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Client Advocate Jobs in Austin, TX (NOW HIRING)

Bazaarvoice

Client Success Manager

Austin, TX · Remote

$70K - $76K/yr

Client Advocacy: Exemplify client-centricity by using troubleshooting tools, solid judgment, and exceptional support to consistently exceed customer expectations. What You'll Bring: * Professional ...

O'Connell Robertson

Technology Designer - Texas

Austin, TX · On-site

$70 - $90/hr

Act as a client advocate. Be a subject matter expert who can present design options to our clients. Manage client relationships and ensure projects meet scope, schedule, and budget. Develop designs ...

Brooksource

Entry Level-Sales Executive

Austin, TX · On-site

Act as a client advocate with a focus on improving the experience we provide * Present to C-suite executives and champion solutions for their projects * Continue to meet and exceed target sales goals ...

BetterUp

Client Delivery Director

Austin, TX · On-site

$194.40 - $243/hr

Client Relationship Management: Establish and maintain strong relationships with clients ... Collaboration & Advocacy: Lead post‑sale planning and execution across cross‑functional ...

BetterUp

Client Delivery Director

Austin, TX · On-site +1

As BetterUp's Client Delivery Director ('CDD') you'll play a crucial role in leading the formation ... Collaboration & Advocacy: Lead post-sale planning and execution across cross-functional delivery ...

Snapchat

Client Partner, SMC

Austin, TX · On-site

Ensure strong health of the client relationships, identifying gaps where we do not have advocates, and asking for internal support to elevate Snapchat with clients under this book * Own a room ...

Snap, Inc.

Client Partner, SMC

Austin, TX · On-site

Ensure strong health of the client relationships, identifying gaps where we do not have advocates, and asking for internal support to elevate Snapchat with clients under this book * Own a room ...

Bank of America

Private Client Advisor II

Austin, TX · On-site

Key responsibilities include leading the Client Management Process and partnering across the ... Advocates for clients and prospects as their trusted advisor, providing integrated recommendations ...

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Showing results 21-40

All JobsClient Advocate JobsClient Advocate Jobs in Austin, TX

Client Advocate information

See Austin, TX salary details

$14

$21

$46

How much do client advocate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for client advocate in Austin, TX is $21.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $23.37 per hour, depending on experience, location, and employer.

What is a client advocate?

Client Advocates are professionals who act as liaisons between clients and organizations, ensuring that clients' needs and concerns are understood and addressed effectively. They provide support, answer questions, resolve issues, and help clients navigate processes or services. Client Advocates are commonly found in industries such as healthcare, legal services, finance, and customer service, where client satisfaction is crucial. Their primary goal is to ensure positive client experiences and foster long-term relationships between clients and the company.

What are some common challenges faced by client advocates and how can they be addressed?

Client Advocates often encounter challenges such as managing diverse client needs, balancing multiple cases, and navigating complex organizational processes. To address these, effective communication and strong organizational skills are essential, as is the ability to remain empathetic while maintaining professional boundaries. Regular collaboration with internal teams and ongoing professional development can help Client Advocates provide the best support and ensure positive client outcomes.

What are the key skills and qualifications needed to thrive as a client advocate, and why are they important?

To thrive as a Client Advocate, you need a solid understanding of client services, problem-solving abilities, and experience in customer-facing roles, often supported by a relevant degree or training in social work, communications, or a related field. Familiarity with CRM software, case management systems, and basic office tools is typically required. Excellent interpersonal skills, active listening, and empathy help build trust and effectively address client concerns. These skills are essential for ensuring client satisfaction, resolving issues efficiently, and building long-term relationships.

What is the difference between Client Advocate vs Customer Service Representative?

AspectClient AdvocateCustomer Service Representative
Required CredentialsTypically requires a bachelor's degree in a related field; certifications in customer relations or advocacy are commonHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentOften in healthcare, legal, or nonprofit settings; involves direct client interaction and advocacyPrimarily in retail, call centers, or service industries; focuses on assisting customers with inquiries and issues
Employer & Industry UsageUsed by healthcare providers, legal firms, and advocacy organizationsCommon across retail, telecom, banking, and hospitality sectors

While both roles involve assisting clients or customers, a Client Advocate typically works in specialized settings advocating for clients' needs, often requiring specific credentials. In contrast, a Customer Service Representative handles general inquiries and support in various industries. The roles differ mainly in scope, environment, and expertise required.

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For Client Advocate jobs in Austin, TX, the most frequently searched job titles are:

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The top searched job categories for Client Advocate jobs in Austin, TX are:

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Cities near Austin, TX with the most Client Advocate job openings:

Client Advocate jobs near you
Infographic showing various Client Advocate job openings in Austin, TX as of August 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 62% Physical, 3% Hybrid, and 35% Remote job distribution, with an average salary of $44,788 per year, or $21.5 per hour.

Night Recovery Care Advocate

Crestone Wellness, LLC

Taylor, TX • On-site

Other

Posted 2 days ago

New

Key responsibilities

  • Assist staff in managing and executing the daily schedule and coordinate client needs.

  • Provide direct client care, including transporting residents, monitoring and mentoring clients, and assisting with admission and discharge processes.

  • Communicate with relevant departments regarding client status, enforce rules and guidelines, and ensure safety and proper documentation.

Job description

Summary:
The Recovery Advocate’s chief responsibilities will be to assist the staff in the management and execution of the daily schedule and coordination/facilitation of client needs. You will provide direct client care including safely transporting residents to events and appointments, aids other departments regarding client care, ensures clients awareness of individual and group sessions, and actively communicates with relative departments regarding client status and behaviors, as well as assisting in the admission/intake process, and other aspects of the client’s experience at Crestone Wellness. You will be directly involved in monitoring and mentoring the clients. Be familiar with all Crestone Wellness staff members, programs and properties.

Hours Needed: 11:00 PM - 7:00 AM

Days:Wednesday - Sunday

Duties and Responsibilities:

  • Maintain knowledge of and uphold all Crestone Wellness Policy and Procedures
  • Act as a Liaison between patients and staff and relay pertinent patient information, including observations, to appropriate clinical staff
  • Supervise daily patient operations and always act in a manner sensitive to their needs and best interests
  • Supports staff with the enforcement of and accountability for the rules and guidelines as outlined in the Resident Handbook.
  • Ensures timeliness and encourages participation of residents in group sessions, individual therapy, outside appointments, and other events as dictated by their schedule.
  • Provide thorough, accurate, and timely documentation of any services delivered to patients
  • Develop therapeutic rapport with the milieu and maintain healthy professional boundaries with clients
  • Assist patients with transportation needs when assigned
  • Communicate and set limits with culturally diverse patients
  • Maintain the safety of the patients and the security of the facility
  • Maintain the cleanliness and functionality of the property and facilities
  • Participate in intake and discharge process of patients
  • Protect patient confidentiality in accordance with company policy

Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee is frequently required to stand, walk, use hands, and reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, crouch, or crawl. The employee must frequently life and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.


LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Able to navigate a computer and use basic software.


REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.


WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Have a neat and clean appearance.

Location

Taylor, TX

Department

Recovery Services

Employment Type

Full-Time

Minimum Experience

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