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Client Advocate Jobs in Austin, TX (NOW HIRING)

Parkhill

Client Advocate

Austin, TX · On-site

The Client Advocate focuses on driving regional growth by developing and executing business development and government relations strategies in collaboration with regional leadership. It involves ...

Parkhill

Client Advocate

Austin, TX · On-site

Overview The Client Advocate focuses on driving regional growth by developing and executing business development and government relations strategies in collaboration with regional leadership. It ...

Parkhill

Client Advocate

Austin, TX · On-site

Overview The Client Advocate focuses on driving regional growth by developing and executing business development and government relations strategies in collaboration with regional leadership. It ...

Bazaarvoice

Global Lead, Client Advocacy

Austin, TX · On-site

$148K - $157K/yr

Advocate Activation: Recruit and onboard key clients for high-value advocacy initiatives, including the Client Advisory Board, case studies, and live events * Client Voice & Insights: Capture ...

New

Bazaarvoice

Global Lead, Client Advocacy

Austin, TX · On-site

$148K - $157K/yr

Advocate Activation: Recruit and onboard key clients for high-value advocacy initiatives, including the Client Advisory Board, case studies, and live events * Client Voice & Insights: Capture ...

Unbound Now

Advocate

Austin, TX · On-site

The primary function of the Advocate is to provide individualized crisis response and ongoing case ... In collaboration with the client, help create and update safety plans * Attend CPS case staffings ...

Unbound Now

Advocate

Austin, TX · On-site

The primary function of the Advocate is to provide individualized crisis response and ongoing case ... In collaboration with the client, help create and update safety plans * Attend CPS case staffings ...

Unbound Now

Advocate

Austin, TX

The primary function of the Advocate is to provide individualized crisis response and ongoing case ... In collaboration with the client, help create and update safety plans * Attend CPS case staffings ...

Unbound Now

Advocate

Austin, TX · On-site

The primary function of the Advocate is to provide individualized crisis response and ongoing case ... In collaboration with the client, help create and update safety plans * Attend CPS case staffings ...

Unbound Now

Advocate (CSEY)

Austin, TX · On-site

Advocate Job Status: Full-time, Exempt, Grant-supported (1 year, but plan to apply for continuance ... for client transportation or training. Working conditions: Some work is performed in a normal ...

Unbound Now

Advocate (CSEY)

Austin, TX · On-site

Advocate Job Status: Full-time, Exempt, Grant-supported (1 year, but plan to apply for continuance ... for client transportation or training. Working conditions: Some work is performed in a normal ...

Unbound Now

Advocate (CSEY)

Austin, TX · On-site

Advocate Job Status:Full-time, Exempt, Grant-supported (1 year, but plan to apply for continuance ... for client transportation or training. Working conditions: Some work is performed in a normal ...

Unbound Now

Advocate (CSEY)

Austin, TX

Advocate Job Status:Full-time, Exempt, Grant-supported (1 year, but plan to apply for continuance ... for client transportation or training. Working conditions: Some work is performed in a normal ...

Kestra Holdings

Client Service Director

Austin, TX · On-site

Our advisor-focused culture is built on innovation and advocacy, enabling advisors to offer ... The Client Service Director is a senior individual contributor role within our Client Service team ...

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Showing results 1-20

All JobsClient Advocate JobsClient Advocate Jobs in Austin, TX

Client Advocate information

See Austin, TX salary details

$14

$21

$46

How much do client advocate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for client advocate in Austin, TX is $21.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $23.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client advocate, and why are they important?

To thrive as a Client Advocate, you need a solid understanding of client services, problem-solving abilities, and experience in customer-facing roles, often supported by a relevant degree or training in social work, communications, or a related field. Familiarity with CRM software, case management systems, and basic office tools is typically required. Excellent interpersonal skills, active listening, and empathy help build trust and effectively address client concerns. These skills are essential for ensuring client satisfaction, resolving issues efficiently, and building long-term relationships.

What is the difference between Client Advocate vs Customer Service Representative?

AspectClient AdvocateCustomer Service Representative
Required CredentialsTypically requires a bachelor's degree in a related field; certifications in customer relations or advocacy are commonHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentOften in healthcare, legal, or nonprofit settings; involves direct client interaction and advocacyPrimarily in retail, call centers, or service industries; focuses on assisting customers with inquiries and issues
Employer & Industry UsageUsed by healthcare providers, legal firms, and advocacy organizationsCommon across retail, telecom, banking, and hospitality sectors

While both roles involve assisting clients or customers, a Client Advocate typically works in specialized settings advocating for clients' needs, often requiring specific credentials. In contrast, a Customer Service Representative handles general inquiries and support in various industries. The roles differ mainly in scope, environment, and expertise required.

What types of people do client advocates work with?

Client advocates work with a diverse range of individuals seeking assistance or support, including customers, patients, or clients facing issues or needing guidance. They often handle people from various backgrounds and may work in settings such as healthcare, legal, or customer service environments, requiring strong communication and problem-solving skills.

What are some common challenges faced by client advocates and how can they be addressed?

Client Advocates often encounter challenges such as managing diverse client needs, balancing multiple cases, and navigating complex organizational processes. To address these, effective communication and strong organizational skills are essential, as is the ability to remain empathetic while maintaining professional boundaries. Regular collaboration with internal teams and ongoing professional development can help Client Advocates provide the best support and ensure positive client outcomes.

What is a client advocate?

Client Advocates are professionals who act as liaisons between clients and organizations, ensuring that clients' needs and concerns are understood and addressed effectively. They provide support, answer questions, resolve issues, and help clients navigate processes or services. Client Advocates are commonly found in industries such as healthcare, legal services, finance, and customer service, where client satisfaction is crucial. Their primary goal is to ensure positive client experiences and foster long-term relationships between clients and the company.
More about Client Advocate jobs
What job categories do people searching Client Advocate jobs in Austin, TX look for? The top searched job categories for Client Advocate jobs in Austin, TX are:
    What cities near Austin, TX are hiring for Client Advocate jobs? Cities near Austin, TX with the most Client Advocate job openings:
    Client Advocate jobs near you
    Infographic showing various Client Advocate job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, and 6% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution, with an average salary of $44,778 per year, or $21.5 per hour.

    Client Advocate

    Parkhill

    Austin, TX • On-site

    Full-time

    Medical, Life, Retirement, PTO

    Re-posted 19 days ago

    Job description

    The Client Advocate focuses on driving regional growth by developing and executing business development and government relations strategies in collaboration with regional leadership. It involves building strong relationships with clients, public officials, and industry partners while identifying infrastructure funding opportunities and influencing public policy to support Parkhill’s long-term goals. This is a full-time position paid bi-weekly on a salary basis.

    Life at Parkhill 

    At Parkhill, Building Community is the reason we exist. We invest in extraordinary people who love investing in their communities. We are more than planners, architects, and engineers — we are neighbors who choose to live and work in the communities we serve. 

    Increase your impact with our team of passionate collaborators. Whether you are a recent graduate with untapped potential or a professional with proven experience, we invite you to discover a career path designed for you. 

    Parkhill is one of the largest architectural and engineering firms in the Southwest with14offices located throughout Texas, New Mexico, and Oklahoma. 


    • Works with Regional Business Development Leaders to execute business development and government relations strategies that drive growth within the regions we serve
    • Builds long-term relationships with clients, teaming partners and industry leaders through high level communication, events and value-added advisory services
    • Develops and maintains relationships with elected officials, government agencies, and regulatory bodies
    • Serves as the primary liaison between the firm and local, state, and/or federal government stakeholders within a region or service line
    • Researches and tracks infrastructure funding opportunities, public policy trends, and regulations affecting planning, design, and construction and provides economic, budget, and public policy analysis to leadership
    • Represents Parkhill at selective council / commission meetings / conferences / seminars
    • Works closely with regional and sector business development teams to help drive an elite client experience for existing clients
    • Utilizes client relationship management system (CRM) to document leads/opportunities, client information, and client contacts
    • Organizes and leads local client hospitality events

    • Bachelor’s or Master’s degree in Business (or a related field) from an accredited college or university
    • Minimum of 15 years of experience specializing in client relations or account management, preferably in engineering, architecture or consulting environment
    • Strong network with public sector agencies, elected officials, and industry associations
    • Proven success in developing and winning government contracts or public-sector projects
    • Excellent communication, negotiation, and relationship-building skills
    • Ability to navigate political, regulatory, and procurement environments effectively
    • Familiarity with federal, state, and municipal funding streams, procurement processes, and compliance requirements

    Benefits and Perks

    We offer a comprehensive benefits program that supports the whole person. Our benefits include: 

    • Life Balance: hybrid/flexible work schedules, flexible work environment, generous PTO, paid holidays.  

    • Investing in Your Future Growth: specialized training, continuing education, professional licensing, intern development programs, University of Parkhill.  

    • Competitive Benefits: Multiple health plan options, FSA for dependent care, HSA contributions, employer 401k contribution, employer-paid basic life, short/long term disability coverage, performance bonuses.        

    • Well-Being: mental health care, culture committees, wellness program, charitable giving match.  

    Apply