers, legal firms, and advocacy organizationsCommon across retail, telecom, banking, and hospitality sectors

While both roles involve assisting clients or customers, a Client Advocate typically works in specialized settings advocating for clients' needs, often requiring specific credentials. In contrast, a Customer Service Representative handles general inquiries and support in various industries. The roles differ mainly in scope, environment, and expertise required.

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The top searched job categories for Client Advocate jobs in Missouri are:

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Client Advocate jobs near you
Infographic showing various Client Advocate job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, and 6% Contract. Highlights an 69% Physical, 4% Hybrid, and 27% Remote job distribution, with an average salary of $42,384 per year, or $20.4 per hour.

Client Advocate (part-time) - Children's Center

Synergy Services

Kansas City, MO • On-site

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

If you’re looking to do truly life-changing work, consider joining our team! Synergy Services employs compassionate individuals committed to strengthening people, families, and our community through prevention, crisis care, shelter, counseling, advocacy, and education. Before you apply, take a few minutes to visit our Employment Page to explore all of our current opportunities, watch our recruitment video, and get a feel for the culture, mission, and people that make Synergy Services such a rewarding place to work: https://www.synergyservices.org/about-us/employment/
Position: Client Advocate

Program: Children's Center
Status: Part-Time, Hourly position.
Available shift:
Evening advocate opening: Friday through Monday 4:00pm-9:00pm
Shift Differential for Advocate Positions: $1 from 4p to midnight and $2 from midnight to 8a.
Description:
The Children's Center is facilitating an Attachment Based Parenting program, that emphasizes a securely attached relationship between caretaker and child, in which the child demonstrates felt safety, trust, and a preference of their caretaker over strangers. Client Advocates will assist families in programming, provide a nurturing and safe environment and facilitate groups to promote attachment.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
  • Completes intake and discharge paperwork for clients in shelter.
  • Teaches basic life skills to clients, addressing their individualized needs. Examples include behavior management, communication skills, cooking, recreation, parenting skills and budgeting.
  • Provides support for clients.
  • Provides advocacy and assistance with meeting case management/treatment goals.
  • Provides transportation for clients as needed.
  • Dispenses medications to clients according to med tech certification guidelines.
  • Maintains accurate documentation and client records.
  • Performs general clerical duties, answers telephones, and answers hotline.
  • Assists with training of volunteers and utilizes volunteer’s time to help meet client’s needs.
  • Attends internal and/or external trainings and workshops to meet the 40 hour per year licensing requirement as long as within department budget and staff/client ratios are met.
  • Completes minor maintenance duties around the facility. Completes maintenance requests and forwards them to management as needed.
  • Maintains client confidentiality.
  • Maintains communications with other staff members – both written and oral.
  • Attends and participates in weekly staff meetings/case reviews.
  • Maintains a clean environment as necessary i.e. cleaning facility areas, office area, laundering linens and completing other household tasks as needed and/or assigned.
  • Unloads, sorts, and organizes donations received by the program. Records donations on the appropriate form and completes a thank you card for the donor.
  • Creates menus for the program and submits grocery request to designated staff.
  • Prepares and cooks meals for clients as required.
  • Acts as coverage advocate on call.
  • Participation in Performance and Quality Improvement activity is required by each employee.
  • Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
Directly supervises 1-2 volunteers in the shelter as needed. Carries out supervisory of volunteer responsibilities in accordance with the organization's policies and applicable laws.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Position requires Med Tech Certification, CPR and Class E Chauffeur’s License within 30 days from the date of hire. Must also obtain current Food Handlers License if required for the position.
OTHER SKILLS AND ABILITIES
Must be at least 20 years of age, pass a background check that includes fingerprinting and a drug screen, have a valid driver’s license, proof of car insurance and Motor Vehicle Record (MVR) that is free of violations that conflict with Synergy’s insurance policy. The employee must be able to use general office equipment, type and have the ability to use computer software, including Microsoft Office.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to fumes, airborne particles, or communicable diseases. The employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee may be exposed to the risk of violence and secondary trauma.
Non-Discrimination:
Synergy Services is an EEO employer. We firmly support the principle and philosophy of equal employment for all individuals, regardless of age, race/ethnicity, religious creed, ancestry, color, sex, disability (including pregnancy), national origin, marital status, political belief, sexual orientation, gender identity, gender expression, genetic testing and screening information, covered veteran status or any other protected category pursuant to applicable federal, state or local laws.
Benefits:
All full-time positions are eligible for generous benefit package including medical, dental, vision, life and disability insurance, PTO, paid holidays and a 401K Plan with Employer Match. Some regular part-time positions are eligible for partial benefits.
Synergy Services is committed to fostering, cultivating, and preserving a culture of belonging and representation. We feel our staff, interns, and volunteers are among our most valuable assets. We embrace and encourage the differences in life experiences, knowledge, self-expression and unique capabilities that our staff, interns and volunteers bring to their work at Synergy. These aspects strengthen our agency, community, and our work with clients.

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