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Client Advocate Jobs (NOW HIRING)

RT Consulting

Client Advocate

Peterborough, NH · On-site

$30K - $50K/yr

Client Advocates will be given the resources to successfully navigate through a variety of benefit questions such as eligibility, claim processing, COBRA administration, enrollment, and other areas.

Willis Towers Watson (WTW)

Client Advocate

Miami, FL

Role Summary The Client Advocate runs the day-to-day management of assigned accounts within the production team's commercial P&C book, serving as the primary point of contact for clients on renewals ...

Senior Helpers

Client Advocate

Riverview, FL · On-site

Wellness resources Client Advocate Goal: The primary goal of the Client Advocate is to acquire and retain Senior Helpers clients by making them feel valued and important. This is achieved through ...

Willis Towers Watson

Client Advocate

Miami, FL · On-site

Role Summary The Client Advocate runs the day-to-day management of assigned accounts within the production team's commercial P&C book, serving as the primary point of contact for clients on renewals ...

Willis Towers Watson (WTW)

Client Advocate

Mobile, AL · Hybrid

The Client Advocate is responsible for cultivating and maintaining client relationships that includes leading strategy development and execution. They have ownership of the E365 Service plan ...

Willis Towers Watson (WTW)

Client Advocate

Dallas, TX · Hybrid

The Client Advocate is responsible for cultivating and maintaining client relationships that includes leading strategy development and execution. They have ownership of the E365 Service plan ...

EC Pro US

Client Advocate

Germantown, TN · On-site

$40K - $65K/yr

EC PRO US IS LOOKING FOR A CLIENT ADVOCATE Do you love horses & technology? Stop scrolling - this job may be perfect for you! This is an exciting Client Advocate role for the right person who has a ...

EC Pro US

Client Advocate

Germantown, TN · Remote

$40K - $65K/yr

EC PRO US IS LOOKING FOR A CLIENT ADVOCATE Do you love horses & technology? Stop scrolling - this job may be perfect for you! This is an exciting Client Advocate role for the right person who has a ...

GIS National LLC

Client Advocate

Los Angeles, CA · On-site

The Client Advocate is responsible for providing prompt, efficient, high-quality service to our broker partners, clients, and carrier resources. Duties/Responsibilities: * Gain knowledge of insurance ...

Barasch and McGarry

Client Advocate

Manhattan, NY · On-site

$55K - $80K/yr

PURPOSE The Client Advocate supports clients throughout the Victim Compensation Fund (VCF) process by serving as their primary point of contact, helping them gather required documentation, and ...

Willis Towers Watson

Client Advocate

Mobile, AL · On-site

The Client Advocate is responsible for cultivating and maintaining client relationships that includes leading strategy development and execution. They have ownership of the E365 Service plan ...

Willis Towers Watson

Client Advocate

Dallas, TX · On-site

The Client Advocate is responsible for cultivating and maintaining client relationships that includes leading strategy development and execution. They have ownership of the E365 Service plan ...

GIS National LLC

Client Advocate

Saint Petersburg, FL · On-site

The Client Advocate is responsible for providing prompt, efficient, high-quality service to our broker partners, clients, and carrier resources. Duties/Responsibilities: * Gain knowledge of insurance ...

Barasch & McGarry

Client Advocate

Manhattan, NY · On-site

$55K - $80K/yr

PURPOSE The Client Advocate supports clients throughout the Victim Compensation Fund (VCF) process by serving as their primary point of contact, helping them gather required documentation, and ...

EC Pro US

Client Advocate

Germantown, TN · Remote

$65K/yr

EC PRO US IS LOOKING FOR A CLIENT ADVOCATE Do you love horses & technology? Stop scrolling - this job may be perfect for you! This is an exciting Client Advocate role for the right person who has a ...

Maney Gordon Zeller, PA

Client Advocate

Tampa, FL · On-site

$18/hr

CLIENT ADVOCATE - IMMIGRATION LAW Maney | Gordon | Zeller, P.A. Downtown Tampa, FL | Full-Time | In-Office | Bilingual English/Spanish Required WHO WE ARE Maney | Gordon | Zeller, P.A. is one of ...

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Client Advocate information

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How much do client advocate jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for client advocate in the United States is $21.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.56 per hour, depending on experience, location, and employer.

What is the role of a client advocate?

A client advocate is responsible for representing and supporting clients' needs, ensuring they receive quality service and their concerns are addressed. They often communicate with clients, resolve issues, and collaborate with internal teams to improve client satisfaction and retention.

What are the key skills and qualifications needed to thrive as a Client Advocate, and why are they important?

To thrive as a Client Advocate, you need a solid understanding of client services, problem-solving abilities, and experience in customer-facing roles, often supported by a relevant degree or training in social work, communications, or a related field. Familiarity with CRM software, case management systems, and basic office tools is typically required. Excellent interpersonal skills, active listening, and empathy help build trust and effectively address client concerns. These skills are essential for ensuring client satisfaction, resolving issues efficiently, and building long-term relationships.

What is the difference between Client Advocate vs Customer Service Representative?

AspectClient AdvocateCustomer Service Representative
Required CredentialsTypically requires a bachelor's degree in a related field; certifications in customer relations or advocacy are commonHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentOften in healthcare, legal, or nonprofit settings; involves direct client interaction and advocacyPrimarily in retail, call centers, or service industries; focuses on assisting customers with inquiries and issues
Employer & Industry UsageUsed by healthcare providers, legal firms, and advocacy organizationsCommon across retail, telecom, banking, and hospitality sectors

While both roles involve assisting clients or customers, a Client Advocate typically works in specialized settings advocating for clients' needs, often requiring specific credentials. In contrast, a Customer Service Representative handles general inquiries and support in various industries. The roles differ mainly in scope, environment, and expertise required.

How can I make 2000 a week working from home?

A Client Advocate can potentially earn $2,000 a week by handling high-volume client communications, providing exceptional service, and working flexible hours. Increasing income may involve gaining specialized skills, certifications, or working for companies that offer commission or performance-based bonuses, often requiring strong communication and problem-solving abilities.

What are some common challenges faced by Client Advocates and how can they be addressed?

Client Advocates often encounter challenges such as managing diverse client needs, balancing multiple cases, and navigating complex organizational processes. To address these, effective communication and strong organizational skills are essential, as is the ability to remain empathetic while maintaining professional boundaries. Regular collaboration with internal teams and ongoing professional development can help Client Advocates provide the best support and ensure positive client outcomes.

Can you get paid to be an advocate?

Yes, client advocates are typically paid employees who earn a salary or hourly wage for their work supporting clients, resolving issues, and providing guidance. Compensation depends on the employer, experience, and location, and may include benefits such as health insurance and paid time off.

What jobs pay 4000 a week without a degree?

A Client Advocate role typically does not pay $4,000 a week without significant experience or specialized skills. High-paying jobs that can reach this level without a degree often include sales positions, real estate brokers, or certain entrepreneurial ventures, but they usually require strong communication skills, industry knowledge, or licensing. Most roles offering such income levels rely on performance-based pay, commissions, or business ownership rather than formal education alone.

What are Client Advocates?

Client Advocates are professionals who act as liaisons between clients and organizations, ensuring that clients' needs and concerns are understood and addressed effectively. They provide support, answer questions, resolve issues, and help clients navigate processes or services. Client Advocates are commonly found in industries such as healthcare, legal services, finance, and customer service, where client satisfaction is crucial. Their primary goal is to ensure positive client experiences and foster long-term relationships between clients and the company.
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Client Advocate jobs near you
Infographic showing various Client Advocate job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 69% Full Time, 15% Part Time, and 14% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,186 per year, or $21.7 per hour.

Client Advocate

Senior Helpers of Riverview, FL

Riverview, FL • On-site

Full-time

Dental, Vision

Posted 9 days ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Opportunity for advancement
  • Training & development
  • Vision insurance
  • Wellness resources

Client Advocate Job Description

Goal:

The primary goal of the Client Advocate is to acquire and retain Senior Helpers clients by making them feel valued and important. This is achieved through regular communication and timely responses to their needs and concerns. The Client Advocate will accompany clients throughout their care journey, including visits to hospitals, rehabilitation centers, assisted living facilities, doctors, and other care-related services. Building and fostering relationships with clients and care professionals (also referred to as referral sources) is essential. Setting clear expectations for clients is the first step in this process, followed by ongoing value-based interactions with clients, their families, and medical professionals involved in the care continuum. Once services commence, effectively managing these expectations becomes critical.
Job Objectives:

  • Increase client and referral source satisfaction, as measured by business growth.
  • Drive improvements in client retention and the expansion of both existing and new business.
  • Achieve Key Performance Indicators (KPIs) set by Senior Helpers, leading to growth in existing, new, and returning clients. Achievement of KPIs will lead to bonus opportunities.
Job Requirements:

  • Meet activity and performance metrics outlined in the job offer.
  • Oversee client and medical professional satisfaction in assigned territory.
  • Conduct supervisory visits for clients, medical professionals, and facilities utilized throughout the care journey.
  • Develop and implement strategies to effectively manage relationships with clients and medical professionals/facilities on a daily, weekly, and monthly basis.
  • Coordinate orientations (i.e., meet and greet) between caregivers and clients or clients’ families.
  • Identify, address, and resolve any issues related to clients or medical professionals/facilities to ensure satisfaction.
  • Document all activities with detailed notes, strategies, and plans in the database of record.
  • Monitor the client hours spreadsheet after each billing cycle and develop strategies to replace lost hours, which may involve growing existing client hours and acquiring new clients.
  • Ensure regular supervisory visits are conducted for all clients, and wellness reports are sent to their families.
  • Make recommendations to families regarding increases or decreases in care as needed.
  • Update client care plans as necessary.
  • Recommend community resources when appropriate.
  • Conduct in-home assessments to promote and sign clients for Senior Helpers services.
  • Ensure all required documentation is completed accurately.
  • Communicate with schedulers to ensure appropriate matching and placement of caregivers with clients.
Qualifications:

  • Bachelor’s degree in social work, healthcare, or a related field preferred.
  • Previous experience in client advocacy, social work, or healthcare support roles.
  • Strong interpersonal and communication skills, with the ability to build rapport with clients and families.
  • Empathy and compassion for clients, particularly those in vulnerable situations.
  • Knowledge of healthcare systems and resources available to clients.
  • Proficient in using technology for documentation and communication.
  • Strong organizational skills and the ability to manage multiple clients and priorities effectively
The ideal candidate will have a passion for helping others and advocating for the senior population. This individual will be supported by a collaborative team of peers and leaders, all focused on providing the highest quality of care and service. Representing the Senior Helpers brand through effective relationships with clients, facilities, and medical professionals is vital for this position, and compensation will be linked to performance in this area.
Working Conditions:

This role may require flexibility in working hours to accommodate client needs, including evenings or weekends. The Client Advocate will work in various settings, including clients’ homes, community facilities, and the office.
This position requires Level 2 background screening through Florida’s Care Provider Background Screening Clearinghouse.